I don’t know where to start - this hotel was terrible, the worst hotel experience our family has ever experienced. We arrived after driving through a very sketchy neighborhood at the top of a hill, the chaos began when we were put in the wrong room, so had to switch rooms, went to dinner and left early because there were bugs crawling on the table cloth and napkins, went back to our room to shower and the shower doors don’t have seals, so they flood the bathroom floors, the exterior windows didn’t seal so we could hear everyone outside, the blinds only close 2/3 of the way so they wouldn’t cover up the windows, the light switches are ancient and overall the hotel is out of date and needing a massive face lift. To top off our terrible stay the front desk called us an early morning airport taxi and failed to mention the fact that our family of 5 had 4 large suitcases and 2 carryons! So we were forced to sit on laps all the way to the airport since we didn’t have time to call another taxi! What a huge disappoin**ent for our last night in Italy! Don’t stay here!