32535251
May 18, 2024
Room was ready around 13:00 which was great Hotel- beautiful décor, you really feel like in Morocco A/C did not work during the whole stay (5 nights), our key did not work on arrival and the porter sent us to the reception to exchange (he should have offered a replacement) Beautiful décor Moroccan room, which was not cleaned properly (found a hair on the bed upon check in) Location- great, 15 min drive from airport No À la carte restaurant available during the stay which was very disappointing Breakfast- good selection but limited coffee, no spoons available, service extremely poor Lunch- excellent outdoor lunch with great selection of Moroccan cuisine Dinner- only available as buffet at the Cat Restaurant- decent, but nothing special Swimming pool- super cold- impossible to enter at least until 14:00, I like the fact that no one was reserving the beds in the morning Main Bar- opened from18:00, live music and super vibe, tables very dirty. Only local spirit available as all inclusive, all international- extra charge Special mention to waiter Karim- who was excellent with his personalised service and genuine smile. If those above would change, that would be my favourite Hotel in Marrakesh for my upcoming stays, but I would look for something better next time