Hilton Garden Inn Nairobi Airport Reviews

Excellent shuttle service which was efficient and clean. Rooms ok with breakfast included

Very good experience. Close to the airport

very clean and nice service

Great hotel with excellent swimming and dining facilities. The airport pickup and drop off is seamless and the staff very helpful and friendly. Will stay again

Ideal location for travellers leaving Nairobi by Air or Rail. It is located on Mombasa road just past the airport junction and is outside of the Airport campus with a free half hourly shuttle to the airport. Rooms are large and clean with all the essentials. Staff are very friendly and helpful, everything you would expect from a business traveller hotel.

All good

Everything was perfect. The airport shuttle was waiting for me. Checking in was seamless. The room was spotless. And the breakfast buffet was delicious. Absolutely no negative comments, and I’m a picky traveler.

THIS IS A CONVENIENT PLACE TO STAY BEFORE YOUR DEPARTURE FROM NAIROBI. IF YOU HAVE A EARLY FLIGHT LATE FLIGHT ITS BEST TO STAY AT THE HILTON GARDEN INN, SO YOU CAN MAKE YOUR FLIGHT ON TIME. THE FOOD IN THE HOTEL IS CLEAR AVOID, IT IS PRICEY AND DISAPPOINTING. BEST TO GO OUT OR ORDER IN.

A very good hotel in Nairobi, the capital of Kenya. The biggest advantage is that it is very close to the airport and has free airport shuttle service. The environment and sanitation are also good.

If you go there for the first time, you might mistakenly think you have entered a battlefield. Soldiers with guns are everywhere 😎 Of course they are protecting us. What is disturbing is that even in the eyes of black people (referring to those who can afford to stay in this level of hotel), East Asians seem to be unwelcome.

It's close to the airport and looks like a flight attendant-friendly hotel. You can use the washing machine and dryer for free, and detergent is sold at the store in the hotel lobby. Free early check-in was provided and the room service menu was not very good. Breakfast was delicious

I lost a bracelet worth 3,000 yuan in Russia and they returned it to me. Here I clearly lost a telescope and the front desk told me that I couldn't find it. You can just check the surveillance and you will know who took it and still "can't find it". The breakfast area is small and there are too few varieties. It's really...

The buffet has half the variety of other local hotels, too little! The taste is not very good. The service is average. I didn't understand who paid the bill. I contacted them for a long time to help them figure it out. They bothered me for a long time and didn't even apologize or thank me. Talented people. The most talented thing is that I stayed here for a night and lost a brand new telescope that I bought for more than 200 yuan in a panic. I thought I didn't bring it out from China. I found out that I did bring it out when I got home. It was gone the next day when I arrived in Kenya. It was 1000% lost here. They actually told me that they didn't find it. If they check the surveillance or something, they will definitely find the culprit! I lost a bracelet worth 3,000 yuan in Russia before, and they returned it to me. It's really a weird five-star hotel here.

The hotels in Nairobi are not very cost-effective. The rooms in Hilton Hotel are very small. Hotels in Shanghai are very high-end at the same price. Staying in Nairobi is a bit different from what I expected.