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Top rated hotels in Munich

Residence Inn Munich City East
4.1/545 Reviews
There were many communication problems between Ctrip and the hotel, and the hotel could not receive the payment paid by the customer. After the payment on the platform, the hotel repeatedly asked the customer for money, and the use of Ctrip’s interest-free payment resulted in more serious problems, because the hotel found that Ctrip used The credit card is not in the customer's name, so don't use Ctrip to pay interest-free, which adds a lot of trouble to yourself!
The Westin Grand Munich
4.3/5119 Reviews
I seldom give bad reviews to the service staff because no matter in which country the service staff is hard and will face a lot of unfriendly guests. But this time in Westin made me feel very bad. Total three days of breakfast, first day because I went with my dad and I could see well with my baby. The second day dad was too tired to join us. I was the only one to babysit a one year old baby. While I was ordering tea with the waitress, she accidentally knocked over the milk and spilled it all over the table. But the first thing I did was apologize to a lady server and assisted her in cleaning it up. Of course it was not clean as new. When we went back on the third day, an older male waiter came over to chastise us before we even sat down, presumably meaning that he had soiled the dining chairs yesterday and told us to sit in the baby chairs. I stated that there was no problem and apologized again. Surprisingly he shrugged it off and left without bringing me the baby chair and without serving me tea. You can imagine how embarrassed I was. The person who came to enjoy the service was scolded. That wasn't enough. This time I was with my dad and the baby wasn't creating extra trash and I could make sure the table was clean. The way normal polite people would bring it. The man ended up coming back to chant as we were leaving and kept saying we created trash.????? You didn't have a single crumb from your meal? If you don't want to serve customers, you have the option of changing jobs. Several other lady waiters were very friendly. What was a very good impression of the hotel was ruined by this one person. We will be going to Munich often but are not going to choose this hotel again. No one wants to be stared at by a mean person while eating breakfast.
Do & CO Hotel München
4.4/561 Reviews
Munich was the last stop on a long journey and I arrived sick. The person at the check-in desk noted my condition right away and offered me any assistance I needed. I spent the entire next day in our room. I cannot say enough about how kind to me each and every staff person was. It seemed like they all knew I was sick and went out of their way to help me to be comfortable. I ordered room service which was delivered promptly and was quite yummy! They even brought me hot tea. To pass the time, I was able to stream Netflix directly from my phone to the television, which is a feature I have never seen before in a hotel. The hotel is in a great location, and everything was spotless. Very comfortable bed. An in-room bar, not a mini-bar! They even had real ice cubes in the fridge. But the real draw was definitely the staff.
Hotel Bayerischer Hof
4/547 Reviews
Excellent service from concierge and reception despite Corona measures! Got an upgrade to a larger room. Unfortunately the hotel bar is still closed, but overall I was very happy with my stay.
Hilton Munich City
4.5/556 Reviews
Firstly my apologies for losing my notes with the names of the fantastic staff here, but many thanks to the amazing young lady from Kenya who checked us in! Really friendly, great sense of humour, absolutely perfect for front of house. The young lady from Italy along with the young guy who was in training, just a great laugh, all three were brilliant, you were made to feel welcome from minute one! The rooms were modern and beautifully decorated. Comfy beds, tons of wardrobe space. Great bathroom, well stocked, great walk-in shower! Breakfast was plentiful and top notch! You couldn’t fault it! Nice hotel bar where they’ll make you a great ‘Old Fashioned’ and you can sit and watch the world go by in comfort! The hotel is a two minute walk from a beautiful woodland park with a beer garden, some really nice restaurants around. Local transport stops outside or it’s a €25 euro cab ride to the main attractions. We ere really impressed with Munich, we only came here for the Springsteen concert but it’s a city we’ll return to and when we do, this hotel will be our first stop. Perfect! The staff make the place, thank you all!
Courtyard by Marriott Munich City Center
4.5/5139 Reviews
Hauptbahnhof
The hotel has all that you need for comfort as a tourist. You are only a block away from the Munich Hbf so walking to the hotel with luggage was no problem. Proximity to the train station was essential for me since I used Munich as base while taking several train trips. The front desk staff is helpful and made it easy for someone who speaks very poor German. The rooms are sizeable by European standards and very comfortable. Fitness center was acceptable. You are about 4-5 long city blocks away from getting to Neuhauser Street and main shopping district (about another 3 blocks to Marienplatz) so if you mind the walking then maybe not the place for you, but I had no problem with it. Several restaurants within close walking distance (albeit not fine dining) and an Aldi's next door. One one hand nice to see a very diverse area in the immediate neighborhood, but also some sketch figures, but encountered no real problems (albeit a few odd visuals that I will not share). The breakfast was very good and I generally at eenough that lunch was not even a need or a consideration. Overall, well worth it.

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