Palais Khum

Beautiful accommodation in the heart of the Medina with attentive staff. Always welcoming smiles and a lot of effort to make everything wonderful. The breakfast was lovely and the restaurant food fantastic. A lot of care and a great level of concern for my comfort

Twelve of us spent a luxurious week at Palais Khum and we all loved it! This was my 5th time in Morocco and my second time staying at Palais Khum. As someone who works in a people industry, I know what to expect, I understand the cultures, and I also let my guests know what to expect. I lead wellness and culture retreats. We did stretching, yoga, and meditation on the beautiful rooftop in the mornings. Our meals were wonderful. The wait staff, chef and kitchen team is talented. The couple times there were mix-ups (a large group eating there numerous times in one week - that is bound to happen) they were fixed immediately and with grace. The wait staff is notably attentive and warm. The rest of the team who took care of us were always ready to help with a smile. Communication was clear. Reservations that I requested were all handled professionally. Our trip was smooth and largely because of the Palais Khum team working so well with me. The space is beautiful! Spending a whole week in a place, you want a little room to spread out, and traditional riads do not supply that. Palais Khum offers space that we need, beautiful decor that combines traditions with modern. The neighborhood is quiet, but sometimes there can be noise in the front rooms. Bring ear plugs if you are a light sleeper, or reserve one of the other rooms. The location makes it easy to get to all the sites within the Medina and also easy to get close transportation. I loved it, as did my 11 guests! I will definitely be going back with more people!

Palais Khum is an exceptional place combining Moroccan authenticity and modern comfort. The warm welcome from the staff, their availability and their professionalism made our stay unforgettable. The rooms are impeccable, the decoration tasteful, and the breakfast delicious. Thank you very much to the whole team for their attention and kindness. I highly recommend this unique place!

Walked past and noticed Palais Khum did a deal for 30 min massage, access to heated pool and lunch for 450 DIR pp. We thought this was an excellent deal so booked 3 days before. We paid a 400 DIR deposit for 2 people. We booked the massage for 1pm and were told the pool opened at 11am. We arrived at half 11, and it seemed like they didn’t know our booking despite having a receipt and paying a deposit. We were shown to the pool area and given towels. The pool was definitely not heated!! No offer of WiFi or water. We were also told our massage would not be until half 1. The massage was full body and lasted maximum 20 minutes. Whilst the massage itself was good, it felt very short! Changing facilities felt quite open. Shower available in bathroom, no shampoo. Lunch was a set menu - capris salad, ravioli & chocolate crepe , all which was outstanding! This really made the spa deal worth its money.

Palais Khum was a beautiful place to stay. Just a 10 minute walk from the main square it is well located and a beautiful place to stay. The staff are very kind and friendly and try to make your stay the best. Marwaan was was very helpful and always helped with a smile with any request I had. I will definitely recommend this place to anyone who is staying in Marrakech

First time going to Marrakech and what a great place. Loved the buzz off the whole city and must go back, and there is only one place to stay for us. First class in every respect and so friendly and convenient to walk to so much. Should I leave this review - no. Because then you will want to stay and when I next book it might be full, Palais Khum is that good!