Motel One Munich - Messe Reviews

Good Location, small Rooms but OK could have Water and Improve the Breakfast

It was close to the convention where the academic conference was held and it was nice to have various shopping malls. The U-Bahn station is right in front, so it's convenient to get to the old city center.

The breakfast is OK, the room is well soundproofed, but the room is too small. It is also close to the exhibition. There is a parking lot on the second floor underground, but it is charged. I feel it is not appropriate to charge parking fees even though I am staying in the hotel. It is 25 euros a day. There is a shopping mall downstairs, and there are two supermarkets downstairs, which is very convenient. 8 kilometers away from the city

The location of the hotel is very good. It is connected to a large shopping mall near the exhibition ground and the station is also next to it. The room is relatively simple. There is no table to use the computer. The mirror is only in the bathroom. There is no mineral water or kettle.

Very convenient!

My stay at Motel One Munchen-Messe was really bad because of a safety problem. I booked a room for three nights and got one on the first floor. When I came back to my room around 3 in the morning after going out, I found that someone had stolen my passport, wallet, and AirPods. I told the hotel workers right away and asked to see the security camera videos. But they said no, telling me that only the police could see them. When the police came, they showed me a video of a homeless man going into my room and taking my things. The hotel workers then said it was my fault because I didn't close my door properly. The door was heavy and seemed to close on its own, but the lock was broken and didn't really close. You had to push the door hard and make sure it was really closed, which wasn't obvious. I asked if I could check the locks on other rooms to see if they had the same problem, but the workers said no because all the rooms were full. But I saw them cleaning a room that someone had just left, so I knew they weren't telling the truth. It seemed strange that the homeless man only tried my room and not others. I thought maybe someone who knew about the broken lock told him to go to my room. Sadly, the hotel workers didn't care about what I said and kept saying it was my fault. This made me feel really unsafe and like they didn't want to help me. This whole thing was very stressful. I had to waste time and money getting a new passport, and I had to leave the hotel early and stay with a friend. The hotel only offered to let me stay the last night for free, which wasn't enough considering how bad the situation was and how it messed up my trip. Because of this, I think people should think twice about staying at this hotel. The bad security and the unhelpful workers make it a risky place to stay. I hope this review makes the hotel fix these problems and make sure their guests are safe.

Stayed here on a business trip for three nights. The hotel was quiet, good breakfast and reasonably priced bar. This hotel has no gym. When I asked about this on check in I was told it was at a near by park with gym style equipment so should not advertise they have one!

Clean, quiet nice rooms. Only one minute's walk from the subway. There's a shopping mall next to it. The front desk is very friendly and helpful. Breakfast is very good. There's a bar on the first floor for relaxation. But there's no laundry service. recommend!

Very convenient hotel for reaching the fair on foot and also the center as it is opposite the metro. Underground parking. Excellent cleanliness of the rooms. Modern, elegant and designer common spaces make the environment appear sophisticated but not banal. A special thanks to Alisa and Reza who, with their professionalism and kindness, make you feel at home!

Great hotel when you finally find it, the signs pointing to the parking deck are difficult to see from the outside. The room is small, but we had the terrace, and Motel One knows this. One star deducted because the bar/breakfast room is simply too small for the size of the hotel. Then on Friday there was only one person to clear up. Unfortunately, people are not held at the beginning to be given a seat, so there is constant unrest in the room. Otherwise everything is good and I would always stay at Motel One. All the staff are very friendly.

This was our second time here. This time with a small terrace, king-size bed and great water pressure in the shower. The facilities were typical of a Motel One and nice. The lounge was open this time and we spent both evenings there. The staff are friendly and professional. The rooms are small but nice, clean and the beds are super comfortable.

Große Enttäuschung: Hote One bewirbt bei der Buchung eine "beone" Registrierung. Dafür soll man einmal 1 Frühstück gratis erhalten. Auf unsere Buchungsbestätigung war dann auch "bezahlt" vermerkt und das gratis Frühstück rabattiert. Bei Ankunft glaubte die Rezeption aber Ihre eigene Buchungsbestätigung nicht und wollte von mi einen Kontoauszug (!) als Beweis, daß ihr eigener bestätigter Bezahltvermerk stimmt. Irre. Noch dazu sollte ICH den Kontoauszug unverzüglich mailen (ich stand an der Rezeption), sonst bekäme ich ich keinen Zimmerschlüssel. Auf meine Nachfrage, was macht den der Gast, der seine Ktoauszüge nicht mit sich herumträgt, erntete ich ein Lächeln. Drei Tage später erhielt ich dann eine Zahlungsaufforderung über das Gratis-Frühstück. Unglaublich. Entweder hat HotelOne ein enormes EDVProblem oder sie wollen nur "beone" Mitgliederzuwachs. Wir waren leider im Südflügel mit Blick auf das wenig erbauliche Gebäude gegenüber. Früher ware wir im Ostflügel - hier ist der Blick deutlich freundlicher auf den Willy-Brandt Platz. Pech gehabt. Das Zimmer war deutlich kleiner als im gegenüberliegenden Novotel (gleicher Preis). Zu klein eigenlich. Bad sehr sehr klein. Sauberkeit: 3,5 von 5 Sterne. Freundlichkeit Personal: 4*. Frühstückraum: 5*, jedoch fanden wir kein glutenfreies Müsli, kein Filterkaffee und nur begrenzte Anzahl an Kaffeetassen. Der Kaffee aus dem Automaten war gelinde gesagt: schrecklich. Die Lobby ist nett und stylisch, aber etwas klein und für Geschäftsessen eher ungeeignet. Leider werden wir hier nicht mehr übernachten wollen.