Makkah Al Aziziah Reviews

Of the best hotels in Makkah☺️☺️

The hotel offers excellent 5-star facilities and a pleasant ambiance. The front desk staff is very cooperative and welcoming. I was able to check in about 6 hours early without any issues. The hotel is clean, and the rooms come equipped with a locker, weighing scale, and TV. The gym and swimming pool are top-notch, and the breakfast buffet is outstanding with a wide variety of options. I’ve stayed here twice within a year. Previously, they provided a shuttle service to Ajiyad Road, which was very close to Haram. This time, however, they use larger buses that drop off at the back of the Ajiyad bus station, increasing the distance to about 500-600 meters from Haram. There are only two large buses, and they leave as soon as they are full, not strictly following the schedule. I ended up taking a taxi for 10 riyals multiple times. Despite this, I highly recommend the hotel for its excellent facilities. Additionally, Albaik is conveniently located just across the road.

I am very disappointed with this hotel the rooms smells so as the corridor even though we on the light for the cleaning they ignored us. Breakfast was ok the hotel is too far from the haram. The reception lady was nice and kind other than that is not worth that price they charge

Very clean hotel , good location near masjid al haram , breakfast has a nice portions

When i checked in the room smell like somebody just smoked in the room! ...After.Complaining. They give us a different room.The TV wasn't working. The sink wasn't working.

Very nice hotel and provided with shuttle bus to Haram..room is so nice..

Room is good But no one comes for cleaning until we call and ask for clean ,overall ok

Hotel bagus. Reception Membantu, harga standart

A lot of things that are happening in good way here. Clean, service, smiling crew members, help.

Transport to Haram and back is a nightmare.Theres no organisation or planning in place. No timing given. We missed few solat at Haram because of this. If no bus just tell us or if any roadblock so we can take uber etc. From Haram to hotel is chaotic that people start pushing each other. Elderly and children were not spared. Clearly Hotel management didnt plan properly. Saw other Hotel bus was properly arranged. Even the taxis knows bout all this as they lurking around and said “Holiday Inn”. They dont even mention other hotel. As they know this is on going thing. At the hotel theres not even a bench for elderly to sit and wait. Some squat on the floor coz too long waiting. Informed the duty staff but the attitude of duty supervisor and receiption is “NOT MY PROBLEM” Stampede /accident just waiting to happen. Not recommended for families or with elderly .

A bit far but shuttle is available round the clock It was a wonderful experience will stay again

5-7 minutes by taxi have own shuttle also . Room was very good nice big size comfortable very prestige feel good customer service check in was straightforward

Pathetic service and no housekeeping. No one received the call at reception. Not recommended to stay her especially for families.

Check in took way too long although I was almost in the front of the que. Also no queuing system. Guests with key issues and other issues gapping infront of que. Check-in process needs to be more efficient!