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Makati Shangri-La, Manila

Makati Shangri-La, Manila

4.4/543 Reviews
Makati Central Business District
I booked a Deluxe Suite at the Makati Shangri La and the room was spacious and comfortable. Unfortunately despite the website stating that a DVD player was in the suite there was none as they had apparently upgraded the TV and the new TV did not have a DVD connection and the new TV controls were a nightmare as they do not have a numerical button to change stations. The first night I was unable to change from CNN and the bedroom TV was stuck in menu mode so the next day the technician came to explain the controls and had to call in a colleague to re-programme the TV after which some channels worked but many channels showed an error message that the cable was not plugged in correctly to the set top box so they could not be accessed. Unlike other Horizon Club lounges this hotel did not have a chardonnay for the cocktail hour but a prosecco, viognier and pinot gris none of which I normally enjoy but the shiraz and cabernet sauvignon were acceptable. Likewise the canapes were sp**** and only paired with the white wine and not the red (which a lot of lounges are guilty of). There was a small selection of cocktails available. The lounge staff were very friendly and helpful even on the busy nights bar the first night when I was left waiting for a while to replenish my wine glass.

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