Avani Melbourne Central Residences

Beautiful apartment, clean and spacious with superb view of the city. The apartment has complete facilities for long period stay. Located at the heart of the city with a lot of cafes and restaurants as well as malls to choose from. Had a wonderful experience. The staffs at the counter were also very helpful.

The best location, quietly tucked away from the trams but still close to the trams. Will definitely stay here again.

Location is great very close to the shopping centre nearby. My experience is a bit unpleasant. Pros: Location is great, shopping centre is just few minutes walk. - Young new staffs are friendly with impressive smiles, which overcomes my unpleasant check-in experience . Cons: - Hygiene: Inside the flat is clean, however the ventilation fan in toilet/bathroom does not work. - Rubbish on the 1st floor's roof (refer attach image) which just outside the bedroom windows including shoe, pants etc. - The major drawback is Check-in on the first day. Booked two nights and prepaid via Trip.com a day before, requested for "high floor" subjected to availability. On the day of arrival just before 12pm, I was intend to drop the luggage then return later for check-in. But the Indian senior staff lady said that the room is ready which assigned on 2/F, on Saturday their booking is usually full so it is the only room available (Which is understandable), as I prepaid online in advance I had no choice but to accept it (but quite discouraging to prepaid on Trip.com anymore because the booking cannot be cancelled); Then after I handed my credit card to this Indian lady at counter (looks like a senior staff) I was informed that they'll charge an "early check-in fee" of AUD30 (despite I keep reiterating that I can come back in the afternoon), she convinced me to join the Avani membership so she can waive the fee for me in favor. Was advised if I want a room on high floors, with better view, book on the Avani app instead.

The staff were very helpful and friendly. We loved the rooms and the view was superb. We spent hours in the pool, which was a really lovely space. We walked everywhere- to the train, the Museum, shopping, restaurants- everything we needed was close. Fantastic stay.

Checked in around 6, staff was amazing, room is nice and clean. Prefect location!

To be honesty the cleanliness at the facility was not up to standard. However the staff did their best to rectify the situation.