PC Boutique H Napoli Centro, by ClaPa Group Reviews
PC Boutique H Napoli Centro, by ClaPa Group
Piazza Giovanni Bovio, 22/scala B 3° Piano, Naples, Campania, 80134, ItalyView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
PC Boutique H Napoli Centro, by ClaPa Group Guest Reviews
3.2/5
46 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.3
Amenities3.2
Service3.1
Cleanliness3.2
Filter by:
Sort by:
All reviews(46)
Positive reviews(1)
Negative reviews(3)
Guest User
Standard Room, Annex Building (Piazza Mercato, 45)
Stayed in Aug 2024
Business travelers
1 review
1.0/5
Posted on Aug 30, 2024
The service provided by the Clara Group employees was horrible. When I made the reservation, the hotel was the PC Boutique, yesterday to check in they asked for a deposit of 200 euros and changed the hotel after I received an access code. I called several times for an explanation without success, the lady had written to me on WhatsApp too late and refused my calls. I called the police and reported it. So, indeed it was terrible, I paid the deposit twice and even more amounts. I am really sad about all this and as the information is not in the trip with this practice which is like phishing ... I asked for the cancellation right away and they refused, the employees are not professional. After in the new room address 20 minutes walk...
Room not clean, bed with horrible noise, I can't even sleep....
Me and my wife are hoping for a reaction from you.
Show More
Original TextTranslated by Google
Florine.08
Standard Double Room
Stayed in Aug 2024
Solo travelers
1 review
3.0/5
Posted on Nov 2, 2024
The service was disastrous, when I checked in I was confirmed that everything was confirmed for my stay but when I arrived on site I was not given the right address and especially the right codes to enter my hotel room, I arrived at 8 p.m. and so no one to help me I had to find another way to sleep in another country alone it's shameful so I lost a night without being reimbursed and the next day it was very complicated again to get my room back. Also they asked me for 200€ of additional fees notified nowhere and especially a security deposit of 200€ that I never received. I have never seen that it was catastrophic. I do not recommend at all run away!
Show More
Original TextTranslated by Google
Guest User
Deluxe Room, Annex Building (Corso Umberto I, 311)
Stayed in Aug 2024
Travel with friends
1 review
2.5/5
Posted on Aug 20, 2024
The facility is difficult to find and the management of the facility is terrible
Original TextTranslated by Google
Guest User
Classic Room
Stayed in Feb 2024
Couples
3 review
2.0/5
Posted on Feb 10, 2024
The organization will also be excellent, I won't argue with that. For me, compared to the previous time in which I found myself in an excellent manner, this experience was of the LOWEST LEVEL. YOU CANNOT give a room like this for a 4-day stay without a locker, without a bedside table, without a glass in the bathroom and with a distance between the bed and the wall of about 20 cm. Even a low-cost room should have the minimum of comfort for a holiday. An access I would say almost dilapidated. I'm sorry to write this review but I'm really disappointed by this experience and also angry.