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5 star

LHP Napoli Palace & Spa
4.2/556 Reviews

LHP Napoli Palace & Spa

Naples|1.38km from Il Serpentone
We are just home from a 3 night stay in the Napoli Palace and Spa. The hotel is stunning, well located, outwith the busy city centre but less than a 5 minute walk from the nearest Metro station and close by the football stadium. The staff were all welcoming and attentive and were always happy to help with any requests we had. The room was a generous size and the free upgrade for booking directly on the hotel website was a very welcome touch. The bathroom was stunning and spacious with a rainfall shower. There was a balcony and the window was equipped with an electric shade which was a nice touch. We could not figure out how to work the air conditioning and as a couple from Scotland this meant it was stifling in the room (Yes even in February) We booked the Wellness package which included a ”half board” dining plan and SPA access - the reason this review is only 3 stars. Half Board at this hotel is NOT half board, it is bed and breakfast with dinner 1 night of your stay - this is not made clear on the website, booking confirmation or on arrival at the hotel. The restaurant was always quiet (one or two tables in dining during our stay) so I cannot fathom a reason why they cannot include a proper half board option. The dishes served a la carte in the restaurant were pretentious and overpriced, it would be much busier if they served a simple Napoli style pizza/pasta menu at reasonable prices (The pizza restaurant next door was always busy and served delicious food). It is sad to read the reviews of a hotel with restaurant all comment on the food a neighbouring establishment. Breakfast was nice but a limited selection. SPA access - the spa is small but lovely and convenient, however, the SPA access included with your upgraded package is 1 x 60 minute session per person throughout your entire stay, not unlimited as you might expect. Additional time in the SPA can be purchased at 35 Euros Per person for 60 minutes use. They also offer beauty treatments which I can't comment on as I didn't partake. Overall we had a lovely experience here, the one thing that would have improved it tremendously was better clarity regarding the half-board and spa entry.

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Top rated hotels in Naples

Searching for hotels near Il Serpentone? Compare room rates and reviews to find your ideal stay.
Culture Residence Consalvo Otto
4.5/515 Reviews
Comfortable residence not in the historic center but easily accessible by subway. The terrace is the cherry on top of the cake! The 4-people bedroom is big, the bedroom is cozy and has a good sofa, enough for two teenagers. Two TVs in the room.
Hotel Leopardi
3.4/515 Reviews
Mala ubicación, sector feo y sucio. Lugares de atracciones turísticas están bastante alejados. Desayuno muy básico No tiene aparcamiento propio. Almohadas deficientes Ducha muy pequeña y 2 jaboncitos chicos para 4 días. Aseo deficiente, sobre todo en el baño y mucamas sin presentación personal . No hay lugar para guardar maletas en recepción . La mayoría del personal no habla inglés. Lo mejor es el personal masculino de recepción muy amables. 👏👏👏 Publicidad engañosa la entregada por tripadvisor ( fotos) . No recomendable.
LHP Napoli Palace & Spa
4.2/556 Reviews
We are just home from a 3 night stay in the Napoli Palace and Spa. The hotel is stunning, well located, outwith the busy city centre but less than a 5 minute walk from the nearest Metro station and close by the football stadium. The staff were all welcoming and attentive and were always happy to help with any requests we had. The room was a generous size and the free upgrade for booking directly on the hotel website was a very welcome touch. The bathroom was stunning and spacious with a rainfall shower. There was a balcony and the window was equipped with an electric shade which was a nice touch. We could not figure out how to work the air conditioning and as a couple from Scotland this meant it was stifling in the room (Yes even in February) We booked the Wellness package which included a ”half board” dining plan and SPA access - the reason this review is only 3 stars. Half Board at this hotel is NOT half board, it is bed and breakfast with dinner 1 night of your stay - this is not made clear on the website, booking confirmation or on arrival at the hotel. The restaurant was always quiet (one or two tables in dining during our stay) so I cannot fathom a reason why they cannot include a proper half board option. The dishes served a la carte in the restaurant were pretentious and overpriced, it would be much busier if they served a simple Napoli style pizza/pasta menu at reasonable prices (The pizza restaurant next door was always busy and served delicious food). It is sad to read the reviews of a hotel with restaurant all comment on the food a neighbouring establishment. Breakfast was nice but a limited selection. SPA access - the spa is small but lovely and convenient, however, the SPA access included with your upgraded package is 1 x 60 minute session per person throughout your entire stay, not unlimited as you might expect. Additional time in the SPA can be purchased at 35 Euros Per person for 60 minutes use. They also offer beauty treatments which I can't comment on as I didn't partake. Overall we had a lovely experience here, the one thing that would have improved it tremendously was better clarity regarding the half-board and spa entry.
Hotel Paradiso, BW Signature Collection
4/575 Reviews
I stayed at this hotel for four days, explaining the strength and asking for praise. 1. Strongly recommend a friend who is driving by car. If you are simply a friend who stays in a sea view room, please think twice. The reason is stated later. 2. Not a self-driving friend, please look here. The hotel is located on the mountainside. From the map, it is located near the station Mergellina. After the train station comes out, it is about 500 meters to the sea. There is a slope train to take a ride to the s.antonio station (should call this name, check it yourself) Next), if I don't understand this, please open your google map, you can't get it. After arriving at the station, you need to take a mountain road to get to the hotel. 3. However, I personally went up and down the mountain for two days. Why, because I was in Easter during this time in Naples, the slope station was closed! Fall! Now! That's right, shut it up! So in this case, in addition to walking, it is played. The starting fee is 3.5 Euros, and the thief is fast, and the friends who are not bad money should be directly taxi. 4. Staying at this hotel, if you still can't decide on the sea view room, I really don't understand it. As the hotel is halfway up the mountain, there is no choice of entertainment activities. If you want to find a convenience store, you can only find the van. There is a year-round business on the viewing platform, which is very expensive. 5. The hotel front desk is quite professional and has a good service attitude. Write so much for the time being, and think about what to add later. In short, it is still 9.5 points overall, but if it is not for the sea, if it is not self-driving, it is not recommended to stay at this hotel.
Palazzo Esedra
4.1/567 Reviews
It is a nice hotel, with convenient transportation, free parking, good breakfast, and warm hospitality. The hotel is also clean and quiet. It is convenient for eating and shopping around. I will come back next time.
Hotel Cristina
4.4/547 Reviews
Great and clean hotel. Highly recommended. Glad that the hotel provides FREE private parking. Because u won't want to park outside or drive to the center, there is no car without a dent or scretch in Naples! XD There is a train station close to the hotel, and very cheap to central, eur 1.4. Don't worry it is not noisy at all inside of hotel. U can the local to help about buying and checking in the ticket, it is quite different from Asia or Holland. The only down side is that the last train back to hotel is 10 ish pm.... So u might need to take Uber back to hotel, it coasted us 22 eur.

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