Riad Fatouma

Just returned from a 5 night stay at Riad Fatouma in Marrakesh. The Riad is very well located and around a 10-15 minute walk to the main square, as well as other attractions and on the way there are several shops and restaurants with plenty of choice. We arrived late on the first night, but we were greeted by Iheb, who was excellent. He helped us throughout the stay, pointing out his recommendations for where we should visit and things to do. Iheb was kind and very friendly and was always happy to talk to us at anytime! The Riad was clean and tidy, and for the price has everything you need - but you’re probably hardly going to be in the room as there is so much to see in Marrakesh! Couldn’t fault this place, and Iheb made the stay so much better! Iheb also gave us his contact details and said we could message/call him at any time if we needed anything which was so helpful too! Check out was at 12:00 but we didn’t fly home until 17:00, and we could easily leave our luggage behind reception. The Riad is also secure with a large metal gate which is locked, and rooms are incredibly spacious. Overall, I would highly recommend staying here if you’re looking for a comfortable room with great hospitality!

Received by Mohamed, who is very kind, helpful, discreet, reassuring, and gives good advice. Highly recommended for anyone who needs spent time in nice locations. Riad maybe don’t look like 5 star hotels but it’s very comfortable and you will feel like in home. I definitely come back ☺️

I have just returned from arrived for a 17 night stay in Marrakesh. On arrival at the Riad Fatouma I was shocked by the room I was shown. I fully understand what a Riad is and what should offer, much more than this. The room was tiny and unclean. The shower and toilet were in a very poor condition and appeared less than hygienic. The mattress was ancient, soiled and sagging. The pillows in a similar state. There was no space to move or furniture to sit on, no wardrobe to hang clothing nor even space to set down and unpack a suitcase. It can best be described as a cell and a neglected one at that. It was all well below any reasonable expectation. Certainly by no yardstick did it match what was originally shown (some pictures not of the same Riad!) nor what was booked and paid for. I requested another room and was told there were none. Eventually, following much polite but very firm protest I was moved (next morning) to another Riad which proved satisfactory. The room offered at the Fatouma was not fit for purpose and, in my opinion, not one that should be associated with the Thomas Cook name.

A beautiful Riad in a very good location in Marrakesh. A Riad is a converted traditional house which has been turned into a hotel, meaning you get a traditional experience. Mohamed, who was in charge of the Riad went above and beyond to make sure we had a good stay in Marrakesh. He helped book our taxis, gave us advice on local landmarks, helped us book tours, recommended and booked a superb spa and more. We even managed to sit with some of his friends who played beautiful music. The Riad is close to many of the local landmarks including the Souk, the Bahia and Badia palaces and others. The tours offered by Mohamed were significantly cheaper than those offered by tour guides in the local neighbourhood. The Riad is highly recommended to all, but especially those who want an authentic experience, if you are looking for luxury - it may not be the place for you. Breakfast is also highly recommended, it is light but was a perfect start to the day and consisted of Moroccan bread, jam, honey, tea, pastries etc.

What can I say, we loved this charming little Riad. Great location, about a 20 minute walk from the main square, in a neighbourhood called the Kasbah. Really near to some great attractions, cafes and restaurants. The Riad is clean homely and comfortable but it’s the people that made it for us. Breakfast is lovely traditionally Moroccan and served by such a kind lady with the nicest smile. Mohamed was our host and he was fantastic, what amazing hospitality. We booked all our trips through him at great prices - he’s good fun and gave us so much help and information about Marrakesh. He made the holiday such a good experience and we can’t thank him enough

The riad isn’t the easiest to find, make sure you look up to the second floor above the gate - the sign is up there! We had a great time, Mohammed was excellent- sorted out excursions for us, always on hand to help. The rooms - you will be able to hear everything from the rest of the building. It didn’t bother us, or make our stay bad - but if expecting a quiet break, you won’t get it. We’d definitely stay again, you’re at the bottom of the Kasbah (which is just amazing to walk through) and you can walk to the main square in less than 30mins.

The Riad Fatouma is a very nice place to stay. The rooms are very clean and comfortable. Mohamed, the manager, is very welcoming. He will take care of anything you need. The meals are very good too. I would definitely stay there again.