Yuk Wai
March 6, 2024
Arrive in München on a late flight, then take the train to Orleanspl, get off the train and arrive at the hotel at close to ten o'clock. After a while, the front desk finally showed us the room. When we entered the room, we saw that the toilet was leaking. I ignored the problem, put down my luggage and went out to have dinner. After eating, I returned to the hotel and felt that the room was very toasty. There was only heating but no air conditioning, and I still felt a little hot. The person who happened to have spent the night.
The next morning I needed to buy sanitary napkins, so I went to a nearby supermarket and bought some German sausages as souvenirs. When I returned to the hotel, I wanted to put food in the refrigerator, but the refrigerator was not frozen at all, so I had to call the front desk and ask them to send someone to take a look.
After waiting for a while, someone finally came. The technician finally said that it couldn't be fixed and he would ask the front desk to change our room. Because we were in a hurry, we didn’t go back to the hotel to change rooms until sunset.
The front desk couldn't get us the room card for some reason, so he had to ask his colleague to help us take the card and open the door. The colleague seemed a little ignorant of the situation and left after opening the door, but our luggage was still in the old room. After we explained the situation to him, he followed us to the old room, and we showed him the leaking problem in the toilet in the old room. The water leakage was very serious. We left in the afternoon and did not return to the room until sunset, but the water had already taken up half of the toilet. Anyway, after we finally moved our luggage to the new room, we had to go down to the front desk to get the new room card. A good time.
The next day, when we checked out, the staff said, "You change a room for one night?" The technician told you that the room change was OK before you changed it for us! It was this statement that made me think I don't need to come back to this hotel again.
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