Visionapartments Neustadtstrasse - Contactless Check-IN
1 night
Rooms and Guests
1 room, 2 adults, 0 children
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Visionapartments Neustadtstrasse - Contactless Check-IN

16 Neustadtstrasse, Lucerne, Canton of Lucerne 6003, Switzerland
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A stay at VISIONAPARTMENTS Lucerne Neustadtstrasse places you in the heart of Lucerne, within a 15-minute walk of Museum Sammlung Rosengart and The Swiss Path. This hotel is 0.6 mi (0.9 km) from Jesuit Church and 0.6 mi (1 km) from Mt. Rigi.Show More
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hotel overview picture
Amenities
Car Charging Facilities
Wi-Fi in Public AreasFree
Express Check-In and Check-Out
English
French
German
Polish
Alcohol-Free Rooms (On Request)
All Amenities
Property Description
A stay at VISIONAPARTMENTS Lucerne Neustadtstrasse places you in the heart of Lucerne, within a 15-minute walk of Museum Sammlung Rosengart and The Swiss Path. This hotel is 0.6 mi (0.9 km) from Jesuit Church and 0.6 mi (1 km) from Mt. Rigi.
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3.3/5
Cleanliness3.3
Amenities3.2
Location3.2
Service3.2
All 30 Reviews
Surroundings
Airport: Buochs Airport
(16.9 km)
Train: Rigi Kulm
(23.2 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Studio
6

Deluxe Studio

1 Double bed
Free Wi-Fi
Non-smoking
Refrigerator
LCD TV
Wi-Fi in room
Towels
Room Details
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Superior Studio
5

Superior Studio

1 Double bed
Free Wi-Fi
Non-smoking
Refrigerator
LCD TV
Wi-Fi in room
Towels
Room Details
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Junior Studio Apartment
5

Junior Studio Apartment

1 Double bed
Free Wi-Fi
Non-smoking
Refrigerator
LCD TV
Wi-Fi in room
Towels
Room Details
Check Availability
Mini Studio Apartment
8

Mini Studio Apartment

1 Double bed
Free Wi-Fi
Non-smoking
Refrigerator
LCD TV
Wi-Fi in room
Towels
Room Details
Check Availability

Guest Reviews

3.3/5
30 reviews
Verified Reviews
  • Cleanliness3.3
  • Amenities3.2
  • Location3.2
  • Service3.2
Average for similar properties in Lucerne
Most Mentioned
AI Summary
Convenient location near city center, train station, and public transport. Budget-friendly price with balcony. Easy access to restaurants and free transportation cards. Good value for money.
w‍i‍l‍l‍j‍r
May 21, 2024
If you only want to sleep, it's okay. Even for that, I do not recommend.
m‍l‍.‍_‍.‍c‍o‍r
June 8, 2024
The air conditioning is poor.
M‍i‍s‍s‍o‍n
September 15, 2024
The room is very small, and the corridor in the room can only be passed through. The hotel's hygiene is very poor. I stayed here for four days and three nights and was bitten by lice in more than 50 affected areas. The hotel is next to the railway, and the tracks are being repaired until three in the morning. There are still people downstairs. There was road construction work that started at 6:30 every morning, so I couldn't take a rest. The air conditioning in the room was very weak and I could only open the windows for ventilation, so it was very noisy! The only advantage is free use of washing machine. 
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 21, 2023
Please be aware this room is not as advertised in the photos. We stayed in a mini studio apartment which was smaller than that shown in the photos attached to that specific apartment on ***********, and it did not contain the furniture shown (there was no table, no chairs, and the only storage available for possessions was one small cupboard for storage). This apartment does not function well as a studio; we found self catering difficult for two reasons. Firstly there is no free surface for food preparation or eating, and no chairs to sit on. Secondly the small fridge was not cold enough to safely store any food (for context the chocolate we placed inside it melted). We notified staff promptly, but they did not help to rectify this.  Finally this apartment is poorly designed for any temperatures above 20C. There are two windows on the same wall which are locked so they can only opened a small amount; as such you can't generate a breeze. The bathroom has no ventilation so it's incredibly humid. The building is designed with air con installed but for whatever reason it's deactivated in the rooms; with temperatures above 30C it was very difficult to rest or sleep, and sadly the staff declined to help with this problem. I can imagine a situation where one person staying in this apartment during low temperature weather and only eating out might find it suitable, however in any other situation I would strongly advise against staying here. 
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 26, 2024
Attention! Immediately after booking we were sent extra costs and a dubious contract to cover the full costs and then refused to cancel the booking because we did not want to sign this contract. The Booking platform could not help either, the full amount of 600 francs was simply withheld. When reading the comments we came across similar inconsistencies, so be careful with this company
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 21, 2024
A horror. The room does not match at all the photos and what you book. It’s a self check-in and quite creepy, it’s a place you weren’t born to go there with your family. We arrived at midnight to sleep on the road to Italy. We found a horrible room very dirty and used before us. Customer service changed rooms for us and instead of the large room we had paid for we got a clean but tiny one. To flee !
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b‍u‍r‍g‍a‍l‍e‍s‍a‍8‍1
August 1, 2022
Good apartment that can be reached on foot in about 10-15 minutes from the train station. They also give you a card to use transportation in the city for free. It's a little small, but for a few days it's fine. Of course, it did not have air conditioning and we were very hot because the windows also opened very little and there was not much ventilation. It has a washing machine and dryer, which is very appreciated in the middle of a trip.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 31, 2022
The room was ok, the check-in took place on site via phone and mail and was very cumbersome. An info in advance would have been helpful, there is clearly room for improvement. Value for money is ok, the location of the hotel is good, if the check-in is optimized before leaving, tends to be 4
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Services & Amenities

More Amenities
Internet
Parking
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Cleaning Services

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 10:00

Self check-in: Contact the property for the access code

To check-in, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Number of Rooms: 60
A stay at VISIONAPARTMENTS Lucerne Neustadtstrasse places you in the heart of Lucerne, within a 15-minute walk of Museum Sammlung Rosengart and The Swiss Path. This hotel is 0.6 mi (0.9 km) from Jesuit Church and 0.6 mi (1 km) from Mt. Rigi.

Featured amenities include express check-in, express check-out, and multilingual staff.

Stay in one of 60 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided weekly.

Frequently Asked Questions

What are the check-in and check-out times at Visionapartments Neustadtstrasse - Contactless Check-IN?

The check-in time at Visionapartments Neustadtstrasse - Contactless Check-IN is 15:00 and the check-out time is 10:00.

What amenities and services does Visionapartments Neustadtstrasse - Contactless Check-IN have?

Visionapartments Neustadtstrasse - Contactless Check-IN has the following amenities and services: .

Are pets allowed at Visionapartments Neustadtstrasse - Contactless Check-IN?

Unfortunately, pets are not allowed at Visionapartments Neustadtstrasse - Contactless Check-IN.

How much does it cost to stay at Visionapartments Neustadtstrasse - Contactless Check-IN?

Prices at Visionapartments Neustadtstrasse - Contactless Check-IN are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Visionapartments Neustadtstrasse - Contactless Check-IN?

Buochs Airport is the closest airport to Visionapartments Neustadtstrasse - Contactless Check-IN, and it is about 18 mins from hotel by car (16.9 km).

What is the cancellation policy for Visionapartments Neustadtstrasse - Contactless Check-IN?

The cancellation policy for Visionapartments Neustadtstrasse - Contactless Check-IN varies depending on the type of room and booking conditions.

About This Property

Nearest AirportBuochs Airport
Distance to Airport16.94KM
Nearest Train StationRigi Kulm
Distance to Train Station23.17KM
Average Price FromNZD345
Hotel Star Rating3