Le Cheminée Business Hotel Napoli

For work I stayed for 3 months in this hotel which is anything but a hotel, don't trust the site because it absolutely does not correspond to reality! As per the attached photos, mold and humidity reigns even near electrical panels, the lift does not exist, the engine is thrown in the middle of the corridor on the 2nd floor, you have to carry everything upstairs by hand and also alone, the restaurant does not exist, breakfast is only sweet and at the bare minimum, counted first comer eats without refilling for other guests, rooms with very thin walls, you can hear everything even when you turn on the water or make private calls, telephone not working you have to call the hotel number to ask or report something, electrical panel half fixed to the wall and half dangling. The only positive note is certainly the kind staff and the cleanliness of the rooms (every now and then I personally found spiders keeping me company), apart from this nothing to say on this aspect. Terrible structure, I strongly advise against stopping here!

Only the sign remains of the 4 stars, smelly rooms, rooms on the 3rd floor without a lift, reception of which only 2 out of 4 staff are saved in courtesy, one even a Ukrainian who does it all as a porter, barman, reception, sink unblocker. We were forbidden to bring food into the room, humidity present in the rooms, peeling plaster, poor breakfast with only sweets, poor diabetics,AMEN

Per fortuna non mi sono lasciata condizionare dalle poche recensioni negative lette su questo bellissimo hotel. Le camere sono molto confortevoli, ben arredate, senza moquet e soprattutto pulite. Il bagno impeccabile e soprattutto fornito di tutto il necessario. Ciabattine, sapone intimo, sewing kit, cuffia da doccia insomma....c'era tutto. Il personale è stato estremamente cordiale... Cito Pino che mi ha aiutata con la prenotazione, Emiliano che mi ha accolta con gentilezza e ha avuto la premura di farmi trovare la fattura pronta la mattina alle 4:30 cioè alla mia partenza (non sottovaluto questo dettaglio perché denota un passaggio di consegne fatto a dovere). Infine Alessandro che è stato così gentile di permettermi di prendere l'auto dal parcheggio nonostante l'ora. Insomma, qualora dovessi avere di nuovo un volo in partenza così presto, pernotterei senza dubbio in questo splendido hotel.