Barceló Palmeraie Reviews

Bad smell in the room reservation saved in the system with the wrong name customer service not picking up on the phone

Awesome hotel, the environment is very suitable for vacation, breakfast is not much, but the juice is fresh, the bread is soft and sweet, the staff is very friendly. On the day of departure, I helped to call a taxi, but halfway found that my passport and domestic ID card were all left in the room, so I turned back immediately to get them. The front desk also helped to call a shuttle bus to pick me up, and I got my documents back smoothly. Otherwise, I couldn't leave Marrakech and couldn't return home. Thank you very much to all the staff of the hotel.

The Barcelo Palm is a five-star hotel in the heart of Marrakech, Morocco, with stunning views and luxurious facilities. The hotel's swimming pool is an excellent place to relax, offering guests the opportunity for a refreshing swim and sunbathing. The service of the hotel is also very good, the staff always keep a smile and enthusiasm, provide high-quality service to the guests, and make people feel at home. The hotel's food is also very good, there are many restaurants and bars for guests to choose from. Whether you want to try local delicacies or enjoy international favourites, here you will find something to suit your palate. The restaurant is beautifully decorated and the environment is comfortable, adding a lot of color to the dining experience. The most striking thing is the beautiful scenery of the hotel, where there are spectacular mountains and lush forests, as well as huge gardens and ancient buildings, making people feel like they are in a fairyland. The design and decoration of the hotel is also beautiful, reflecting the culture and tradition of Morocco, which makes people fascinated by this exotic country. Overall, Barcelo Palm is a perfect resort with food, service, facilities and views. If you want to enjoy the food, culture and nature of Morocco, then this hotel is definitely an ideal choice.

The name of the hotel is no longer Pullman, it is now Barceló Palmeraie. The hotel phone number on Ctrip is also wrong.

Very nice hotel, I've been there twice and I have a great time with them

We were 3 days in a hotel. We really enjoyed the place. The hotel is aesthetically beautiful and very well maintained. Beautiful spaces, large pools. Excellent breakfast! There are options and a selection of dinners Very nice to stay in the place!

Great location with excellent facilities. The rooms are of good standard having recently been refurbished.

This resort hotel has beautiful gardens, trees and landscape. It's serene and relaxing. Staffs are helpful and friendly. Breakfast buffet includes plenty of offerings and selections. I stayed with my wife for four nights and we extremely enjoyed it. Will go back.

We have had a wonderful stay in Marrakesh. The Barcelona Palmeraie has been comfortable, the staff is excellent and the breakfasts delicious. We have stayed in Barcelo hotels in other cities and have been very pleased.

I had to book this hotel last minute because the WiFi at my Riad went out. I was very impressed with the property the soon as i stepped foot inside The staff was incredibly friendly and helpful. They were able to help me get my boarding passes printed and got me a taxi The property itself was impressive and very well maintained. The restaurant is great with a pretty big selection of food

Hotel is adequate, relatively clean and comfortable but unfortunately that’s where the positives end. We felt a bit ripped off by the “all-inclusive” package we booked that didn’t include most of the available amenities at the hotel (only the buffet available each day or certain items at the pool at certain times, no room service, most drinks not included and all inclusive drinks not available after 11). Pool not heated and unusable this time of year. Staff were friendly but usually just asked us to look at the app rather than helping with requests. Property was mostly empty and at times felt like we were the only people there and no real activities in the evening. It’s quite a large property and our rooms were quite far from the lobby area which added to the sense of isolation. Spa services / airport transfers / extra services were vastly more expensive than at many riads available in the Medina. Seems like the hotel is mostly used for conferences and I can imagine it would be great for that but wouldn’t recommend for holiday stays. We stayed at a riad for the first couple of days and thought that offered much better value for what we got even without the all inclusive option.

The hotel is a holiday experience itself 10/10

Great hotel, well maintained beautiful grounds. Nice choice of pools. Various activities for all ages, kids club was decent too. A little out the way from the city centre but free hotel shuttle bus runs regularly. Would definitely recommend.

My daughter and I had a great relaxing holiday. This is a very well maintained, spacious resort with nice pools and a few activities one could join. The all-inclusive package worked very well for us as we spent most of the time at the hotel. It would have been nice to have access to the services offered by the wellness centre in advance as it ended up to be limited to hammam/massage.