Hotels Near Reimex in Monterrey

The room was not complete clean they were stains in some of the surfaces and the lamps were not clean. The service at the restaurant is very poor as I waited at the hostess table around 10 min and no one came over so I felt it was very lack of service but the food overall is good. The facilities are okay but the SPA is still closed. I had a great experience as it closed to the areas I needed to be and the front desk was very helpful. The comfort of the bed and pillows are great! Excellent views of the cerro and the amenities in the room are just great smell so good.

Staff are very friendly, hospitable, and professional. Parking is available on site. (Entrance to parking garage is just past the attached Pizza Hut). Elevator is a little confusing but they generally have a doorman there to assist you. To access the room levels via the elevator, you need to use your room key before pressing the number of your floor. The Lobby is very nice and hosts a daily breakfast. Hot and cold foods are served. Food was very good. Rooms very clean and comfortable. Easy 5 minute walk to the Cintermex convention center and Fundidora park. An Oxxo convenience store is nearby for drinks and snacks. A few options nearby for food. Overall I was happy with this Hotel and would recommend to anyone attending Cintermex conventions.

Customer service is amazing. From desk, restaurant, lobby staff, maintenance and cleaning crew… everyone with the best attitude and so helpful. Thank you! We started only one night, but I’m sure we’ll be back as this is an amazing place to stay

It was a great discovery. Normally most of them are hosted in the holiday inn fusion or in Antarctica, but you have to know this new hotel. It is new, modern, with very cool and young decoration. The staff very friendly and amen. Ideal for when you go to concerts or Fundora. Under the hotel is the restaurant Anacua that is of sea and is another option to discover. The views are beautiful from the room and are very comfortable, practical and very nice. We will certainly return. The hotel is located on the side of the Monterrey Arena which is Madero street, but there is a pedestrian bridge. There is a street that is not very safe at simple sight but is completely illuminated at night, and there is also another new building that is almost changing the most modern area. One comment: Try to put more photos of the hotel on the internet because when looking for them, the patterns and photos of other Hilton hotels in the US have made us doubt for a moment to book online. The hotel is beautiful and I still think you need to know it more.

Although the hotel is at a good price and very well located, it doesn't worth it, the customer care is very poor and the wish to give feedback you realize because during MES AND MEDIO (verifiable) search for the named Erika Aregullin Gonzalez, General Manager by email, personally, by phone and never had the attention to answer, call or answer me. For the second year in a row I take toooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo The hotel is a very good service, and it is a good service for you to be close and we will be together and not give you a good service. We are very happy to find a good location. The truth is that I strongly recommend training your staff who have direct contact with your customers, and in particular your employee, Erika Aregullin Gonzalez, General Manager, to understand the importance of the Customer Experience. The hotels of the world I visited HOLITY INN MONTERREY VALLE IS FOR VERY THE WORST EXPERIMENT OF THE WORLD.

Comfortable and clean hotel. We got there without a reservation and luckily we found a room, the hotel filled up fast. It is located on a busy avenue, but the area is quiet and safe. Beds and space very good. The price includes a fairly decent simple breakfast to start the day.

I visited Safi Valle at Monterrey for business. The hotel was very clean, located in safety area. There were various amenities around it, such as Starbucks, OXXO CVS, Soriana supermarket, and a big shopping mall. I was a little disappointed at relying on ice buckets without a refrigerator, but it's not important.

I stayed here for 4 nights in January 2024. The hotel is new, very clean, well maintained, and (mostly) quiet. (I was in a room next to the elevator and for some reason on one night the elevator kept dinging its arrival...even if it wasn't arriving on my floor). I would definitely consider staying at this hotel again. My only challenge--and this is not the hotel's fault--was getting Uber pickups. The app autocorrects for pickup at the building behind the hotel which isn't a big deal but was annoying initially.

The hotel itself is very nice. Pretty, clean, and kept well. The rooms as well, Were great; simple yet clean, comfortable, with great views and comfy beds. Even the bathroom was pretty. When you check in, they give you these vouchers for you and whoever is staying with youfor breakfast. So, if you forget it, lose it or just simply don't have it, you can't eat. Breakfast was pretty decent though, a combination of a continental and Mexican breakfast. Plus, staff in the dinning room were very nice and helpful and that is always appreciated, especially early in the morning. Wish their front desk was the same. Their parking is a bit strange in my opinion since they don't have one on site and instead you have to park in a shopping centers garage. I tried to get help from one of their front desk personnel and the look of annoyance on this guys face just irked me, especially since I approached him as polite as possible. At one point, he laughed at us when we told him the instructions he was giving were not making sense. In the end, I assumed he felt us being annoyed and just took a deep breath and drew us a map but even while doing so, was condescending with his tone. Not the best experience. There is a shopping center next to the hotel with stores, restaurants and coffee shops but for the most part, you'll need a car to go elsewhere since there was nothing else nearby. Again, beautiful hotel but not the nicest front desk reception at any point in the day.

I couldn't sleep because of the noise of the building next to the hotel. It was noisy for about 4 days because of the noise until dawn. The building next door seems to be a restaurant, but the sound of the event event is too loud for the music, and it was not soundproof. ...