Favehotel Nagoya - Batam

Favehotel Nagoya - Batam Reviews

Favehotel Nagoya - Batam

Komplek Nagoya Thamrin City, Jl. Imam Bonjol, Lubuk Baja Kota, Kec. Lubuk Baja, Kota, Lubuk Baja Kota, Nagoya, Batam, Riau Islands, 29444, IndonesiaView Hotel Details
Favehotel Nagoya - Batam
Favehotel Nagoya - BatamFavehotel Nagoya - BatamFavehotel Nagoya - Batam
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Favehotel Nagoya - Batam Guest Reviews

4.3/5
Very Good
325 review
Verified reviews
Location4.5
Amenities4.1
Service4.4
Cleanliness4.3
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All reviews(325)
Positive reviews(315)
Reviews with photos/video(85)
Awesome stay(48)
Awesome rooms(42)
Too noisy(24)
Near shopping area(19)
Convenient for shopping(17)
Large rooms(14)
Perfect for business trips(8)
Comfortable bed(8)
Negative reviews(10)
Maurice@707
Deluxe Room
Stayed in Sep 2024
Couples
47 review
4.7/5
Amazing
Posted on Oct 14, 2024
This hotel has a good location and it’s quite clean. Everything is nice and comfortable. However, it’s kinda noisy as the rooms are along the road. If you are a light sleeper, it’s not recommended for you to stay here. Walking distance to Nagoya shopping mall, many eateries, massage centres around. Grab and Gojek can be booked easily. Breakfast can be improved. Not much varieties.
6/20
Response from Property: Dear Mr. Maurice,Thank you for taking the time to share your feedback about your recent stay at Favehotel Nagoya Batam. We are pleased to hear that you appreciated our convenient location, cleanliness, and overall comfort. It’s great to know that you enjoyed the proximity to Nagoya Shopping Mall and the nearby amenities, making your stay more convenient.We also value your constructive feedback regarding the noise from the road and the variety of breakfast options. We apologize for any discomfort caused by the noise, and we will certainly look into possible improvements to enhance our guests’ experience. Additionally, we appreciate your comments about breakfast, and we will work on expanding our variety to meet the expectations of all our guests.Your feedback helps us improve, and we hope to have the pleasure of welcoming you back for a more comfortable and satisfying stay in the future.Warm regards,Hasmuddin HamidOperation Manager - Favehotel Nagoya Batam
Anonymous User
Deluxe Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 25, 2024
First time booking this hotel after reading the review. The room was spacious, clean and nice. I like the bed because it is super super big and can sleep three paxs....or more. Location is super with lots of foods around and there is a 24/7 store, massage centre. The only thing is the breakfast is too normal, not much to select. Will book again the next trip.
Response from Property: Dear Valued Guest,Thank you for choosing Favehotel Nagoya Batam for your first stay and for sharing your experience with us. We are thrilled to hear that you enjoyed our spacious and clean rooms, especially the extra-large bed that provided you with great comfort. It’s also wonderful to know that you found our location convenient, with its variety of food options, 24/7 store, and nearby massage centers.We appreciate your honest feedback regarding the breakfast selection. We continuously strive to improve our offerings, and your input helps us identify areas where we can do better. Rest assured, we will work on enhancing our breakfast options to provide a more satisfying experience for our guests.Thank you again for your kind words and for planning to stay with us on your next trip. We look forward to welcoming you back and making your next stay even more enjoyable.Warm regards,Hasmuddin HamidOperation Manager Favehotel Nagoya Batam
Anonymous User
Deluxe Room
Stayed in Oct 2024
Business travelers
5 review
4.2/5
Very Good
Posted on Nov 27, 2024
Clean comfy hotel in a seclude location with its open F&B option and restaurant. Hotel is quite new although there isn’t much amenities in the hotel.
Response from Property: Dear Valued Guest,Thank you so much for sharing your feedback about your recent stay at Favehotel Nagoya Batam. We are delighted to hear that you found our hotel clean, comfortable, and well-situated. It's great to know that you appreciated our location and the open F&B options, as well as the atmosphere of our restaurant.We understand that there are areas where we can improve, particularly in terms of amenities. Your comments are very important to us, and we take them as we continue to enhance our offerings. We are always working to improve our services to meet the needs of our guests, and your insights help guide us in the right direction.We hope to have the opportunity to welcome you back soon, and we look forward to providing you with an even better experience next time.Warm regards,Hasmuddin HamidOperation Manager - Favehotel Nagoya Batam
Anonymous User
Deluxe Room
Stayed in Sep 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Oct 17, 2024
Room is spacious and clean and comes with balcony. Can find eateries, convenience store and massage just below the hotel. Staffs is friendly too.
Response from Property: Dear Valued Guest,Thank you so much for your thoughtful review! We are delighted to hear that you enjoyed your stay at Favehotel Nagoya Batam.It's great to know that you appreciated the spacious and clean room with a balcony, offering a comfortable and relaxing experience. We're also pleased that you found the convenience of eateries, stores, and massage services right below the hotel to be a highlight of your stay. Our team works hard to ensure that our guests feel welcomed, and we’re glad to hear you found the staff to be friendly and helpful.We truly appreciate your feedback and would be honored to welcome you back during your next visit to Batam. Safe travels, and we hope to see you again soon!Warm regards,Hasmuddin HamidOperation Manager - Favehotel Nagoya Batam
Anonymous User
Deluxe Room
Stayed in Oct 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Jan 5, 2025
Very good location to stay. A lot amenities around.
Response from Property: Dear Valued Guest,Thank you for your positive feedback! We’re thrilled to hear that you found our location convenient and well-connected with amenities around. We always aim to provide our guests with a comfortable and accessible stay, and we’re glad that we met your expectations in this regard.We hope to welcome you back to Favehotel Nagoya Batam soon. If there’s anything we can do to enhance your experience in the future, please don’t hesitate to let us know.Warm regards,Hasmuddin HamidOperation Manager - Favehotel Nagoya Batam
Anonymous User
Deluxe Room
Stayed in Aug 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Sep 13, 2024
We wanted convenience & a good location. So this was quite suitable for for us
Response from Property: Dear Valued Guest,Thank you for choosing Favehotel Nagoya Batam and for sharing your feedback. We're pleased to hear that our location met your expectations and provided the convenience you were looking for during your stay.At Favehotel, we aim to offer both comfort and accessibility, and it's great to know that you found our hotel to be a suitable choice for your needs.We hope to have the pleasure of welcoming you back for another enjoyable and convenient stay in the future.Warm regards,Hasmuddin HamidOperation Manager - Favehotel Nagoya Batam
Mirabellez
Deluxe Room
Stayed in Jun 2024
Solo travelers
3 review
3.7/5
Posted on Jul 30, 2024
Good one! Check in was a breeze. Lots of eateries downstairs and 3 mini marts as well. A plus and you wont be hungry. Stayed for a night however the team should look into the linen provided like towels and the pillows! Towels are very old and also the bed linen was smelly! All 4 pillows smelled very bad that I had to spray my own linen spray! Imagine smell like never wash for months! Its that bad! Please look into this and also tissue supplied in the bathroom is so pathetic! Only few pieces and also do something about the door too! It was so difficult to open widely! You can do better. Hope to see some improvements if I ever come back and stay.
Response from Property: Dear Mirabellez,Thank you for taking the time to share your detailed feedback regarding your recent stay at favehotel Nagoya Batam. We truly appreciate your comments as they help us identify areas where we can improve.We are pleased to hear that your check-in experience was smooth and that you found the availability of eateries and mini-marts convenient. It is our goal to ensure our guests have easy access to amenities that enhance their stay, and it’s wonderful to know that this aspect of our service met your expectations.However, we are deeply sorry to learn about the issues you encountered with the linen and pillows. The condition of the towels and bed linen you described is unacceptable and certainly not reflective of our standards. We understand how essential cleanliness and comfort are to a pleasant stay, and we regret that we fell short in this regard. Please be assured that we have immediately addressed this with our housekeeping team to ensure such issues do not recur. We will be replacing old towels and bed linen promptly to enhance the comfort of our guests.Your feedback about the pillows is also concerning, and we apologize for the unpleasant experience. We will be reviewing our pillow maintenance and replacement procedures to prevent such occurrences in the future. Additionally, we will ensure that our staff is more vigilant in inspecting linens and amenities in the rooms.We also apologize for the inadequate supply of tissue in the bathroom and the difficulty you experienced with the door. These are important aspects of our guest experience, and we are taking steps to rectify these issues immediately. Our maintenance team has been informed about the door problem to ensure it operates smoothly for future guests.We value your feedback immensely and are committed to making the necessary improvements to enhance the quality of our services and facilities. Your satisfaction is of utmost importance to us, and we hope that you will give us another opportunity to provide you with a better experience in the future.Thank you once again for your valuable feedback, and we look forward to the possibility of welcoming you back to favehotel Nagoya Batam.Regards,Hasmuddin HamidOperational manager
Kim Lun Kuan
Deluxe Room
Stayed in May 2024
Business travelers
73 review
5.0/5
Outstanding
Posted on Jun 23, 2024
The hotel with a very good location and good environment and the hotel also very clean.
Response from Property: Dear Kim Lun Kuan,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed our excellent location, good environment, and clean facilities at Favehotel Nagoya Batam.Your positive feedback is greatly appreciated and encourages our team to continue providing top-notch service and maintaining our high standards. We are delighted that you had a pleasant stay with us.We look forward to welcoming you back to Favehotel Nagoya Batam in the near future. Thank you once again for your kind words.Warm regards,Hasmuddin HamidOperation Manager - Favehotel Nagoya Batam
Fransiscus
Deluxe Room
Stayed in Dec 2024
Family
1 review
3.5/5
Posted on Jan 12, 2025
2nd floor room got sewage smell. we moved to 5th floor but the beds have kind of smell.
KohJames
Deluxe Room
Stayed in Nov 2024
Business travelers
34 review
3.7/5
Posted on Dec 28, 2024
Great location, rooms are good for me business traveller. Nice breakfast from local coffee shop.
Response from Property: Dear Koh James,Thank you for sharing your feedback with us! We are thrilled to hear that you enjoyed our great location and found our rooms suitable for your needs as a business traveler.It’s also wonderful to know that you appreciated the breakfast from the local coffee shop. We always strive to provide a convenient and enjoyable experience for all our guests, especially those traveling for business.We look forward to welcoming you back to Favehotel Nagoya Batam on your next visit. If there’s anything we can do to make your stay even better, please don’t hesitate to let us know.Thank you once again for choosing to stay with us, and have a fantastic day!Best regards,Hasmuddin HamidOperation Manager - Favehotel Nagoya Batam
Elleine Johansson
Deluxe Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 29, 2024
Fave hotel is one of the best hotel in batam surrounding with plenty of food stalls, restaurants.
Response from Property: Dear Elleine Johansson,Thank you so much for your lovely review! We’re delighted to hear that you had such a positive experience and found our location to be perfect for enjoying the local food scene. There’s nothing better than being surrounded by great food and great company!It was a pleasure to have you as our guest, and we truly appreciate your kind words. We look forward to welcoming you back soon for another fantastic stay at Favehotel Nagoya Batam.Warmest regards,Hasmuddin HamidOperation Manager Favehotel Nagoya Batam
Anonymous User
Deluxe Room
Stayed in Apr 2024
Business travelers
84 review
5.0/5
Outstanding
Posted on May 4, 2024
Nice hotel because its near to food court and port too. My fav stay is here
Response from Property: Dear Valued Guest,Thank you for sharing your feedback following your recent stay at favehotel Nagoya Batam. We're thrilled to hear that you had a nice stay with us and that you appreciated our hotel's proximity to the food court and port.It's fantastic to know that favehotel Nagoya Batam is your favorite place to stay in the area! We're delighted to have provided you with an enjoyable experience, and we look forward to welcoming you back for another wonderful stay in the future.Warm regards,Hasmuddin HamidManajer Operasi - Favehotel Nagoya Batam
N.Srithar
Deluxe Room
Stayed in Dec 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Jan 11, 2025
It bad for the price but breakfast need to be improve tremendously
Guest User
Deluxe Room
Stayed in Aug 2024
Family
7 review
4.5/5
Great
Posted on Sep 20, 2024
Good location. Hotel not bad, I stayed at level 1, room outside is store room, every morning very noisy.  Bed and pillow too soft.  But it’s clean, space is big enough.
Response from Property: Dear Valued Guest,Thank you for sharing your feedback and for choosing to stay with us at Favehotel Nagoya Batam. We’re glad to hear that you found our location convenient and appreciated the cleanliness and spaciousness of the room.We sincerely apologize for the inconvenience caused by the noise from the store room and the softness of the bed and pillows. Your comments are valuable to us, and we will take them into consideration to improve our services and room facilities. Please feel free to request a room on a higher floor for a quieter experience on your next stay.We hope to have the opportunity to welcome you back and provide a more comfortable and relaxing stay in the future.Warm regards,Hasmuddin HamidOperation Manager - Favehotel Nagoya Batam
Han Chean
Deluxe Room
Stayed in Feb 2024
Business travelers
4 review
3.7/5
Posted on Jun 11, 2024
Great experience at Favehotel Nagoya - Batam! Clean, comfortable rooms and friendly staff. Convenient location near shopping and dining. Good value for money with excellent amenities. Highly recommend!
Response from Property: Dear Han Chean,Thank you so much for your wonderful review of Favehotel Nagoya - Batam! We're thrilled to hear that you had a great experience with us. It's fantastic to know that you found our rooms clean and comfortable and our staff friendly. We're also glad you enjoyed our convenient location and found value in our amenities.Your recommendation means a lot to us, and we hope to welcome you back soon for another excellent stay!Best regards,Hasmuddin HamidOperation Manager Favehotel Nagoya Batam