Motel One Munich - Haidhausen

The only good staff we encountered in this hotel was the Blanka, Mr. Reyes (of Hispanic descent at front desk) and the kind sir who helped us fix our shower head. On our second day, the shower head broke, and when we first reported it to one of the lady front desk, she told us to wait until the afternoon for someone to come and fix it without any urgency shown at all. We came back down again and made sure we spoke to Blanka, knowing how responsive she was, and as expected she was the one who tried to settled it asap for us. The room was ok, but we hated the layout of the bathroom mainly because the floor was always wet and cold. Basic amenities not available such as dental kits. No cups/saucer/cutleries, coffee machine/kettle in the room. No bathroom slippers. The pillows and bed were comfortable for us and the balcony was a nice touch and would've preferred to enjoy it in a colder weather. Another thing was the AC Wasn't cold and we went in the Summer, but since we were out most of the time we chose to make do with it instead of experiencing the hassle of moving to another room etc.

We came for one night in transit because of its proximity to München east train station, the staff were very friendly and checked us in early around 12:30 no question asked, the room was clean, comfortable bed, great aircon. All in all a great experience.

We last min had to book this hotel due to a snow storm and we were pleasantly surprised! We stayed at 5 star hotels the entire trip...and to be honest there was not a huge difference between those and here, amenities aside. Staff was great, place was clean and quiet. Great location.

We had a three night stop in Munich. The hotel is very convenient from the airport and in a nice area. The staff were incredibly accommodating in making sure our family were looked after. I would recommend staying here. Thank you!

Lovely hotel, staff were very helpful when we had some car park ticket issues it was solved very easily. Plenty of parking under hotel and easy lift up to reception and rooms if you have luggage. It is a little bit of a walk to the centre but an easy and scenic walk. We had breakfast one morning but didn’t really think it was worth the money as you can get breakfast easily and cheaply around. The rooms are a good size, shame there is no fridge or iron in the room but we did ask for an iron and board and it was bought straight out with no issues. Would recommend this hotel if you don’t mind a 15/20 min walk into the town it is perfect.