Collins House Apartments by CLLIX Reviews

Response from Property: Dear Valued Guest,Thank you for your positive feedback and for choosing to stay with us at Collins House by CLLIX. We are delighted to hear that you found our location convenient, our staff friendly, and the apartment spacious and comfortable for your family.We appreciate your suggestion regarding more regular housekeeping services for longer stays. Your feedback is valuable to us, and we will certainly take it into consideration to enhance the experience for our future guests.Thank you again for your kind words, and we hope to welcome you back for another wonderful stay.Kind Regards, Kylee LowdenGeneral Manager

Response from Property: Dear Sariel,Thank you for your fantastic 5/5 rating! We're thrilled to hear that you enjoyed the spacious apartment and found our concierge service helpful. It's great to know that the location in the heart of the city was perfect for your stay. We hope to welcome you back again soon!Kind Regards, Kylee LowdenGeneral Manager

Response from Property: Hi Monem Saeed, We would like to express our heartfelt gratitude for taking the time to share your positive feedback about your recent stay at Collins House Apartment. We are delighted to hear that you found our apartment clean and enjoyed its central location.Our team takes great pride in providing exceptional service, and your kind words regarding the politeness of our reception staff mean a lot to us. We are thrilled to know that you had such a positive experience.We look forward to the opportunity to host you again in the future, and we are committed to ensuring that your next visit is as enjoyable as your recent one.Thank you once more for choosing Collins House Apartment, and we can't wait to welcome you back.Kind Regards,Kylee LowdenGeneral Manager

Response from Property: Hi Pei yi,Thank you for sharing your positive feedback about your stay in the 2-bedroom apartment. We're pleased to hear that you found the apartment spacious and well-equipped, especially with the kitchen amenities for cooking. It's great that you had a positive experience with the staff's services as well.If you have any further comments, suggestions, or if there's anything else you'd like to share, please feel free to let us know. We value your input and hope to continue providing you with spacious, well-equipped accommodations and excellent service during your future visits. Thank you for choosing us as your accommodation. Kind Regards, Kylee Lowden General Manager

Response from Property: Hi, I'm delighted to hear that your stay with us contributed to a wonderful Christmas experience! Providing a pleasant and enjoyable stay during the holiday season is something we aim for, and I'm thrilled that our staff's friendliness and helpfulness, as well as our central location and convenient amenities, added to your enjoyment.Your feedback is appreciated, and I'll make sure to share your kind words with our team. Knowing that our guests had such a positive experience encourages us to continue delivering exceptional service.If there's anything more we can do to make your future stays even better or if you have any preferences you'd like us to consider, please don't hesitate to reach out. We're grateful for your patronage and hope to welcome you back for many more memorable stays!Kind Regards,Kylee LowdenGeneral Manager

Response from Property: Hi, Thank you for taking your valuable time to rate us excellent and post your review. We are glad to know that you enjoyed our service. It was our pleasure to be of service and to ensure that you had nothing less than a grand experience with us. We look forward to welcoming you back.Kind Regards,Gavin HockingGeneral Manager

Response from Property: Hi Bing, Thank you for your feedback! We're delighted to hear that you found our staff friendly and helpful, enjoyed the great views from your room, and appreciated our convenient location. We strive to provide exceptional service and a comfortable stay for all our guests. We look forward to welcoming you back in the future!Kind Regards, Kylee LowdenGeneral Manager

Response from Property: Hi Karen Lee, Thank you for your feedback! We're pleased to hear that you found our apartment hotel to be decent with easy access to public transportation and good, stable Wi-Fi connections. We appreciate your kind words about our staff.We apologize for the inconvenience regarding the gym facilities being on maintenance during your stay. We understand that access to such amenities can enhance your experience, and we'll strive to ensure they are available for your next visit.We look forward to hosting you again in the future. If you have any specific requests or if there's anything we can do to make your next stay even better, please feel free to let us know. Thank you for choosing our establishment, and we appreciate your understanding.Kind Regards,Kylee LowdenGeneral Manager

Response from Property: Dear Lin Liu,Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed your stay and appreciated our location.We hope to welcome you back soon for another great experience!Kind Regards, Kylee LowdenGeneral Manager

Response from Property: Hi Guest,We're glad to hear that you had a comfortable stay! If you have any further comments or if there's anything else you'd like to share, please feel free to let us know. We value your input and hope to continue providing you with comfortable experiences during your future visits. Thank you for choosing us as your accommodation.Kind Regards, Kylee Lowden General Manager

Response from Property: Hi Tarry,Thank you for your wonderful review! We're delighted to hear that you found our surroundings, amenities, cleanliness, and service to be perfect. We look forward to welcoming you back for another very nice stay!Kind Regards, Kylee LowdenGeneral Manager

Response from Property: Dear Valued Guest,Thank you for sharing your feedback with us and for your kind words about our location, service, and facilities. We’re glad to hear that our apartment was convenient for your needs.I’m truly sorry to learn about your child's illness during your stay. Guest health and safety are our top priorities, and we take sanitation concerns seriously. We will ensure that our cleaning protocols are thoroughly reviewed.I’m pleased that we could accommodate your request for a late check-out, and I hope your child is feeling better now. Thank you once again for your valuable feedback, and we look forward to welcoming you back for a more enjoyable experience in the future.Kind Regards, Kylee LowdenGeneral Manager

Response from Property: Dear Xiaotuandui,Thank you for your 5-star rating! We’re thrilled to hear that you enjoyed our convenient location, with easy access to the tram and shopping, as well as the complete facilities. We're glad you found it to be a great choice for your stay, and we look forward to welcoming you back again!Kind Regards, Kylee LowdenGeneral Manager