Hotels Near Westgate Shopping Centre in Montego Bay

I Stayed with my family of 6 adults in this hotel for a weekend to connect flying from Montego Bay Airport. All the Staff was very welcoming from reception porter, restaurant and bar staff were all so accommodating and friendly . The hotel Location was awesome right across from beach with free access for Guest. The hotel provides beach towels. Please be aware you have to pay for a lounge chair on the beach. The hotel restaurant was excellent they had a great choice of Jamaica cuisine all inclusive is good value . There is a day time grill bar serving Pizza , hot dogs, fritters , chicken, and chips, There is ice cream , fruit snack available. A small but cosy pool area is available and a hot tub. The cocktails in the main bar well enjoyed where you can sit in or out and listen to my choice of reggae music playing all day. The evening has light entertainment also very good but if you don't want to venture out there lots of bars and clubs on the strip but I chose to stay in the hotel and enjoy the atmosphere with the DJ who had us dancing away the night. I would definitely come back and certainly recommend this friendly hotel.

The resort was very beautiful an private. Everyone was very nice an helpful. When I return I would like to stay at toby's again.

Another delightful stay. We book this hotel for our friends to enjoy and experience the beauty of this hotel

We have stayed nearly a week in the holiday inn resort montego bay in jamaica and we were very happy when we left. First of all, we has to say, the resort itself has a very very beautiful beach, calm ocean, what is good for kids, and the gardens/surroundings are nice as well. So we give it the 2 points. But that is almost all what is good about this place. Here is a list of things we did not like about our stay: - Before our arrival we emailed to the resort a few times (about 3 weeks before arrival date) because we had some questions about our stay, all our emails remained unresponded - upon arrival nobody welcome me as IHG diamond member - upon arrival i did not received my IHG welcome points, i had to asked 2, 3 times the following days - Upon check in we got a room, what was told to us, it would be a room upgrade. The room was horrible and we did not like the view. So we asked for another room (by phone). We were told, a bellman will come and pick our lagguage and bring us to another room. But the bellman did never appear, so we had after 12hrs. of flight, with 2 small kids, to carry our things by ourselves back to reception - after beeing in new room, we could not close the balcony door, it was broken, the maintenance we had to call twice until finally somebody came - there is a safe in room but no instruction, we had again to call some technician to explain this to us - there is a huge fridge in room, but no possibility of bringing drinks to room, only by purchase from store, what is non sense in an all inclusive resort - we got told upon check in, we can use vip club for eat and drink, when we arrived there, they told us, kids are not allowed in there, so we had to search another place to eat, nobody inform us about that policy, we were tired and just want to eat sth fast. by the way at this time we were only guest in that vip club, who would we bother then? - many times in restaurant the soft drink machine runs out of all soft drinks, so we has to drink from 1,5L plastic bottles and share them also with other guests. Assistant manager told us, it is because they ran out of Co2 so they are not able to run the soda machines. Surprisingly the soda machines worked few steps away from the restaurant, at barefoot (pool bar). - For drinks everywhere (also at lunch and dinner) they use old looking plastic cups. The plastic cups they wash so quickly, they still smell from other customers, awful. Not hygienic. - staff who deal with food in restaurant or at the bars are not wearing any gloves, they touch dishes or sometimes also food directly with bare hands, very unhygenic!!! (see picture) - some food you see every day, it looks like from 3 days ago and just heated up. It is like „for the guests just the rests“ theme - there are all day and evening some plates from other guest with remaining food in the hallway, very unhygenic and looking not very tasty (see pictures) - all corridors are also full of sacks with used blankets, feels

Very cool staying experience, and Ctrip is indeed much cheaper than booking in high-end hotels. Every time a five-star hotel for vacation abroad is booked by Ctrip. This hotel is a very high-end resort all-inclusive hotel. You can check in at the reception hall of the hotel before leaving the airport and then there will be a special car pick-up ($33 per person, including pick-up and drop-off) This all-inclusive hotel has a total of seven restaurants with different styles, covering French cuisine, Italian cuisine, Jamaican cuisine, and Asian cuisine in various styles. Although the business hours are different, it is basically possible to eat 24 hours a day. The service in each restaurant is very good. The meals are all formal and high-grade meals, with very high-quality ingredients. Asian restaurants are very popular, probably because they are far away, haha, you need to wait in line. The beach and sea view of the hotel are almost perfect, and the supporting facilities are mature: swimming pool, gymnasium and bar counter everywhere. Small snacks, barbecues and cocktails are provided at all times. During the day, there are yoga instructors and fitness instructors to take you for leisure and fitness. In the evening, there are singers singing for you by the terrace restaurant. After the meal, there is a beach party with the same theme every day. Champagne and desserts are always available in the lobby. In addition to the free daily leisure hotel schedule accidents, you can also order various one-day tours in Jamaica at the hotel. It is recommended that the yacht goes out to sea for $99 per person, but it is extremely satisfying. Breakfast is recommended on the east side of the hotel (it is recommended to get a map after you arrive, this hotel is really super big) buffet Western breakfast here you can imagine. In short, if you can think of any needs, just talk to the hotel, they will meet you. The three of us booked a double bed room at 5800 Ctrip last night for reference. (Not sea view)

We thoroughly enjoyed our stay 3/22-3/25 My family and I felt so safe.. The Covid protocol was top notch everything was very clean starting with the cleaning of our shoes and luggage upon arrival.. We were greeted daily with smiles and warm hearts.. The cabana we rented by the ocean was so nice you just can’t beat the view.. My apologies but I can’t remember the young mans name who so kindly brought my daughter a plate of sweet treats he was so kind and attentive.. Jeanelle was so sweet I think she works with activities we talked to her everyday she is such a sweetheart she asked us how our day was going everyday and always let us know what was going on.. She was awesome!! Last but not least the Chef... his name is Calvin he was the highlight of our trip!! He was so kind to come out and talk to us.. I asked about making the festival bread our waiter sent him right to the table.. He was so kind to write the recipe down and make sure we were enjoying our food and also he brought out some fruit for us to try.. My mom completely adored him.. We LOVE CALVIN !! My daughters favorite was the sweet lady who braided her hair that was one of her favorite parts of the trip.. Suggestion the salon should put the ladies who braid in the window so when guests walk by they can see how awesome they are with hair.. I guarantee it would generate more business.. We can’t wait to visit the Hilton again soon... Blessings from Kentucky and Indiana