Discover South Wharf, an ideal location to meet, dine, shop and stay. Novotel Melbourne South Wharf stands proudly in one of Melbourne's oldest locations, the historic South Wharf promenade. In contrast to the maritime docks and cargo sheds, is the contemporary architecture of Melbourne's newest buildings and attractions. The hotel is complemented with direct access to the Melbourne Convention & Exhibition Centre (MCEC), the Southern Hemisphere's largest meeting space.
GGuest User2023.03.19
This is a really good quality hotel in a nice part of Melbourne. We are Accor Plus members but this night was booked using Emirates points. Accor still gave us a a top floor room with a stunning view and the usual free drink vouchers, which I didn't expect since I didn't book with them. The room was clean with the aforementioned good view and had every thing you need for a short stay. Improvements would be a coffee machine instead of simply a kettle, and a better Chromecast as the one we had just wouldn't work. These are minor issues though. Lifts were very slow, as only one seemed to be operating. Breakfast was efficient and tasty, although the included coffee could be improved and the extra charge coffee was too cold to be enjoyable. All in all an excellent hotel to stay at if you need to stay in the South Wharf end of Melbourne, and we will certainly stay again.
Located in Melbourne (Melbourne Central Business District), Dorsett Melbourne is within a 10-minute walk of Collins Street and Queen Victoria Market. This hotel is 0.9 mi (1.4 km) from Melbourne Central and 0.9 mi (1.4 km) from Bourke Street Mall.
Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a sauna. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
For dinner or brunch, stop by Port Bistro, a restaurant that specializes in local cuisine. You can also grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a computer station, express check-in, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events.
Make yourself at home in one of the 316 individually furnished guestrooms, featuring espresso makers and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2024.08.03
Choosing Dorsett for my first journey to Australia. Price is rather okay since it is winter. Dorsett located in the city center,which is about a 10-minute walk from Southern Cross Bus Station. There is a model car placing right beside the front door. Front desk receptionists are friendly and it took only couple of minutes to check in. 200 Australian dollar is required as deposit,either by credit card or cash. The room is about 30 square meters,which is big enough for two person. Facilities are fine,but neither disposable items (toothbrush,slipper)nor drinking water were provided. City view could be seen from the window. Swimming pool is at the 7th floor. Housekeeping service of 10 Australian dollar is included in the room price and is refundable for those who do not need it. Food delivery is available but could only be place at the lobby. Remember to take your room key at night in case the front door is locked after certain period. Checking out is also fast and luggage storage service is provided. Overall,living in Dorsett is a good experience.
Best Western Queen Victoria Market Hotel is a brand new 4-star hotel comprising of four levels with various room types including accessible rooms. Located only five minutes walk to the Queen Victoria Markets with plenty of food choices and a variety of stores.
Enjoy the QVM Summer Night Markets every Wednesday night from the 23rd November to 15th March (excluding 21st 28th December).
Close by is the Melbourne Museum, The Royal Melbourne Hospital, The Princess Theatre, Docklands and Flemington racetrack. The hotel is within easy access to bus and tram services around the city centre.
GGuest User2023.06.29
Stayed here on the 3 & 4th June..New hotel,so was as expected,clean fresh and well maintained..Room was quite small,but bed was very comfortable ( 2 king singles pushed together),bathroom was a good size with big shower,that had a hand held head,as well as rain head.No wardtobe,but had a rail which had around 6 clothes hangers.. Connie who was at the front desk was amazimg,very helpful and nothing was to much trouble.Very easy.and seamless check-in.. Location of the hotel was great,a stones throw to the Vic Market ,and restaurants. We will be back in the future,and do recommend this hotel... 2 thumbs up...👍👍
Excellent
89 review
4.5/5
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NZD 128
per night
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With a stay at Melbourne city backpackers, you'll be centrally located in Melbourne, just a 5-minute walk from Collins Street and 10 minutes by foot from Marvel Stadium. This hostel is 0.6 mi (1 km) from Melbourne Central and 0.6 mi (1 km) from Queen Victoria Market.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.
Featured amenities include a computer station, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 27 air-conditioned guestrooms. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.
GGuest User2023.03.29
I had a great experience at MCB! This hostel is greatly located- a 3 minute walk from the sky bus station (which is exactly what you want coming from a flight!) and in the CBD. When I arrived I was really tired and wanted a nap straight away. My room wasn't ready as I was earlier than the check in time but the receptionist made sure to notify me as soon as the room was ready which I really appreciated. The staff were very friendly and welcoming. They offer free breakfast 07:00-11:00 I believe? I appreciated this every day. My room was clean and so were the facilities. I would definitely stay here again and recommend it!
With a stay at Essence Hotel Carlton in Melbourne (Carlton), you'll be within a 5-minute walk of Melbourne City Baths and Lygon Street. This hotel is 0.3 mi (0.4 km) from University of Melbourne and 0.5 mi (0.8 km) from RMIT University.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless Internet access and a communal living room.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Make yourself at home in our air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
GGuest User2021.12.20
The staff were not following COVID protocols. None wore masks. Day manager actually spoke to us with mask on chin and AROUND the safety barrier. One pen used for everything by everyone. Night manager & staff as well as other guests were all maskless. We were not asked to show proof of our vaccination status. Inspired ZERO confidence that they were actually sanitising anything. My partner also felt unsafe as there were a lot of people loitering around the building. The room was clean and tidy. Located excellently for the event we were attending. Hot water worked, loved the choice of flooring. That was all. The room offered only one single bar of soap. No shower gel, shampoo or any extra toiletries as is expected from even the most basic accomodation you can stay in anywhere else. I have stayed in youth hostels in the outback and even they offered more than a tiny bar of soap. There was no indications of any extra services offered or being available. There were no extra pillows or blankets available in the room. One very flat pillow per person and a thin doona only. The pillows were so low that I could not sleep on it and when I asked for another pillow from the night manager I was met with rudeness. He finally gave me an old, dirty pillow with no pillow case (see photos). When I asked for a pillow case he acted like I was being ridiculous. We slept badly as the bed was very hard. Actually went home and slept as we were so tired from the uncomfortable bed. Upon checkout we got stuck in the lift as the door to the G floor would not open. We finally called for help using the phone but even though the front desk manager answered and said he would be with us immediately he was not. We finally left by going back to our floor and using the fire escape to exit via the basement parking. He then told us he couldn’t hear what we were saying on the phone so basically ignored us, and then gave some rubbish excuse about the one elevator being an old one that was not for guests. Basically if we had not exited the way we did we would have been stuck in the elevator for hours being ignored. There was no signage indicating anywhere that one of the two lifts was not for guests, and if the lift was not for guests you would think it would be clearly marked so.
With a stay at Arrow on Swanston, you'll be centrally located in Melbourne, within a 10-minute walk of Lygon Street and Queen Victoria Market. This aparthotel is 0.9 mi (1.4 km) from St. Vincent's Hospital and 0.9 mi (1.4 km) from Royal Exhibition Building.
Enjoy a range of recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this aparthotel include complimentary wireless Internet access, concierge services, and a hair salon.
Grab lunch at Cafe Crema, a restaurant that specializes in local cuisine. You can also grab snacks at the coffee shop/cafe.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Melbourne? This aparthotel has facilities measuring 9688 square feet (900 square meters), including a conference center. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 200 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. 40-inch LCD televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
GGuest User2024.07.27
Nice location. Easy access to any attractions in town. All within walking distance.
Friendly staffs and good environment.
Second time staying here after 2019. Still as good as before. Recommended if your are on a budget trip. Worth the price.
With a stay at Mercure Welcome Melbourne, you'll be centrally located in Melbourne, steps from Bourke Street Mall, the Emporium, Melbourne Central and close to theatres, attractions and nightlife. This hotel is 0.7 mi (1.2 km) from Queen Victoria Market and 0.9 mi (1.4 km) from SEA LIFE Melbourne. Enjoy local cuisine at The Louden Kitchen Grill or dine at a variety of restaurants and cafes on our doorstep. To-go breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee. Featured amenities include concierge services, express check-out, lobby seating space with USB/USBC charging ports and complimentary newspapers in the lobby. All of the guestrooms feature 46-inch TVs with FOXTEL Business, mini-refrigerators, and conveniences such as USB/USBC charging ports and tea/coffee facilities. Complimentary wireless Internet access keeps you connected throughout rooms and all public areas of the hotel. Bathrooms have showers, hair dryers and complimentary amenities.
MMichelle2024.09.25
Convenient location but if you are a light sleeper like me, the pipes and other mechanical sounds are noisy enough to keep me awake… no vanity bench space in bathrooms so keep that in mind. They did change my room to a more quiet room upon request but part way through my stay it ended up being alittle noisy from the mechanical sounds too.
With a stay at Space Hotel - Hostel, you'll be centrally located in Melbourne, just a 5-minute walk from Melbourne Central and 9 minutes by foot from Queen Victoria Market. This hostel is 0.6 mi (0.9 km) from Collins Street and 1.8 mi (3 km) from Melbourne Cricket Ground.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. This hostel also features complimentary wireless Internet access, barbecue grills, and a vending machine.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.
Make yourself at home in one of the 129 guestrooms.
GGuest User2023.02.27
Space is the first hostel of my trip and it’s set the bar pretty high! Staff are lovely, everywhere was always super clean, beds are comfy, towels are provided and you can even grab a fresh one every day if you wish. Location is great, would recommend the Queen Victoria Market for something to do and “pizza pizza pizza” was lush. There’s nothing “on” as such at the hostel but this didn’t bother us. The only thing that would be good is some extra fridges as they were packed full every day and it was hard to put your own food in anywhere. Would definitely come back.
Stamford Plaza Melbourne is centrally located in Melbourne, a 5-minute walk from Regent Theatre and 6 minutes by foot from Princess Theatre. This luxury hotel is 0.4 mi (0.6 km) from Bourke Street Mall and 0.5 mi (0.8 km) from Melbourne Central.
Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Enjoy Fusion cuisine at Harrys Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Stay in one of 308 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2022.07.06
My husband and have stayed at The Stamford Plaza times many times over the years and have always loved it, but this was the first time bringing the kids, as we wanted to treat them to a special night out in the school holidays. PROS - The pool and spa were the highlight of our trip. After reading some previous reviews about the water being too cold we were a little concerned, but they were both absolutely wonderful. The pool area was clean and the pool was lovely and warm. The spa was perfect and HOT - just the way we love it. My children LOVED the glass elevator, this was a real thrill for them and they are already asking when we can go back to go in it again. We did meet some lovely staff during our stay, and check in and check out was fast and easy. The room was nice and clean. There is absolutely no view of the city lights (we were looking out onto a wall) but this is just due to the location and can't be helped. The central location is fantastic. CONS - No valet - I'm sure this was a service that used to be offered in the past? Our bags took nearly 2 hours to be delivered to our room, and this was time wasted that we were planning on heading out to explore the city. They only arrived after several follow up calls asking how much longer they would be. We only had 2 towels (and no robes) in our bathroom, even though our booking was for a family of 4. When our bags arrived, we asked the gentleman to please provide 2 more towels for the kids but they never came. We ended up needing to take 2 extra towels from the pool area back to our room. Our 'Indulgence Package' included a bottle of wine which we were told would be brought up to the room. This also never came and I needed to ask for it upon checking out. The real let down though was the buffer breakfast, which was included in our package. We have stayed at many 4 and 5 star hotels and this was possibly the worst breakfast we have come across - I wouldn't even rate it a 2. The coffee machine was broken, and there was no service asking if we would like a fresh tea or coffee. My son had the pancakes (pre-made sitting out with the bread) and he said they tasted stale and crumbled in his mouth. The hot food (eggs, bacon, tomato, hash brown) were all stone COLD - not even luke warm. I considered asking if they could pop my plate into the microwave to heat them up but lost my appetite wondering how long it had been just sitting out there. And the fresh fruit was dry and looked like it had been sitting out a long time. I wish we hadn't taken take package with breakfast included, as we could have had a hot breakfast for much less $$ from the McDonalds just around the corner. Our package also included late check out to 12 noon however our keys did not allow us entry back in after 11am. OVERALL - We would stay at the Stamford again however I think they need to advertise it for what it truly is - a 4 star hotel. We have stayed at many 5 star hotels in Melbourne such as Crown Towers, the Langam and the H
With a stay at The StandardX, Melbourne in Melbourne (Fitzroy), you'll be within a 5-minute drive of Collins Street and Melbourne Central. This hotel is 0.7 mi (1.2 km) from Melbourne Museum and 1.8 mi (3 km) from Queen Victoria Market.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands and a fireplace in the lobby.
Enjoy Mexican cuisine at The Roof, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Limited parking is available onsite.
Stay in one of 125 guestrooms featuring Smart televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
2024.10.29
Such a beautiful, cool, effortless vibe to this hotel. The staff were so lovely and helpful. Rooms and beds were very comfortable and I had the loveliest stay. In house restaurant is excellent. The hotel is in the heart of the action in Fitzroy yet the rooms were quiet and calm. Can't wait to visit again.
Outstanding
42 review
4.7/5
Price from
NZD 226
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4.6/5
Outstanding
GGuest UserThis is a very nice resort. The interior is very clean and large. Bed is comfortable and toilet is good with jacuzzi. You will see kangaroos and cockatoos outside the cottage in the morning and evening. My kids enjoy the stay very much. However you need to either cook your own meals or drive out to eat. The drive is about 15 mins.
GGuest UserWould I recommend Holiday Inn little Collins...yes I would...but there were a few negatives to our stay Location is excellent close to Sth Cross Station and the free tram network. Breakfast included is a bonus and the selection was great. Hot sausage, hash browns, scrambled eggs, toast, cereals, pastries and mini muffins as well as the milk, orange juice, tea and coffee (with barista made at a cost by the reception/bar located in the same area. Staff were welcoming, helpful and pleasant. On the negative side I must add that during our 4 night stay housekeeping came the first morning. After that nothing so our wet towels sat waiting for collection. When calling for clean towels I was directed to collect them from reception. The next day we encountered the same issue...after leaving the room most of the day we returned again to find housekeeping hadn't been. This time when I called reception they organized to send a crew up pretty quickly. I expect the main reason behind this was they were fully booked with Manchester united fans in for the weekends game but as a mum the occasional opportunity to actually have someone tidy and replace towels is a novelty that I take full advantage of so was disappointed in this part of our stay. Beds and linen were clean but again housekeeping let us down with the floors...carpet had definitely not been cleaned in a while ...our socks picked up various dark long hair and bark/dirt..gross. One last issue was the invoice received for our stay..all good and as expected however $50.75 more was actually taken out of my visa. Having to make another phone call to have this explained was ridiculous. It's a bond...totally understand and it's refundable after the room is checked BUT why not add a small note to the invoice explaining this and save the guest and your team time explaining the extra charge?? Overall it was a decent stay and I would recommend but the issues above need to be ironed out quickly.
GGuest UserEven I just spent one night in the hotel, my experience was really good, the service was amazing as the guy from reception is very friendly. The room was smaller than expected but clean that is the most important for me, 7 mins walking distance from the southern station, very convenient location.
GGuest UserThe hotel is conveniently located right in the heart of Melbourne near the Spanish Quarter, Bourke Street Mall, and other shopping precincts. The staff are friendly and efficient at check-in. The rooms are good in size with modern amenities and comfortable beds. There is a kettle and small fridge. The bathroom has a bath with a shower, so if you have mobility issues, it's not for you. There is no rail to hold onto when getting in or out, which makes it dangerous, especially as it gets slippery. There is a pool and gyn which were modern and accessible. The room we had faced into the mezzanine of the hotel so you dont get any light from outside, which was strange. The room was very quiet and had a good air conditioner. Overall, we would stay here again, although the lack of being able to see outside wasn't ideal, and if you stayed for more than one night, it could be an issue.
AAnonymous UserThis hotel has the worst service of any Hyatt I have ever stayed at. The overall staff was absent-minded, and no one ever answered the front desk phone or room service. Several times we had to run downstairs to communicate with the front desk. There are no bathrobes in the hotel, which is the first time I have encountered this.
GGuest UserNot recommended for those who value their personal data security and privacy.
Not recommended for internati9nal travellers who may not have enough charge on their phones to complete 3 forms, then download and set up an app that requires constant internet and Bluetooth connections.
Booking required multiple insecure methods of sharing credit card details and identification documents along with 2 forms to fill out with personal details and an app to download in order to gain access to the Building entrance, Elevator, and Apartment.
None of this information was given to me prior to booking. I would not have stayed here if I had known the extent of insecure transmission of personal information and amount of admin and work required just to check in and stay one night. I work in this space and know the risks. Management is putting guests personal data at risks with the excessive documentation requests.
FYI, requiring someone to send credit card PICTURES and ID pictures over email is completely insecure. This is bizarrely at odds with the excessive security to get into the building.
The constant need to carry your phone everywhere or you'd be locked of the apartment or even the whole building was extremely stressful.
In terms of the actual room, once I got in, the bed, kitchen, lounge and floors were clean but the toilet had not been cleaned in a long time. This was not nice. You could see parts under the rim had not been cleaned in years. Toilet had also been recently used and not flushed properly upon arrival. I did not take photos of any of this, it was too gross.
I ended up buying paper cups as the glasses/cups as those supplied were not clean, tried to take a picture but it's hard to see. They were covered in fingerprints and fibres of some kind.
The view was nice and loungeroom was great, study nook was extremely handy for remote work. Balcony tiles are moving and could be a tripping hazard. Laundry was well equipped but did not have time to use it.
CCarvWe booked this new hotel out of curiosity and trust of large brand, but quite disappointed
The hotel located at an area outside t4, next to the big parking building/bus terminal, but there are no/minimum signage/directions leading to the hotel, while only one arrow at the bus terminal pointing at the big building with the large novotel logo, making everyone thinks that we can access the hotel through the well lighted bus terminal with ease, but sadly there is no crossing facilities between the terminal and hotel, you will need to lift your luggages, jaywalking through two car lane and climbing up the lane islands if you dont want to walk back 200m for the unnoticeable correct route; in fact the only route leading to the hotel from the airport is the side walk OPPOSITE to the big arrow with poor lightings and no signage at all. As a tourist with heavy luggage, thanks for offering the chance to weight lifting. When we arrived and reflect the problem, concierge said they also received similar complains. So nothing has been done to correct the nonsense and good luck to all the up coming visitors.
The room is decent to be honest and with a clear view facing the car park building we mentioned earlier, no much to see yet no problem for us too. Bed is soft and comfortable allowing us to have some good rest. However, theres an empty black bottle in the rubbish bin i believed to be the leftover from the last guest, hope the housekeeper can have a closer look in the future.
Some facilities have great designs that i would like to greet the designer/procurement and admire their mastermind for installing those equipment and challenge the wisdom of humankind. For instance: the anti-intuitive shower switch for change to top shower or handheld shower head, it is semi cylinder disguised as part of wall mount of the top shower, which is about 1.9m - 2m from the ground, for those who cant find the switch and not tall enough will have to stick with what was preset. Second, the hot water dispenser at the breakfast bar, you can simply press the two buttons on top and nothing would happen, turns out there is an extra sensor you need to block with your thumb and use another finger to press the buttons on top, this can encourage guests to give up on the hot water if no one is around to ask.
The breakfast is the most disappointing part, frankly all quality are high standard but the choices are few and basic, simply bacons/ eggs/ veges/ salad/ hams (well the mushrooms are very impressive though), there is also a honey hive (with a rectangular frame) but mostly empty at the middle (at the time of 7am) where the side are hard to spoon out, ppl try very hard but the loose stands make it even harder to spoon out, the frame eventually collapse and guest gave up to take the hive. No staff notice/try to fix the collapsed honey hive/ change to a new one during my whole breakfast ( around half an hour) and remain the same when we left. The pancakes supposed to be eat with the honey are dry and inedible imo too.
The price for the hotel is not cheap comparing to the nearing but the standard does not meet up with the price, facilities are new and thats the only advantage on the table.
PS: the hotel offer free shuttle to the terminals too, try to mention and book for your shuttle as there are only 3-4 seats if everyone have large luggages, otherwise the concierge will be surprised you did not ask for this hidden service with no mentioning during check in and no timetable ever provided when you check with them in the morning.
GGuest UserOur stay was OK in as much as the bed and bathroom were acceptable for the price. - when the price is $125 or so. The trick is while they advertise $125 a night, Friday and Saturday night the prices goes off the scale. So read your proposal, even if you're in a rush. There are lot better rooms around at around $200 or more. We stayed 4 nights and extended another - a Saturday. (Family matters nearby). The gentleman said $120 for the extra night but when I got my statement it was $189! It was then I realised I was charged that for Friday too. Re-educated in touch and go and not bothering with the receipt. Sure these prices are not exorbitant in this day an age - for a reasonable establishment. While in the room the basics were reasonable, the room had a toaster and microwave but no bread plates or cutlery, only small bowls. Asked at reception and was give some disposable cutlery and pasta bowls . Great for toast! Apparently people keep stealing them or breaking them. So charge them and have something reasonable for reasonable people! The door didn't latch either without a heft with your shoulder and then caught only by millimetres. The chain was on and the chairs in place, don't worry. The room was only serviced once during our stay after we asked. The garbage truck came at 4.00Am or so and emptied multiple skips just nearby (on the premises) with all the beeping and backing, hydraulic whining, and diesel roaring you'd probably accept at $120 odd dollars a night, but really? My partner was ready to walk in the first five minutes with her usual abuse of my miserliness. As you might have guessed, the pricing issue is what really gets up nose. The rest you probably expect and accept for a cheaper deal. But next time we're near Lilydale we may well pay $189 but we'll be looking for $189 value.
GGuest UserI stayed at the Sheraton because it was surprisingly cheap for the location and star rating. I soon found out why. The sleep quality was not the best - I woke up with a head and neck ache one night and painful for dry eyes the next. The check out experience took the cake though. I was told that “for security reasons” they can only take chip-and-pin payments with a physical card. I was also told this was “standard for all Marriott hotels”. These are blatant lies: I have used tap payments at Marriott hotels on five continents, most recently at a Marriott in Australia just last year. Tap and pay hadn’t gotten less secure since 2022! I’m so used to paying on the phone I’d forgotten the PIN on the physical card. After some arguing I was allowed to swipe-and-sign. So secure! What offends me isn’t so much the backwardness, but the lies to dress up the backwardness as a benefit rather than just cheapness. Never again. Oh and I’m here posting this review again because it turns out negative reviews don’t get passed through to Tripadvisor.
GGuest UserThe live situation of the accommodation is reasonable in Melbourne for such a price. The service at the front desk of the hotel is very good. The towel will be thoughtfully windy.
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