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Magri's Hotel
4.3/598 Reviews

Magri's Hotel

Central Station Naples|2.84km from Lillo Spa
Firstly the good things, this hotel was kept very clean and the staff were all very friendly and did help with the issues we experienced. The negatives: on arrival our room wasnt ready, we had left home at 07.30 in the morning, and arrived at the hotel 17.30, so an exhausting day travelling (as flying usually is) so to find that the room wasnt ready was not a great start. We had to sit in reception for approx 45 mins waiting. But the main problem for us was that the air conditioning was broken while we were there. The room we were in was on the ground floor, there was no pavement on the street outside so we had cars driving and parking right outside our window. Due to the broken air conditioning we needed to keep the window open to try to get some airflow, but this meant we had all the street noise and traffic fumes coming into the room. The hotel did move us to another room on a higher floor so we were away from the traffic fumes, unfortunately this room had the sun shining in all day and was even hotter than the first room. Again the staff were helpful and found us a fan to use which did help a bit. Our first room on the ground floor was not as nicely decorated as the second room, the first room was tatty and basic, so I think it will depend which room you get allocated as to how nice the room is. We had read reviews that the area is not nice, it was so much worse than we could have imagined - I have never seen so much rubbish piled up, its grubby, dirty and smelled of urine. I had thought a 25-30 minute walk into Naples would be ok, but we only did it once. Got the train thereafter to avoid the disgusting streets on the way in. The trains are surprisingly clean and pleasant compared to walking, once you work out the ticket system. The train station is approx a 10 minute walk from the hotel. There arent many place to eat near to the hotel, and they dont open in the evening until later around 8pm, which is later than we are used to. The hotel food was expensive was quite revolting, we only ate there once. They served a weird cold courgette dish and hard cubes of potato as the vegetable sides. So the rooms, the food, the broken air conditioning and the area surrounding the hotel spoilt our holiday. This was our first holiday together as a couple and we wanted it to be special so its doubly disappointing that the hotel was such a let down. If you want to visit Naples, I would suggest avoiding this hotel, find one closer to the centre where you can wander out of your hotel and be right in the heart of Naples, with all its eateries and coffee shops on your doorstep.

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Top rated hotels in Naples

Searching for hotels near Lillo Spa? Compare room rates and reviews to find your ideal stay.
B&B Bonapace Portanolana
3.8/511 Reviews
Central Station
I was in Marsala for a wedding and returned to the B&B Porta Nuova where I had stayed a few years ago. I found you the same cleaning, hospitality, comfort. He welcomed us with gentleness the very gracious Federica I didn't know, My brother and my cousin were also satisfied with the accommodation I recommended. We will certainly return.
Holiday Inn Naples
3.7/5137 Reviews
Centro Direzionale
Fantastic hotel!! We arrived last night at 22:00 and checking out this morning as we move onto Ischia. If all the negative reviewers did their research prior to booking this hotel then they would know it’s a stop off hotel rather than a long stay hotel. The taxi ride from the airport took all of 10mins and cost €20. Yes, the drive up is extremely “dodgy” and not somewhere where you would be walking alone at night. However, once inside it’s like a completely different place. Very clean, safe, modern with friendly staff. Our room was on the 14th floor and Premium, it was immaculate plus the shower/bathroom was great with a walk-in wet room. Shower pressure was bliss after travelling all day. Breakfast was fabulous, various pastries, cold meats and cheeses, fruit and yogurts. A typical Italian breakfast consists of a pastry and coffee, so I think their attempt at bacon eggs and beans etc to please that clientele was 10/10!
Starhotels Terminus
4.1/5135 Reviews
Central Station
Our second time of staying at this hotel. Some language difficulties otherwise service was great. Staffs are friendly and helpful. Breakfast was very good. Hotel is right on centre of town with easy access to everything. Will certainly seek to stay there when next we visit Naples.
Gold Tower Lifestyle Hotel
4.5/5102 Reviews
Central Station
Stayed a total of 4 nights over 2 visits in October with a family of 9 (3 rooms). It's a really nice hotel with a high end feel. Staff are extremely accommodating and helpful with any and all queries. Rooms are immaculately clean with excellent AC and a large smart TV. Beds are comfortable and there's a choice of pillow styles you can request from reception if you require neck support pillows or similar. Rooftop restaurant is nice, however food may be a bit ”gourmet” for young children. But you can order pizza from the room service menu to be delivered to the room. Vesuvius garden and seating is a nice place to sit with a coffee. Can't comment on the spa/pool as unfortunately children aren't able to use this facility and I had 4 young kids with me. The area may be a little off putting when you first arrive, but there's a train station within 10 mins walk to go to Naples centre or out Sorrento way.
Hotel Tiempo
3.9/575 Reviews
Central Station
Hi, We were upgraded to their next door hotel. Location is quite close (1 metro station to Garibaldi or Napoli Centrale) but the area is quite dirty and felt unsafe. Hotel room was super clean and facilities were top notch and good value for money. We had breakfast included but we had to leave early morning so didn't take the breakfast. The main complaint I had was: They kept us waiting telling us that room will be ready in 5 min but took more than 1 hour. Granted we arrived at 12 and we were ready to drop the bag in the storage but they kept on telling will be in 5-10 min. It took them like 75 min to get the room ready. When I confronted them, they were quite unapologetic about it and in fact they were telling that they are doing a favour... Overall: Good hotel, good facilities. Staff was unhelpful and area was dirty.
Magri's Hotel
4.3/598 Reviews
Central Station
Firstly the good things, this hotel was kept very clean and the staff were all very friendly and did help with the issues we experienced. The negatives: on arrival our room wasnt ready, we had left home at 07.30 in the morning, and arrived at the hotel 17.30, so an exhausting day travelling (as flying usually is) so to find that the room wasnt ready was not a great start. We had to sit in reception for approx 45 mins waiting. But the main problem for us was that the air conditioning was broken while we were there. The room we were in was on the ground floor, there was no pavement on the street outside so we had cars driving and parking right outside our window. Due to the broken air conditioning we needed to keep the window open to try to get some airflow, but this meant we had all the street noise and traffic fumes coming into the room. The hotel did move us to another room on a higher floor so we were away from the traffic fumes, unfortunately this room had the sun shining in all day and was even hotter than the first room. Again the staff were helpful and found us a fan to use which did help a bit. Our first room on the ground floor was not as nicely decorated as the second room, the first room was tatty and basic, so I think it will depend which room you get allocated as to how nice the room is. We had read reviews that the area is not nice, it was so much worse than we could have imagined - I have never seen so much rubbish piled up, its grubby, dirty and smelled of urine. I had thought a 25-30 minute walk into Naples would be ok, but we only did it once. Got the train thereafter to avoid the disgusting streets on the way in. The trains are surprisingly clean and pleasant compared to walking, once you work out the ticket system. The train station is approx a 10 minute walk from the hotel. There arent many place to eat near to the hotel, and they dont open in the evening until later around 8pm, which is later than we are used to. The hotel food was expensive was quite revolting, we only ate there once. They served a weird cold courgette dish and hard cubes of potato as the vegetable sides. So the rooms, the food, the broken air conditioning and the area surrounding the hotel spoilt our holiday. This was our first holiday together as a couple and we wanted it to be special so its doubly disappointing that the hotel was such a let down. If you want to visit Naples, I would suggest avoiding this hotel, find one closer to the centre where you can wander out of your hotel and be right in the heart of Naples, with all its eateries and coffee shops on your doorstep.

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