Le 4 Stagioni Dante's Suites H Napoli Centro, by ClaPa Group

They asked us for a deposit of 200 Euros to be paid by credit card...! We'll see if they give it back...! It is absolutely not a hotel...! there is no breakfast and the rooms are located far from the check in place...! Young and inexperienced staff...! Cleanliness quite good...! Bare room and without wardrobes...! Instead of bedside tables they put two chairs...! Towels are changed every 3 days...! Excellent location and close to the subway. (Piazza Bovio 22). Housekeeping staff very friendly. Little security because at night someone knocked on the door and upon hearing that we were in the room he ran away without giving any answer..!

I can't say anything negative about the location of the facility, convenient, literally in front of the metro and a few stops from both the station and any other area, reachable even by walking in reverse, I can't say anything positive about the organization and respect towards customers, the various problems in accessing the room were eliminated because it was regulated by a PIN system issued at the time of check in which was not yet active upon our arrival and the arrival of other customers and forced us to move several times from the room to the reception location, upon our arrival we were asked to immediately pay a deposit of €200 euros, strictly by card and not cash, so if already for safety a person leaves with only cash they are screwed but let's move on, the refund of the the deposit had to be paid over the course of 30 working days after 40 days, and following complaints via booking, complaints to the facility and dozens of disconnected phone calls, still no trace of the money... I find such behavior absurd and from what I can read This is a common problem among their customers. However comfortable I was with the area and getting around, I ABSOLUTELY DO NOT recommend it.