B&B Art Suite Principe Umberto

Location: The property is conveniently located near the train station, with a 5-6 minute walk access, and surrounded by numerous dining options. Some guests appreciated its proximity to public transportation and local amenities.(based on 3 reviews)

Booked the Superior Triple Room after looking at pics as 3 of us were travelling, we specifically wanted a lift as one adult with back problems & one recently had hip operation....the room they gave us was in no way suitable...single bed downstairs was as hard as the floor, the double bed up some awful metal stairs was noisy each time someone moved in bed, the ceiling was too low even for our shorter friend, unable to stand up or get changed at all!! We were promised tea/coffee making facilities, we found one small ramikin dish, one spoon in kitchen area, no kettle to be seen either! No hot water for shower at all...when we complained the manager told us they didn't have room we showed him pics of & offered us a DOUBLE room instead....what use is that for 3 of us? Getting in & out of building is another farce, you all have to leave together as only one set keys which we eventually found in key boxes, this wasn't explained to us at all, also advertised a communal room but no key fit into that door! It's situated in a grim part of Naples with one cafe bar outside, area did not feel safe. All in all, a horrible place that should be reported to trading standards & we will be contacting *********** to sort it out....was so awful we left a day early to go to Rome...do not bother staying here, you will get NOTHING of what you paid for...FALSE ADVERTISING!!!! Find somewhere near Pompei, much nicer!