Marrakech Hotels with Parking

We checked in to our deluxe room, and it was a horrible stay. First off, the deluxe room building is the furthest building away from the hotel, and by the time we get to our room, the view from our balcony is of a construction site and parking lot. Our room had a particularly strong vinegar smell to it, and we asked to move rooms. We were told that every deluxe room was sold out and we would be able to move rooms the next day. Next day comes around and we didn’t hear from the hotel. Every call to guest services took at least 3-5 minutes until someone answered or called back. We also came back to our hotel room unlocked, and it seemed housekeeping didn’t truly close our door when they cleaned it. On our last night, the A/C didn’t seem to work. We called guest services and the lady I spoke to told me that it was turned off for the whole hotel. When asked why or when will it be turned back on, she abruptly interrupts me and says I’m transferring you to the front desk. I waited for at least 2 minutes on the phone before someone from the front desk to answer my call, and he informs me that someone will come check our A/C. We love staying at different hotels in different countries and had no issues with other hotels in Marrakech, however, our stay at Movenpick was very underwhelming and staff didn’t seem to care at all. This has been a very awful experience, and hope that the hotel management can make a much better experience and improvement for others.

For a quick stay or business stay I like it All is correct, except one thing I recommend to be improved is the breakfast …. I really find nothing to eat especially I don’t take sweet stuff in the morning

With the hindsight of some of the reviews i have read on this hotel, my conclusion after just staying here for a few days is they are absolutely not giving the hotel the justice it derserves. Yes the hotel is old, might be some tiles missing here and there' or some wall plug not sitting 100 % in the wall. But generally its not a problem that can't be solved if you ask the staff they are both friendly and helpfull. With a large family in marrakech and the experience of travelling here every other year for the last 30 years this is nothing out of the ordinary on hotels of marrakech unless you are staying at something absolutely high end hotel which will probably cost you small fortune Garden is magnificent with a spacious pool area, friendly and helpfull staff that solves any problems you might have, good food with fair prices. Rooms are spacious well ventilated (Ive read a lot of people complaining about the A/C, to that i can just say morocco is one of the warmest places on earth specially during the summer time and thats not anything even the best A/C can solve) The only negative thing is the area around the hotel once was a ”highend” district with lots of luxury hotels sadly the last couple of years the area has been in decay leaving it quite ”dead” which means you have to find a taxi to get to anywhere interesting which is not a big cost (20Dh-40dh), but can be tricky if you are travelling more then 3 persons due to lack of big taxis and the fact that small taxi´s only take 3 people. But i guess TIA (This is africa) Pool 4/5 Stars - Minus one for missing tiles/renovation Garden 5/5 Stars - Big and perfect for the kids to take a nap in the stroller Rooms 4/5 stars - Minus one for minor renovation issues Staff 5/5 Stars - Friendly, helpfull and good in both arabic/french and English Price/Value 5/5 stars

I visit Marrakech alot so have a lot of positive (and negative) experience with hotels and other accommodation... I can honestly say this is the WORST hotel I have ever stayed in. Check In was about 4 hours long Room wasn't cleaned and new towels weren't offered throughout our stay TV, Safe, AC, Wifi (that they advertised) did not work upon sending a technician to the room, the Wifi worked and nothing else No rail in the wardrobe - asked for this to be sorted no go Side room with a balcony that overlooked a derelict building,,, locals using the hotel for the weekend were put next to us which is great but they came in at 3/4am and were very loud Pillows and bedding were basically non existent - lumpy pillow, rock hard bed, rags for bedding would be better sleeping on the floor Balcony peeling, no furniture on balcony Bar staff tried charging us for drinks we didn't have Pool area is awful. Overgrown grass, dirty cold pool water, broken furniture Overall was a negative experience in this hotel that was only made better by the fact we were in Marrakech which is one of the greatest cities in the world AND the fact the hotel across the road is a little better and you can go and sit by their swimming pool and enjoy their facilities. Basic tip for anyone thinking of booking this hotel.... just spend a little extra money and head somewhere else.

As usual, the Sofitel Marrakech is my favourite hotel in town. I have been a regular customer for more than 15 years and I still enjoy every minute of my stay over there. The friendliness of the staff, the management and service is just top world-class. I can't wait to return once again to this place which I call my home away from home! Keep up the good work!

Very suitable for taking pictures, the location of the hotel is actually okay, compared to Marrakesh is not big, before the taxi must tell the driver a good price, from the hotel to the train station to play the train as long as 10, the driver is hard to live 50, it is recommended Fierce

Excellent service: staff is very friendly, very helpful and you come as guests nothing but nothing short.

It is little bit far from the city center but hotel is amazing like a heaven on earth. Architecture and landscape is perfect. Spa personnel is not kind and friendly. And also there was a problem in the bathroom with water they waited for fixing and cleaning so long.

Personally, I really liked this accommodation. Although there were many problems with the facilities and cleanliness of the accommodation, I really liked the cozy feeling I could feel within the accommodation. Next time I visit Marrakech, Morocco, I would like to ask about this hotel.

Location is good, near Four Seasons and Sofitel. Good service consciousness at the front desk, rich breakfast, comfortable swimming pool during the day, rooms are relatively old, but sanitary standards.