Riad Full Moon

DISAPPOINTED AND SCAM. We stayed one night since as soon as we arrived they told us that we only had to stay for one night, even though we had already made the reservation and payment for 4 nights. This Riad itself, for the price it has, lacks hot water, almost non-existent, as well as electricity in the room. When it came time to close the door, you had the handle in your hand and the cleanliness left much to be desired, as you could see the cobwebs falling from the ceiling. The next morning we found the other Riad that was on a lost street, the terrace was half as small as the room. Windowless room with no closet, a bathroom that even lacked a piece of furniture to place a toiletry bag. Instead of a double bed, two “beds” together, in addition to being hard and impossible to sleep on, turned out to be a sofa mattress with dust in the corners. Searching the Internet for this Riad it cost €125 for four nights and we had paid €300. Even though we were spending a night in the other one, we tried to talk to the guy responsible for it to see if they could find some solution or reward for us, since in addition to the economic difference, the comfort and services of this one were not at all the price paid. Very disappointed since they did not offer us any solution even though they said they “understood” our dissatisfaction. In addition to this, we must add that during our vacation we have to change to another Riad. Also say that on the page they say they speak Spanish and Italian and neither of them speak, just English. This comment is because they have not been able to find a solution or return us some money. We do not recommend it at all since they still make the reservation, have the payment and find that they have no rooms as soon as they arrive!