Oakwood Hotel & Apartments Grand Batam
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Nagoya
Oakwood Hotel & Apartments Grand Batam
Opened in 2024
No.7 of 4-Star Select Hotels in Batam
Jl. Pembangunan, 29444 Nagoya, Batam, Riau Islands, Indonesia
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We Price Match
Last booked 1 hr ago
Highlights
Ideal location
Sparkling clean
Excellent service
Delicious breakfast
Free parkingShow more
Amenities
Outdoor swimming poolFree
Fitness RoomFree
Private parkingFree
Priority airport pick-up
24-Hour Front Desk
Luggage StorageFree
Bar
Restaurant
All amenities
Property Description
Oasis of Comfort in Batam with its prime location in the most happening shopping centre of Batam
Oakwood Hotel and Apartments Grand Batam is introducing the Oakwood brand to Batam
Connecting directly with the shopping centre guests can enjoy one-stop living comfort without stepping out of the area
Guests can also reach more destinations as it is located in the middle of Batam Island surrounded by culinary delights and tourist spots and is conveniently accessible from the airports and ferry terminal
This residence or hotel has implemented the Ascott Cares 7 commitments to wellness and cleanliness and sustainability.
Visit www.discoverasr.com to find out more.
Ascott Cares is our commitment to wellness and cleanliness and sustainability.
This is validated by Bureau Veritas to ensure that the necessary health and safety and hygiene protocols are in place.
Show more
9.3/10
GreatI love this hotel! It's new, clean, and the staff are so friendly. Plus, the mall's right there.
All 153 reviews
Surroundings
Airport: Hang Nadim International Airport
(19.0 km)
Landmarks: CGV Theatre Grand Batam
(<100m)
Landmarks: KidZilla
(<100m)
Landmarks: Gereja Methodist Indonesia Jemaat Anugerah Batam
(120m)
Landmarks: Masjid Ar Rahman - Baloi Kusuma
(320m)
Landmarks: Masjid AL ANSHOR Happy Garden
(330m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Executive Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
TV
Daily housekeeping
Check Availability
4
Studio Premier
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Daily housekeeping
Check Availability
4
Studio Executive
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
TV
Daily housekeeping
Check Availability
7
One Bedroom Premier
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Daily housekeeping
Check Availability
5
Two-Bedroom Executive Room
1 King bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Daily housekeeping
Check Availability
4
Executive Twin
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
TV
Daily housekeeping
Check Availability
4
One Bedroom Deluxe
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
TV
Daily housekeeping
Cleaning tools
Check Availability
7
Two Bedroom Premier Suite
Bedroom 1:1 King bed ● Bedroom 2:2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
TV
Check Availability
4
One Bedroom Executive
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Daily housekeeping
Check Availability
Hide Room Types
Guest Reviews
9.3/10
Great
153 reviews
Verified Reviews- Cleanliness9.4
- Amenities9
- Location9.7
- Service9.2
Average for similar properties in Nagoya
Ailime_
July 16, 2025
Location is great 👍🏼 Grand Batam Mall is just right beside & many massage options available nearby.
Room wasn’t ready until 3pm . Had a room upgrade as I was celebrating my birthday & free cake too . Room is spacious enough for 2, TV able to stream YouTube & Netflix. Downside is air on gets hot in the night & bedsheet had some stains .. other than that room is ok.
Breakfast have sufficient option & replenishes quite promptly just breakfast area is alittle small so plan your breakfast time ya.
Overall a good stay for the price paid.
Anonymous User
July 13, 2025
Perfect location. About one minute walk to Eska spa and to Grand Batam mall. Have many multi plug sockets and usb ports in each room. Nice tv channels too.
Guest User
July 7, 2025
Enjoyed my stay here as usual. Great location opposite Grand Batam Mall to enjoy shopping, watching movie and dining. The room has a well equipped kitchen with cookwares, tablewares and utensils. Perfect to enjoy my takeaways and in room dining. Due to renovations, the breakfast was held in the ballroom and food wasn’t topped up quick enough to cater for the crowd. Took some time but it was satisfactory in the end. Staffs are friendly, courteous and always helpful.
Bleeme
July 5, 2025
Stayed only 1N. Wished it was longer.
Booked 2 twin rooms for a girls’ trip.
My friends were pleasantly surprised with the “birthday cake towels”- such a nice touch .
Tks Oakwood for the thoughtfulness and memorable stay.
The hotel is fairly new. Some teething issues (ie unclean cups, shower tap was faulty, key card couldn’t work due to battery issues etc) - which is expected and quickly resolved.
The staff from front desk, concierge to F&B - they were all friendly and hardworking, with a desire to go the extra mile. Bf at the hotel was relaxing with a nice spread.
My friend left something in the room. We contacted the concierge, who was was very prompt and kind to retrieve it and help explore ways to return the item. We were v grateful and impressed by the excellent service.
The hotel’s location is superb. Next to the Grand Batam mall with lots of restaurants, big supermarket and shops. It was also opposite the wet market and surrounded with many spa options.
We all agreed that this hotel must be one of convenient places to stay. We’ll be back with more friends next round. Tks
Anonymous User
June 30, 2025
Clean, convenietly located and connected to a mall. Friendly and helpful staff. Will come back again. Good food in restaurant.
Stitchie
June 22, 2025
First step into the hotel—clean, classy, and smells amazing! Cozy lobby with cookies and water, and a chill vibe 🛋️🍪.
📍Location is a win: next to a mall, massage spots, and kueh lapis shop (even sold inside the hotel!).
🚗 About 20 mins from Batam Centre. Got a free room upgrade—yay! Staff was warm and kind 💖.
🚪Room was spacious, came with a mini kitchen, utensils, and even a toaster! Kueh lapis welcome treat was a sweet touch.
🛏️ Comfy bed, dressing table with light-up mirror, clean bathroom.
📺 TV with Netflix & YouTube too!
Definitely recommend for a comfy, relaxing stay
Shikinbar
June 21, 2025
I love this hotel! It's new, clean, and the staff are so friendly. Plus, the mall's right there.
M. Ramli
June 12, 2025
Clean room. Helpful and friendly staff. Linked with Grand Batam Mall. Presented with free complimentary tea break voucher for 2 upon arrival. Breakfast is ok. Would love to stay here again.
The only downside the room not so soundproof.
Lapigu
June 9, 2025
This hotel is linked to the Grand Batam Mall. We loved it very much . We were compensated late checkout at 1pm due to room not ready at 3pm. Bedroom was clean and enough for family of 3- 2 adults and a 11 yr old child. Amenities provided also very good - there was an umbrella and a clothes hanging rack. The swimming pool was nice too. We had an enjoyable stay there.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Free
Fitness Room
Free
Private parking
Free
Priority airport pick-up
Additional charge
24-Hour Front Desk
Luggage Storage
Free
Bar
Restaurant
Priority airport drop-off
Additional charge
Station Pick-Up Service
Additional charge
Meeting Room
Multi-Function Room
Children's Pool
Wake-Up Call
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Oakbar
Style: A la carte, Buffet
Dining options: Reservations available
Business hours: [Mon - Sun] 06:00-22:00
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Infinity pool
Towels
Pool lounge
No restrictions
Opening times
Business hours
Parking
Private (exclusively for guests) is available Off-site parking. Reservation needed.
Private parking
Free
Transportation
Station Drop-Off Service
Additional charge
Station Pick-Up Service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Front Desk Services
24-Hour Front Desk
Concierge Service
Luggage Storage
Free
Wake-Up Call
Languages Spoken
Malay
Indonesian
Food & Drink
Bar
Halal meals provided
Room Service
Health & Wellness
Fitness Room
Free
Public Areas
Shopping Mall
Elevator
Central Ventilation System
No Smoking in Public Areas
Public Audio System
Non-Smoking Floor
Cleaning Services
Clothes Dryer
Dry Cleaning
Additional charge
Laundry Service (Off-Site)
Facilities for Children
Children's Pool
Business Services
Meeting Room
Fax/Copying Service
Additional charge
Multi-Function Room
Audio Visual Equipment
Accessibility
Pool Ramp Available
Visual Alarms In Hallways
Wheelchairs Available On-Site
Safety & Security
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Security Personnel
Smoke Detector
CCTV In Public Areas
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: 06:00–12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeContinental
StyleA la carte, Buffet
Opening hours[Mon - Sun] 06:00-10:30 Open
| Age | Fee |
|---|---|
Children 6 years old and under | IDR 125,000 (approx. NZD 12.88) per person |
Children 7–17 years old | IDR 250,000 (approx. NZD 25.76) per person |
Adult | Buffet:IDR 250,000 (approx. NZD 25.76) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is IDR 1,000,000 (approx. NZD 103.01) per room.
Deposit Payment MethodsThis property accepts credit cards and cash
Deposit RefundOn the day of check-out
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2024
- Number of Rooms: 217
Oasis of Comfort in Batam with its prime location in the most happening shopping centre of Batam
Oakwood Hotel and Apartments Grand Batam is introducing the Oakwood brand to Batam
Connecting directly with the shopping centre guests can enjoy one-stop living comfort without stepping out of the area
Guests can also reach more destinations as it is located in the middle of Batam Island surrounded by culinary delights and tourist spots and is conveniently accessible from the airports and ferry terminal
This residence or hotel has implemented the Ascott Cares 7 commitments to wellness and cleanliness and sustainability.
Visit www.discoverasr.com to find out more.
Ascott Cares is our commitment to wellness and cleanliness and sustainability.
This is validated by Bureau Veritas to ensure that the necessary health and safety and hygiene protocols are in place.