VIA INN NAGOYA SHINKANSENGUCHI JR-West Group Reviews

Response from Property: Thank you for staying at Via Inn Nagoya Shinkansenguchi.We are very honored to receive your compliments regarding our location. As our customers have said, our hotel is located about 5 to 10 minutes walk from Nagoya Station.Thank you for taking the time out of your busy schedule to post a review today.We look forward to your next visit.Via Inn Nagoya Shinkansenguchi Manager

Response from Property: Thank you for choosing our hotel for your stay. We hope you had a pleasant stay with us. We are very happy to hear that you gave us a very good evaluation of our hotel. As　you also mentioned,Our hotel is located just a 5-minute walk from Nagoya Station, making it easily accessible. There is also a convenience store on the hotel premises, which is available 24 hours a day.We hope you will visit us again when you come back to Nagoya. We look forward to serving you again. Manager, VIA INN Nagoya Shinkansen Exit

Response from Property: Thank you for staying at Via Inn Nagoya Shinkansen-guchi. We are happy to hear that you were satisfied with your stay. We look forward to welcoming you to our hotel again when you visit Nagoya. Manager, Via Inn Nagoya Shinkansen-guchi

Response from Property: Thank you for using Via Inn Nagoya Shinkansenguchi.Our hotel is about a 5-minute walk from Nagoya Station, but Nagoya Station is also large, so depending on the entrance you use it may take a little longer.The nearest entrance to our hotel is the Nagoya Station Taiko-dori South Exit.There is a convenience store open 24 hours a day next to the main entrance on the first floor.Many people use it because they can use it without getting wet even on rainy days, which is one of the strengths of our hotel.Did you have a fun memory from your trip to Nagoya?We hope you will use our hotel again when you visit Nagoya.Thank you for your cooperation in posting a review.Manager of Via Inn Nagoya Shinkansenguchi

Response from Property: Thank you for using Via Inn Nagoya Shinkansenguchi.Thank you for posting the details.The standard beds in guest rooms at this hotel are double beds, and the hotel is conveniently located about a 5-minute walk from Nagoya Station.We apologize for any inconvenience caused regarding the air conditioning.Due to the specifications of the hotel's air conditioning, it is not possible to switch between heating and cooling using the remote control in the guest room. (It's confusing because the display changes.)We also apologize for not being able to set the bath water to a comfortable temperature.There is a stopper on the temperature adjustment part to prevent customers from getting burned, but if you press and move the black button on the stopper part, the stopper will be temporarily released and you can adjust the temperature. .If you have any problems, please feel free to contact the front desk.We hope that you will use our hotel again when you come to Nagoya.We look forward to seeing you again.Via Inn Nagoya Shinkansenguchimanager

Response from Property: Thank you for using Via Inn Nagoya Shinkansenguchi.We are glad that you were satisfied with your stay.We would also like to thank you again for your high evaluation.We hope that you will use us again when you come to Nagoya.Via Inn Nagoya Shinkansenguchi Manager

Response from Property: Thank you for using Via Inn Nagoya Shinkansenguchi.Thank you for your high evaluation. We are also very happy to receive your compliments regarding our location.Regarding breakfast, we will continue to strive to further improve the taste.We look forward to seeing you again.Via Inn Nagoya Shinkansenguchi Manager

Response from Property: Thank you very much for using our hotel. Please use us again when you come to Nagoya. We look forward to seeing you.

Response from Property: Thank you for choosing Via Inn Nagoya Shinkansenguchi. We would also like to thank you for your compliments regarding our staff and location. We will continue to strive to be a hotel that satisfies our customers. Thank you for taking the time out of your busy schedule to post a review. All of our employees are looking forward to your next visit. Via Inn Nagoya Shinkansenguchi Manager

Response from Property: Thank you for using Via Inn Nagoya Shinkansenguchi. I understand that you came to Nagoya for the first time for your favorite artist's live performance, and thank you for choosing us as your accommodation. I hope you were able to get to our hotel from Nagoya Station without getting lost. From the Taiko-dori South Exit of Nagoya Station, it is easy to find the route, just go straight west for about 300 meters. We received feedback that the rooms were simple and clean, but we are sorry to hear that there was something like dirt on the ceiling. We would like to check if we can deal with this. Thank you for your valuable feedback about the makeup mirror. It is difficult to improve immediately, but even in our single rooms, there are rooms that have a makeup mirror in front of the desk. If you make a request when making a reservation, we will do our best to accommodate your request. We also apologize for the lack of information about rental items. We have a standing mirror available at the front desk, so please feel free to contact us if you need one. I heard that the Nagoya breakfast was taken at Piyorin's breakfast, and Piyorin is very popular. I often see a line forming before the store opens in the morning. We have seen some customers who have purchased Piyorin when they check in. Please give the Piyorin Challenge a try next time. We look forward to welcoming you again. Thank you for your valuable opinions and feedback. Manager of Via Inn Nagoya Shinkansenguchi