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Matsumoto Hotel Kagetsu
4.3/5112 Reviews

Matsumoto Hotel Kagetsu

Matsumoto|2.81km from Kanda Chikato Shrine (Haiden)
When I booked the hotel, the reviews made me think that it would be good but not amazing. However I was really disappointed. Although not terrible, this hotel was below my standard. Within a short walk to the amazing Matsumoto Castle, the hotel seemed like a nice historic place to stay and enjoy. The hotel itself is rather plain and uninteresting. The room was big but not cozy or really comfortable. The elevator smelled like gasoline as did the basement floor where the women's bath is located. The public baths are small and uninteresting as well. We did not eat dinner here. The breakfast buffet was good. Now, on to the service. Although not rude, the service was cold and overly rule oriented. Although I realize the check-in time is 15:00, most places will not hold on to this dogmatically and to the minute. In other words, if the room is available then let your guests settle in. On this day it was raining, constant and hard, so most guests were cold and wet when they arrived as we were. At 14:10 when I asked if our room was ready the lady at the front dest pretended to check her watch and just no, please wait until 15:00. She didn't check if rooms were ready, but rather preferred the strict rule and have guests, many with children, sit around cold and wet in the lobby. Rules are more important than your customers. I don't agree with that. It is below my standard. On to breakfast, schedule to start at 6:30. We arrive at 6:28 and the lady (different lady) rather aggressively told us to go sit in the lobby rather that stand and wait for 2 minutes. That 2 minutes before 6:30 seemed very offensive for her. So when it came to parking no person came out to greet us or help us. Not normal or good. However I parked in front and headed in, then I was approached and told that I should not park there. Not sure why, but I asked where and was told that there is a parking lot around the corner. So I headed out to the car and started to move when I was approached and told that the parking lot was full. So I asked where I should park and was told that sorry the parking lot was full. So can I stay here? No. Where? the parking lot is full. So where do I park? The parking lot is now full, maybe some people will leave. I got fed up and just walked back into the hotel. A man then said that if I give him my key he will move my car when more spaces open up. Thank you. The next morning, my car was still there, had not been moved, and other cars were parked around me. That was not good reception. Below my standards. Dogmatic adherence to rules is more important than guests. Politeness does not hide that. Below my standards. Disappointed I cannot recommend this hotel.

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Top rated hotels in Matsumoto

Searching for hotels near Kanda Chikato Shrine (Haiden)? Compare room rates and reviews to find your ideal stay.
Hotel Buena Vista
4.5/584 Reviews
This was a stopover hotel for our tour of Japan. It's well-located, walking distance to the railway station. The hotel carpark is small and we ended up in a garage about a 7-minute walk away. (10-minute if you have luggage.) We ended up in the executive floor. The rooms were all right in size. The major plus is the 14th floor executive lounge. We were there on New Year Day but ALL the restaurants that looked decent said they would only allow us in with reservations. We had not expected that. Fortunately, we had a good fill at the lounge, went to MacDonald's (across the road from the Railway Station) for a burger and then returned to the Lounge to top up with drinks. Although it was near the closing time for the lounge, still the staff topped up the food. Breakfast was pretty good. But the dining area is somewhat small. So we had to wait 10 minutes. They do have a picnic arrangement, which was pretty charming. Staff were friendly, things worked. Yes, I would recommend this.
Shoho
4.2/524 Reviews
We wanted to treat ourselves for an anniversary so booked in for a night. It is not cheap - we paid SGD 770 for the night, but it was a good experience all the way from check in to check out. The price includes dinner, which was plated beautifully and featured items like lobster sashimi, beef stew and bracken tempura. Breakfast was done buffet style and had both Japanese and Weatern dishes. There are onsens as well. We opted to pay 3000 yen for a private couple onsen for 45 minutes, but there are also public baths on the 4th floor. The bath on the 3rd floor, just off reception, switches between males in the morning and the ladies in the evening. The room was largish and I loved that the yukatas came in a variety of sizes. There is no room clean up till check out, but they do lay futon beds in the room. The room was well appointed and had a great view, small fridge, a safe, and coffee and tea making facilities. There was even a coffee bean grinder. There were ample power points. Wifi was okay though it did drop now and then. There are separate toilet and shower rooms. There is a souvenir cum general store in the lobby where you can even buy condensed milk ice cream. Staff are friendly and efficient. They do have a free shuttle bus from 5 pm at the Matsumoto train station to the hotel, and one the following morning at 9 am and 10 am back to the station.
Ryokan Matsukaze
4/514 Reviews
This is a really good place to stay if you’re looking for a cheap Ryokan. Staff are super friendly, but unfortunately don’t speak much English. However, you can get by with google translate. There is an Onsen that is shared amongst the guests, however you can flip a sign on the door to mark it as occupied so you can use it alone. The only real downside is that the staff clean around 9-10am in the morning. So if you’re looking for a peaceful sleep in this probably isn’t the best stay for you. Though If you’re an early riser and like to try different types of hostels this place is going to be perfect. They also have free hire bikes you can use to get around.
Hotel M Matsumoto
4.1/544 Reviews
The entrance is difficult to understand and is very unkind, but it is convenient near the station. Very clean and free lounge is very good. There is a service such as cold water. However, there was only an inn, and the people were very low, such as online drinking meetings in shared spaces, work meetings, and snoring in capsules.
Matsumoto Tourist Hotel
3.8/522 Reviews
I stayed in the corona pass this time. The location is not blessed, but it can be said that it is a hotel with too much content to supplement it. First of all, the accommodation fee is cheap. It has increased recently in the city, but there is a large bath. You can lend your bicycle for free for sightseeing. The most important thing to evaluate is breakfast. There are many kinds in the buffet form, and most of them are not made and are thought to be handmade. There are many local specialties and I am soaked in the feeling that I came to Nagano. There are really few hotels with such content in business hotels recently. Although the cost-oriented management will be doing so, such a hotel wants to support more than heart. If you have the next opportunity, you will definitely take breakfast here.
Fukashiso
4.6/53 Reviews
I was surprised to find such a cozy space even though it was not far from the city. The exterior of the facility is showing its age, but once you step inside, that image will disappear. Heartwarming customer service from employees. It's a small inn, so it's possible to be attentive. I am satisfied with both the quality and quantity of the food. The sake was delicious and I ended up drinking too much. I was grateful for the shuttle service I received on my way there and back, and I was able to hear a lot of interesting stories on the train, which made me feel very lucky. I would like to visit again if I want to meet the landlady.

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