Big Cypress Lodge

The entire experience was amazing. This is such a great hotel. There’s a wonderful smell from their diffusers throughout the walking areas, the room was large, clean, and comfortable! We had a great time.

The in-room jacuzzi was amazing. It was amazing how it was able to fit two people comfortably. The fact that the hotel was right above the store just added to the atmosphere. I mean this as a compliment when I say it - This was Hillbilly Heaven and even more than I could have asked for.

Wonderful amenities. Its an outdoorsmans Disney World. Everything in one place. Shopping, entertainment, and dinning. Highly recommend.

We did not leave the property. We brought our children and stayed one night in the Fly Fishing Lodge. We enjoyed the space in the room and loved the deck area for just hanging out, though it was very dimly lit and difficult to see to play a game or anything out there. Our only complaint is the lack of food options available after 7 pm a Sunday evening. We finally were able to order room service and it worked out fine, but it took a bit to navigate the process and get the food ordered. Overall, I recommend staying here. It is quite a fun experience for kids!

Fabulous hotel especially for outdoor enthusiasts. Imagine luxury in the room while staying at Bass Pro Shop.

The lodge is an awesome place to stay! From the shower to jets in the tub! Oh and that balcony tops it off! The massive beams thru out are eye catching! Only thing we had an issue with is one of the sinks in bathroom was slow draining. Not a game changer!

This was by far the worst experience I have ever had while traveling. It was so bad, my family and I packed up and left in the middle of the night. I will start with the 4:00 PM check in time, that is ridiculously late in the day to check into a hotel. We tried to check in at 2:00 and they told us our room is almost ready and they will call us when it is ready, we never got a call. We waited until 4:00 PM, check in desk was very professional. The facility was clean and beautiful. We loved the atmosphere and the room was very clean. However, we booked that room because of the 24 hour gym access, which the check in desk confirmed it was 24 hours. However, when we tried to enter the gym around 3:00 AM, it would not allow us access, we tried three different room keys. Room service was an absolute joke. I tried to order two pizzas and they told me I would need to go to the restaurant downstairs and get it myself. That is fine, I had no problem doing that. However, once I ordered, we waited for over an hour. I went back and looked into the kitchen and most everyone was standing around on their cell phones. I asked for the manager and told her they refused us room service and we have been waiting for two pizzas for over an hour. She did apologize and offered us free breakfast for the next day. The cable reception in our room was terrible so we were not even able to watch television at all. I have to say each person we dealt with was great. They were just severely understaffed.

Very fun decor and location. Waited 1.5 hours for our food order. All restaurants closed at 7pm and only 1 poor girl on duty for bar food and room service during spring break! Tried to talk to manager at check out. They seemed to have plenty of time to shoot the breeze with 2 employees, but never came out of his/her office to talk to me. Had to leave to make my appointment.