Guest User
February 5, 2023
I have booked a trip on Ctrip many times, and this is the first time I have had my room grade downgraded.
I booked three rooms. When I arrived at 6pm, two of the rooms had not been cleaned yet. The rooms that had been cleaned had a fishy smell. After contacting the landlord, I moved the room with the fishy smell to another building. I didn't find out until I got in that the room was moved. The room in the room was the room type I booked. The previous room was completely different from the picture when booking on Ctrip. It was not the same room type at all. The next day I insisted that the landlord change all three rooms to the room type I had reserved. It was very frustrating to encounter this kind of thing during the Spring Festival holiday.
There are restaurants in the resort, but they are not open. It takes more than an hour to drive to the Starlight Night Market. Considering the accommodation conditions inside, it is not recommended.
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