Riad Persephone

Very nice stay! Super friendly staff and excellent location for tourism.

I arrived at this riad and received no welcome whatsoever. It's the first riad in 5 years of visiting Marrakech where I haven't been offered mint tea and a warm welcome. I was by myself and was left to carry two heavy bags up numerous flights if stairs to the rooftop. The following morning I had a tour booked but before leaving for the coach, the female at the desk demanded the city tax money. I offered my bank card and she refused it saying cash only before 3.00. I had to go to the square for the cash and queued ages. I missed my tour and when I arrived back to the riad, the woman on the desk blanked me completely and it took 10 minutes for her to acknowledge me and take my money. I immediately felt quite upset at her abrupt tone and disrespect and began to feel very unwelcome. The following day, I had back pain and sat in the courtyard. The same woman asked what I was waiting for. I said I was resting my back! She suggested that I bought a quad biking activity off her and think positive. I said it's not the best idea today and she became verbally aggressive in Arabic. Immediately, I booked a flight home because I was too upset to stay. I was left to carry the heavy bags back down from the rooftop in terrible pain. I was ignored and when I asked for a cup of mint tea whilst waiting for the taxi, I was told they couldn't make me any. This is an expensive riad and I lost a lot of money. I have complained so that other visitors are treated better. I saw activities being pushed on an elderly man also. There was one very nice manager who printed off my boarding pass and apologised. Marrakech was my happy place but I doubt I shall return.

This Riad is gem. The location is great, very near to the square, the stuff very friendly and helpful, very clean and comfortable. I recommend the Riad Persephone to get the best experience for your trip in Marrakesh. My kind regards to all the team in this Riad.

Excellent all round. Staff very helpful in every way. Lovely Riad and great location to the main square. Excellent all round. Staff very helpful in every way. Lovely Riad and great location to the main square. Excellent all round. Staff very helpful in every way. Lovely Riad and great location to the main square.

We stayed in Riad Persephone for 4 nights at the end of February. The riad itself has the right vibe that we were looking for in a typical Marrakech Riad. It's a bit rustic shabby chic, no perfect finishes, edges or airs and graces, some areas in need a little attention and care but generally did the job well. The courtyard is decorated with lovely plants and trees, true morrocan style furniture and a lovely breakfast is served here. Great coffee and orange juice, lovely pancakes and jams. The rooftop areas could do with some attention as some spaces are used for storage and could easily be presented more beautifully for a better experience. The standard rooms are small, comfy beds with enough storage for a few days and a rustic bathroom with lovely tilework. Some aspects need updating though like new shower curtains, shower surrounds have a bit of mould and more towels would be useful. The rooms weren't great at keeping out the noise of the city but you're in the centre of marrakech, a stones throw from the main jemaa el fna square so expect this! I brought ear plugs and had no trouble. Overall a lovely stay and perfect location. We felt safe and the staff were super friendly and helpful. Recommended.

Lovely Riad. Friendly hosts and delicious breakfast. Welcomed upon arrival. Very close to some lovely restaurants! Would recommend to others. Room had good functioning air conditioning. Would have given 5/5 if room was a bit more soundproof.