Guest User
May 30, 2024
My boyfriend and I stayed at 7th Floor Suite for 4 nights. The room we stayed in was very nice, clean and tidy and we had a balcony. The staff were so friendly and always greeted us with a smile. I booked a taxi via the hotel, and Livia was very helpful doing this. Unfortunately, due to issues with the car, which was outside of the hotel's control, this had to be cancelled the night before our flight to Naples. The hotel staff (Giuseppe) communicated this with me as soon as possible and were very apologetic on arrival. We were able to make alternative arrangements without much issue and I was very impressed with their communication and helpfulness throughout our stay. We had another taxi arranged by them back to the airport which was absolutely great. The location is fantastic. The hotel is only a couple of minutes walk from the metro station, so it was easy to get around Naples. We felt safe in the area too and there were lots of great restaurants and shops around. I would definitely recommend staying here and would stay again if we visited Naples again!