Hotels Near Bavarian Academy of Fine Arts in Munich

Well, I didn't 'go' in October, but I tried to! I booked for one night through ***********, the hotel takes the money directly. The booking was confirmed by *********** having gone through the usual 2-factor Visa verification. The next day they emailed saying that the hotel had informed them my card was 'declined' and I needed to supply new card details. This worried me as I knew there the card was fine so I wasted an hour calling my bank - eventually I spoke to someone there who was able to tell me that the problem was that the hotel had tried to enter the details through a manual system, which does not meet the security requirements, and so the transaction could not be completed, my card was fine and had not been declined. I contacted the hotel by phone and told them this, they just said rudely that the problem was mine, and to change my card details at *********** or the booking would be cancelled. I did as asked, switching to Mastercard in the hope that the security issues would not be the same. All OK, till the following day when I was again informed that the card had been 'declined'. I contacted *********** as I was pretty cross by now, how can a hotel advertise on an on-line site if it can't process cards in the required way? The only suggestion was to try another card, but I don't have anything that's not MC or Visa, so I saw little point. The hotel then informed me my booking was cancelled. Now, I can't believe that this hotel is unable to process cards correctly, so what could the problem be? As I know my cards had ample credit, I'm left with 2 options, either they didn't like the implied ethnicity of my name, or they didn't like the price I got from *********** so didn't want to accept the booking. Either way, you can waste a great deal of time trying to book this hotel - and so I'd recommend against it. BTW, I travel frequently and have NEVER had a problem like this elsewhere.

There’s no doubt this is a basic hotel, no tea/coffee making facilities in the room, small rooms, some seem to have a fridge, others don’t. The TVs am have different channels which I found curious. Having said that, it’s in a great location for the train station and trams. Karl Platz and Marienplatz are within a reasonable walk, if not using public transport. We were here for the extreme snow fall and the rooms were lovely and warm, the beds comfortable, the shower hot with great pressure. Breakfast is standard continental and ok. If checking in after 10pm, then check in is at a nearby hotel but it’s not far away at all.

We stayed here 2 nights, from June 12 to 14 .This hotel is perfectly located just steps from Munich Central Station, with an overall modern look and concept. All 4 of us(two adults, two teenagers) checked in after 11pm; the front desk looked tired, but so were we. There are two elevators leading to the rooms and both are fit enough for more than 4 people. We had two rooms right next to each other: Room 445(two twin beds), and Room 447(one double bed). Both rooms were spacious and clean, and beds were comfortable. WI-FI connection was great. Bathroom was huge given European standards, water temperature was perfect for both hot and cold fans. AC temperature was perfect. We had a peaceful sleep and the morning after we went downstairs for a magnificent breakfast: water, coffee, tea, juices, hot chocolate, pancakes, scrambled eggs, croissants, assorted cheese, assorted bread, fruits, are only about a third part of the breakfast items. Pretty close to dining places(walking distance) but somewhat far from historical places, check-out was a breeze, would stay here again

Super convenient location. Right at Munich central station. Even the room was not that spacious but it was suitable for 3 people. I would recommend to take Lufthansa Express bus to and from airport. The bus will park right in front of the hotel.

Safe and convenient. Lufthansa express bus stops directly in front of the hotel. Superb location, opposite Central station. I would recommend to take Lufthansa Express Bus to avoid hustle by dragging all baggage down the road.

Excellent location, pubilc transport just outside the hotel, staff is helpful, rooms are quite big, beds are big and comfortable. Check in and out quick and easy. Wi fi signal can be better. Overall quite nice accomodation for reasonable price.

This is a lovely warm hotel. We arrived late due to rail strikes, which made transport to the hotel a pain. However, once we were checked in, we were straight up the the room which was toasty (really toasty!). Breakfast was a continental buffet style with plenty of everything and some of the items changed on a daily basis. The hotel bar was open on Saturday and Sunday, where their barman, Boris was extremely friendly, warm, polite and helpful. He also takes a keen interest in football. I would also like to give Filip and his team at reception a shout out as they were extremely helpful. For those who read the reviews saying they could not speak either English or German, we found this to be simply not true. Their English was fluent as was their German. We had wanted to come back out to Munich specifically to stay here again this year but unfortunately that will now have to wait until next year. If you want the u-bahn, it is a 2 minute walk from the hotel reception (turn left from the door, left again, cross at the lights and you are there).

It’s very good, but enough issues to knock a star off. Lots of good things - very clean, modern room. Great shower. Good lighting. Comfortable bed. Fabulous breakfast, with omelettes to order. Every sort of milk you could imagine (though except, oddly, we couldn’t find fresh - the one we thought was it was UHT!). Great gym on 14 floor. Internet lightning fast. The staff were friendly and gave you full attention when you were with them. Issues. Short staffed. On checkout, for example, only two staff, one of whom was on the phone … then the other could not get round an issue for a couple checking online, so had to be helped by the first. When a place is this swish, check in and out should be fast and slick. It wasn’t. Short staffed in the restaurant too: we’d booked a table but were ignored by the two staff who were covering the bar and the tables. A lot of tables and a long wait to be seated. Better training needed: at least greet and acknowledge the waiting guests. Restaurant food was ok. In the room: no access to the online hotel directory: reception didn’t really understand the problem and sent a spare remote up to us, then guessed maybe a software issue. No USB ports in the sockets, and none to loan (you could buy them apparently). (Tip: actually there there are two USB ports - on the back of the TV! They’re fiddly to reach but it can be done, and they charged a phone overnight).

I stayed with my family for 4 nights. Everything was great location, breakfast and clean rooms. However, I would like to point out the exceptional behaviour of the whole personnel with a special reference to the manager and Mrs Marianna Zampa. Thank you once again for your great help.

great staff, very friendly, multilingual! Very clean, I loved the breakfast, fresh fruit, tasty eggs, a lot of different bread. I loved as well the laundry room where I could clean my cloth. I warmly recommend the hotel Bento-Inn Munich. Best price, great rooms, very nice persons within the hotel staff, Recommendable for friends, families and business trips.