The Coli Hotel, Fuzhou

The Coli Hotel, Fuzhou Reviews

The Coli Hotel, Fuzhou

No.1-1 Gaoxin Avenue, Minhou, ChinaView Hotel Details
The Coli Hotel, Fuzhou
The Coli Hotel, FuzhouThe Coli Hotel, FuzhouThe Coli Hotel, Fuzhou
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The Coli Hotel, Fuzhou Guest Reviews

4.8/5
Excellent
1231 review
Verified reviews
Location4.9
Amenities4.8
Service4.8
Cleanliness4.9
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All Reviews(1231)
Positive reviews(1211)
Reviews with photos/video(326)
Friendly front desk staff(161)
Classy environment(156)
Delicious breakfast(62)
Fantastic river view(30)
Perfect for business trips(24)
Luxurious(10)
Great swimming pool(9)
Negative reviews(20)
Anonymous User
Deluxe River-view Twin Room
Stayed in Jun 2024
Family
1 review
4.8/5
Amazing
Posted on Jun 20, 2024
Check-in was quick and easy, the room was clean, and the river view was beautiful~ The breakfast and seating were great, the Chinese restaurant had delicious food, great value for money, and the service staff were very nice. It's worth staying here again!
Original TextTranslated by Google
Response from Property: Dear guest, hello. Thank you for staying at The COLI Hotel Fuzhou. We are glad to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Yewuzhijing
Deluxe Queen Room
Stayed in Jun 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Jun 14, 2024
This is the most cost-effective hotel I have ever been on a business trip. The gym has a good exercise environment, complete equipment, a good swimming pool, a rich breakfast, convenient travel, and many supporting restaurants around.
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6/7
Response from Property: Dear guest, hello. Thank you for staying at The COLI Hotel Fuzhou. We are glad to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Anonymous User
Deluxe Queen Room
Stayed in Jun 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Jun 10, 2024
The room is very clean! Better than Hilton, rare! A very satisfying morning trip. The room is very sanitary. The towels are very good. The hotel breakfast is also very satisfying and very rich.
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Guest User
Deluxe River-view Queen Room
Stayed in May 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on May 19, 2024
It is a fairly new hotel. I highly recommend the river view room. Emily at the front desk was very considerate. Two suggestions: 1. There are handprints of different sizes on the French windows. It is recommended to clean them up when cleaning the room after check-out. 2. The Bluetooth speaker can be equipped with operating instructions, especially how to turn on the hidden Bluetooth name. At first, after a connection, the next room started to ring.
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Guest User
Deluxe River-view Queen Room
Stayed in May 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 18, 2024
If you come to Fuzhou to watch a concert, this hotel is very cost-effective! Take a taxi directly to the elevated road from the stadium, and the attractions are not far away! The takeaways around are much better than those at the attractions! The room type was upgraded for free, and the view on the top floor is very vast! The temperature in the hotel is suitable! The shower area is very large!
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dreamcatcher666
Deluxe 2-bed Room
Stayed in May 2024
Friends
7 review
5.0/5
Outstanding
Posted on May 22, 2024
The view from the room is very good, it is on the river side, it is really beautiful. David at the front desk provided excellent service, he carefully understood my needs and helped me upgrade to a river view room. During my stay, David's response speed was also very fast, he is really a great brother. The hotel lobby looks very grand, the room is also very clean, and the bedding is very comfortable to sleep on!
Original TextTranslated by Google
Response from Property: Dear guest, hello. Thank you for staying at The COLI Hotel Fuzhou. We are glad to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Jing
Deluxe River-view Queen Room
Stayed in May 2024
Family
7 review
5.0/5
Outstanding
Posted on May 15, 2024
The high-rise view is great🥰The bedding and bed are super comfortable, and the toilet is very clean and the cleaning is in place. Our family decided to stay again next time we return to Fuzhou.
Original TextTranslated by Google
Response from Property: Dear guest, hello. Thank you for staying at The COLI Hotel Fuzhou. We are glad to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! I wish you a happy life.
Boernizhousimajiong
Deluxe 2-bed Room
Stayed in May 2024
Family
7 review
5.0/5
Outstanding
Posted on Jun 17, 2024
Facilities: Excellent Hygiene: Excellent Environment: Excellent Service: Excellent I always stay here when I visit my kids. Parking is convenient. The key is good environment and good location! There are bus and subway stations around, and you can walk or ride a bike to get there quickly. The breakfast is rich, and the seafood hot pot for dinner is varied and fresh.
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Guest User
Deluxe 2-bed Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 4, 2024
The room is very clean, the facilities are modern, the elevator uses a card swipe button, which is relatively safe, and there will be a robot to deliver the takeaway. The children like the cakes and snacks on the first floor very much. I personally recommend it. The customer service Huang Jian has a good service attitude.
Original TextTranslated by Google
Response from Property: Dear guest, hello. Thank you for staying at The COLI Hotel Fuzhou. We are glad to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! I wish you a happy life!
Guest User
Deluxe River-view Twin Room
Stayed in May 2024
Family
14 review
5.0/5
Outstanding
Posted on May 5, 2024
Facilities: Very good👍👍👍The only thing missing is a smart toilet. In addition, if there is a balcony, the river view room will be more comfortable to live in. Sanitation: Clean and tidy👍#, Environment: Very good, very satisfied👍👍👍 Service: Very satisfied
Original TextTranslated by Google
Response from Property: Dear guest, hello. Thank you for staying at The COLI Hotel Fuzhou. We are glad to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! I wish you a happy life!
Guest User
Deluxe River-view Queen Room
Stayed in May 2024
Family
2 review
2.2/5
Posted on May 3, 2024
The location is indeed remote. The front desk service is OK. The lady who cooked noodles during breakfast was very nice and considerate. However, as for the facilities and hygiene, I won't say much. Here are the pictures and you can judge for yourself.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review of our hotel. We are very sorry that you encountered these problems during your stay. We reflect deeply and will take measures to improve our services and facilities. Regarding the hygiene issues you mentioned, we will strengthen staff training, improve hygiene quality, and ensure that every guest can receive quality service.
Sangexiaoshami
Deluxe River-view Queen Room
Stayed in Apr 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Apr 30, 2024
The room has a beautiful view, complete facilities and equipment, a rich breakfast, and the service attitude of Flynn, the front desk guy, is also very good. The overall cost-effectiveness of the whole hotel is very high, and I will stay here next time
Original TextTranslated by Google
Response from Property: Dear guest, hello. Thank you for staying at The COLI Hotel Fuzhou. We are glad to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! I wish you a happy life!
masquerade_shirley
Deluxe Queen Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 29, 2024
The river view is nice, the stay is comfortable, the gym equipment can basically meet the needs, and the service attitude is also very good. Hotel manager Huang also patiently listened to the customer's suggestions during the return visit. Highly recommended
Original TextTranslated by Google
Response from Property: Dear guest, hello. Thank you for staying at The COLI Hotel Fuzhou. We are glad to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! I wish you a happy life!
Guest User
Deluxe Queen Room
Stayed in Apr 2024
Business travelers
2 review
3.0/5
Posted on Apr 18, 2024
Frankly speaking, I had planted grass on Xiaohongshu before to change the hotel, and the experience has been worse and worse recently. The hotel towels are dirty, and one morning I didn’t have time because I had to go to a meeting, so I asked for a packed breakfast, and my request was very simple, just two fried eggs with some fruit. There was nothing else. After the waiter brought the takeaway box, he put some fruit slices for me, and then asked the manager and said that fried eggs are hot food and cannot be taken. Because I have packed breakfast in this hotel before, and there was no problem when I was not in time, and I often pack breakfast in other five-star hotels, and I have never encountered this problem. I also patiently explained to the waiter that I just didn’t have time to eat two fried eggs, please let me take them away quickly, and the answer was impossible. I asked why it was a food safety issue, and I said that I could sign a disclaimer that they were not responsible for takeout food (most hotels have it); the answer was impossible. Later, I said that I was in a hurry and actually ate two eggs every morning. I was told that you can bring tea eggs and boiled eggs, but you can’t bring fried eggs! I got angry all of a sudden and asked why? It was said that because fried eggs are hot food, I said that tea eggs and boiled eggs are also! The answer was that it was different. We have a rule that we can only bring cold dishes and whole fruits to take away. I said that you also brought me cut fruits (because there was no whole fruit on that day). The answer was that I had already given you some leniency. You must not bring fried eggs. I was so angry that I laughed. I asked you to show me the rules. I said I couldn't show you. I was stuck there. I said I would complain to your hotel. The answer was yes. I felt targeted and pushed during the whole process. After I complained, the guest service manager called to understand the situation and said that he could give me afternoon tea compensation. I didn't need compensation, I just needed an explanation. No one in the whole hotel could give it to me. Can you change the management company or team? Don't ruin the hardware of this hotel. ** General Manager.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review of our hotel. We are very sorry that you encountered these problems during your stay. We reflect deeply and will take measures to improve our services and facilities. Regarding the service issues you mentioned, we will strengthen staff training, improve service quality, and ensure that every guest can receive high-quality service.
Guest User
Deluxe River-view Queen Room
Stayed in Mar 2024
Friends
3 review
4.5/5
Great
Posted on Apr 2, 2024
Everything is good. The service and hygiene are very good. The only problem is that the air conditioner cannot be turned on by itself. The temperature is the same for all. This is not good. Although a fan was sent, I still didn't sleep well. . .
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at The COLI Hotel Fuzhou. We are very grateful that you shared your dissatisfaction with us. We sincerely apologize for the poor experience you had during your stay. We have reported this matter to the relevant department and have made positive rectifications to ensure that we provide quality service to every guest in the future. Thank you again for your valuable comments and we sincerely look forward to seeing you, your friends and family again to experience The COLI Hotel Fuzhou's hospitality together. Thank you! The COLI Hotel Fuzhou