3-Star Hotels in Monterrey

We rested in this hotel with our family from 04/30 to 05/04/2023, my husband and I were in the same room, and my mother-in-law was the other, the rooms were almost identical, with a few exceptions, there was no refrigerator in the mother-in-law's room, and in ours there was no table with chairs, which I was in my mother-in-law's room. Let's start with the positives of the hotel, very large and comfortable beds, which could accommodate up to 4 people, the spaciousness of the room, the cleanliness of the rooms, the air conditioning works perfectly, there is food and drink delivery to the rooms, excellent location around the hotel there are many eateries, cafes and restaurants with a huge gastronomic variety, boutiques and shops with clothes, shoes, souvenirs, pharmacies, there are many currency exchange points nearby, a metro station. And now the cons: our rooms overlooked the hotel lobby, which is why the room was almost always semi-dark, which created a depressing state and we had to constantly be there with the lights on, there was no hair dryer in the rooms. Another inconvenient nuance was that only one electronic key (card) was given per room, but without this card you could not even take the elevator to your floor, because to ride the elevator you also had to put the key inside the elevator before choosing the floor , and without this, the elevator simply didn’t go anywhere, but even if you try to drive with another hotel guest using his card, you won’t be able to set several floors, the elevator will drop you off on the guest’s floor, so my husband and I had to go out everywhere together, since the second one is just could not get to the floor or to the room without this electronic key.

I had to stop so I could play catch up with work. As I arrived exhausted (long story) I really appreciated the fact that check in was a total breeze. The room situation was interesting the first room I go was not bad at all, but due to irrops, someone on the staff decided I had to switch rooms without telling anyone else on the staff. Result? I got upgraded to a nice junior suite with a view of Macroplaza. One thing to note - this property is an older one and probably could use an updating and renovation. There is a restaurant in the hotel that is not affiliated with it and a plethora of options nearby. The staff was lovely and gracious, and the value for money was good. Would I stay here again? Yes.

Located 5 minutes away from downtown Monterrey and right by a medical center, this hotel has a lot to offer. I was here for an eye exam and it was such a convenience staying right next to the center. Instead of going out for something to eat, I was able to Uber Eats the food to the hotel. Front desk is very accommodating and friendly. Room is clean. I would definitely stay again!

Customer service is amazing. From desk, restaurant, lobby staff, maintenance and cleaning crew… everyone with the best attitude and so helpful. Thank you! We started only one night, but I’m sure we’ll be back as this is an amazing place to stay

Although the property is in a good location and includes limited parking, the room was dirty; with a peculiar smell the a/c didn’t work properly and the mattress is severely outdated: The springs chimed at the minor movement, the bathroom was not properly cleaned, as in the bath curtain I found hair and dust. The hotel is lacks manteinance. If it were earlier and less tired, i’d had move to other hotel.

Went in for one night only attending a business talk in Monterrey. Rooms are available starting 15:00 so I had to wait / work since 10:00 at the lobby that had no A/C and roasting at 35ºC plus 70% humidity.. At the lobby most of the electric outlets are non functional so I requested an extension I could use to connect my hardware and the only one they had wasn’t working either. No options so had to walk 3 blocks to buy one out of my own pocket. The front desk staff does very little to help ar make things easier. All answers start with a “no”. Once room was available I couldn’t take of my shoes off and walk bare footed as the floor was dirty with some kind of gummy thing over it. Bedding was OK and also the A/C but towels were very worn-out. Was informed that lobby level cafeteria was 24 hour service. Not true, on Friday morning checking out at 05:00 it was not available. An extra detail, the pavement on the street curbside is being rebuilt and it’s messy and dangerous to walk and no warning or easy path enabled. Counter Will let my client and his travel agency know about this.

The Gamma Monterrey Ancira is a wonderful hotel. The staff is amazing and always ready to assist and best of all everyone seemed to speak English, even the bellman. The rooms are nicely appointed with everything you need for an enjoyable stay. The showers are strong and the water hot. I stayed on the 2nd floor and I could not believe how quiet the rooms are despite being in the middle of the historic district. The breakfast offers everything anyone could possibly want, it is delicious and best of all it is fairly priced. If you want an amazing luxury hotel with a wonderful location, free parking and well trained and helpful staff look now further. I look forward to staying at the Gamma Monterrey Ancira on my next trip to Monterrey.

Staff are very friendly, hospitable, and professional. Parking is available on site. (Entrance to parking garage is just past the attached Pizza Hut). Elevator is a little confusing but they generally have a doorman there to assist you. To access the room levels via the elevator, you need to use your room key before pressing the number of your floor. The Lobby is very nice and hosts a daily breakfast. Hot and cold foods are served. Food was very good. Rooms very clean and comfortable. Easy 5 minute walk to the Cintermex convention center and Fundidora park. An Oxxo convenience store is nearby for drinks and snacks. A few options nearby for food. Overall I was happy with this Hotel and would recommend to anyone attending Cintermex conventions.

I chose this hotel while processing my visa in Monterrey and found it very convenient due to its proximity to the mall, the embassy and downtown (and hospital if you had an emergency). Traffic could be bad going back to the hotel ONLY if your driver doesn't know the right way, which is to go straight instead of turning right at that junction (ave san jeronimo i think). 1 out of 5 ubers we rode turned right...and it was a loong wait indeed. Our room was clean and quiet, the beds soft, the internet fast and we had a safe and ref inside the room. The breakfast had good variety - and the omelette was superb. Patricia in the front desk was very helpful, and even provided help when I forgot something after I've already checked out. The area was very safe, and we walked freely even during the night. I didn't get a chance to go to the gym nor the pool. Overall a relaxing stay.

I arrived late from the airport and struggled through a restless night as the hotel is on a very busy thoroughfare. Trucks go by all night and the windows provide almost no insulation from the noise. Add to that internet kept dropping. My room was at the end of a very long hall so perhaps I was just too far from the router. The fan in the bathroom sounded like a passing train and went on automatically when you turned on the light so I ended up using the bathroom in the dark. In the morning I asked if I could change my room and was told to check availability later that day. When I returned early evening I was told that someone would bring a key up to my room and help me move. After over an hour I went back to reception desk. The woman searched rooms but the two she offered had similar locations; one room was actually worse since it was across the hall from whatever machinery controlled temperature in the hotel and it sounded like a power plant. After standing there for some time the manager came out and intervened. I was given a slight upgrade and a room that faced the side road. It was much quieter! Internet was a little better but not by a lot—very slow and tough to stream. I'd hoped to watch some evening sessions from the conference I was attending but no such luck. As to other aspects of the stay—breakfast buffet is pretty uninspired and pretty unappealing although the woman at the grill was great. Coffee was undrinkable unless you like dark water. The rooms (even the upgraded one) are very basic—bed, cable TV (CNN came through with a lot of interference in the upgraded room), towels, shampoo, body lotion, two bottles of water. No tissues. I had to ask for a hair dryer at the desk. No extras. On the plus side, the hotel is very clean!