Yishang Hotel (Nantong Wanda Longxin Plaza) Guest Reviews
4.8/5
Excellent
521 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(521)
Positive reviews(514)
Reviews with photos/video(136)
Friendly front desk staff(42)
Large rooms(34)
Delicious breakfast(34)
Awesome amenities(33)
Near shopping area(30)
Convenient for shopping(25)
Convenient parking(14)
Well decorated(8)
Negative reviews(7)
Louis Adrian
Cozy Room (Double bed)
Stayed in Sep 2024
Couples
5 review
5.0/5
Outstanding
Posted on Sep 18, 2024
The hotel is so convenient so cozy and the facilities is good
Marcus
Featured Suite
Stayed in Aug 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Sep 1, 2024
Very nice stay
Guest User
Cozy Room (Double bed)
Stayed in Jan 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 9, 2024
The hotel is in a good location, with the business district next to it. It is convenient for shopping. There is a small refrigerator in the room, which is very complete. The room is also large, with floor-to-ceiling windows. There is also afternoon tea in the lobby, which is so rich. There are also women's clothes racks on the dedicated floor. It's great. The front desk service is also very good. Enthusiastic, proactive and polite.
Original TextTranslated by Google
Response from Property: Hello, dear guest, your simple words truly express your recognition of Xiao Shang. A cup of tea can relieve you from the fatigue of traveling and traveling. A greeting, I wish you a wonderful and worry-free journey. I hope Xiao Shang can accompany you on every journey. , welcome your visit again!
Guest User
Superior Room (2 beds)
Stayed in Sep 2023
Family
4 review
5.0/5
Outstanding
Posted on Sep 10, 2023
Good review! The lady at the front desk is very welcoming, and the address is very convenient. Wanda is on the left when you go out, and not far away is the Sam's and RT-Mart shopping district! The price is also cheap!
Original TextTranslated by Google
Response from Property: We will take the best trip again, which is to find a long-lost touch in a strange place. Yishang believes that detail service is the service closest to you, and we still have to work hard on this road. You are our Bole and discover so many of our advantages. I'm glad to be with you. I hope we will have more surprises and touches next time we meet. We will live up to your praise again. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.
Vodkaya
Smart Superior Room (Double bed) (Sofa)
Stayed in May 2023
Couples
30 review
2.0/5
Posted on May 8, 2023
1. First of all, the room facilities are very new and the hygiene is just okay. However, the sound insulation effect of the room is too poor and the noise from outside makes it difficult to sleep well.
2. After using the restroom, I found that there was no paper. I was very embarrassed and wondered if I had checked.
3. I originally wanted to sleep a little longer, but the front desk called at noon and told me to check out at 12 o'clock. I asked if it was not 14 o'clock in the afternoon, and they told me that I was not a member of their family and could only check out at 12 o'clock. What kind of person am I or Ctrip cannot do that? It's your family's rule. I won't come again next time, the experience is very bad.
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! I am very sorry that you did not have a good experience during this stay. In response to your complaint about noise, the walls of our hotel rooms are all covered with soundproofing cotton. The windows are triple-layered soundproofed. Closing doors and windows is strictly within the prescribed 30 decibel range. We hope that you will inform us in advance at the hotel front desk to arrange an inner room for you when you check in next time. The hotel policy states that the check-out time is 12 o'clock and 14 o'clock for group members. I hope you can give Xiaoyi another chance to serve you. Looking forward to your next visit.
Guest User
Superior Room (2 beds)
Stayed in Aug 2023
Family
1 review
2.7/5
Posted on Aug 9, 2023
Choice of fruit plate or late night snack: None! Not really
Environment: Located near Wanda, suitable for shopping at night
Service: Nothing special
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! . Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Superior Room (Double bed)
Stayed in Aug 2023
Travel with friends
2 review
1.0/5
Posted on Sep 6, 2023
After checking in, the door kept ringing when I closed it. I asked the engineering department to take a look. They were told to close the door forcefully, but the front desk did nothing. This is the way and attitude to solve the problem. I didn't dare to rest at night.
Facilities: There is a problem with the door
Original TextTranslated by Google
Response from Property: Hello dear guests, Xiao Shang has been crying in the toilet~. Xiao Shang attaches great importance to your feedback. The door lock system has been reset and updated. I am deeply sorry for bringing you a bad experience. If you are following This is my first time in Nantong. I hope you will choose Xiaoshang again and give Xiaoshang a chance to apologize. I look forward to your next visit and wish you a happy life!
Guest User
Superior Room (Double bed)
Stayed in Jul 2023
Other
1 review
2.5/5
Posted on Jul 22, 2023
Service: I asked the housekeeper to clean up the room. The bed was not made, and it looked the same when I went out. I didn’t leave the disposable slippers, and I had to ask her for them. The service was very average.
Original TextTranslated by Google
Response from Property: Dear guest, Hello, this time you did not have a good experience during your stay. I am very sorry. Regarding the service issues you raised with the guest room aunt, we have verified it as soon as possible. Because there were many rooms that day, the aunt was busy and made some mistakes. She forgot In order to replenish disposable consumables, we are sorry that we have brought you an unpleasant check-in experience. In this regard, we will also strengthen the training and assessment of our employees. We always believe in the principle of user first and look forward to your next visit and bring you a satisfactory and pleasant stay experience.