Murbacherstrasse 13, Lucerne, Canton of Lucerne, 6002, SwitzerlandView Hotel Details
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BOUTIQUE Hotel by Continental Park Guest Reviews
4.2/5
Very Good
63 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.1
Service4.2
Cleanliness4.1
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All reviews(63)
Positive reviews(9)
Reviews with photos/video(6)
Negative reviews(2)
Sam Sam
Design Double Room
Stayed in Apr 2023
Travel with friends
7 review
5.0/5
Outstanding
Posted on Apr 13, 2023
The hotel is in excellent location, a 5-minute walk from the train station. If you arrive by rail and get off at platform 3, it is strongly encouraged that you exit by the south gate rather than the main entrance. The hotel is directly across the street. Take a look at the image. The hotel staff is very polite, professional, and helpful. The room is comfortable, clean, and spacious. The breakfast is delicious. Alvin, the restaurant manager, is very nice and has a great recall. He gives me gluten-free bread once he realises I have a food allergy. Nothing much to say. Just PERFECT.
6/8
Darcy. W
Design Double Room
Stayed in Nov 2022
Couples
17 review
3.7/5
Posted on Nov 22, 2022
Hotel location is fantastic. Less than 1 minute walk from the information center located from the train station.
Hotel room is fine but the edges of the bed frame protrude out hence one needs to be more cautious.
We arrive at 7pm on a Sunday evening and check in was quick. Will appreciate if WiFi password and Lucerne Visitor card are given upon check in instead of having to request for it.
At 11pm, when i tried to input the WiFi username and password, it shows Credit used up. I called the reception for assistance and was told to come down to the reception. After going down, I was given another print out of the WiFi username and password. I do not understand why this cannot be communicated over the phone. Went back to the room, tried the new username and password and it still doesn't work. Only managed to login to the WiFi the following morning when I went to the reception and get another user ID and password. Not sure if this is common in Switzerland but this sure is my first encounter.
Elena
Park Double Room
Stayed in Aug 2022
Family
2 review
4.2/5
Very Good
Posted on Aug 11, 2022
Bathroom does not have door and water pipes is next to your bed, other than that, its a great stay!
Great location and Value for money
M. Yam
Design Double Room
Stayed in Feb 2023
Couples
10 review
4.5/5
Great
Posted on Feb 7, 2023
Nice place for travellers.
Guest User
Park Single Room
Stayed in Mar 2024
Other
1 review
1.0/5
Posted on Mar 30, 2024
I couldn't check in because my connecting flight was delayed. It’s not my fault and I can’t make up for it! I can only say that the service is not good
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hisoca14
Park Triple Room
Stayed in Feb 2024
Family
14 review
4.7/5
Amazing
Posted on Feb 21, 2024
Room: The suite is a bit small for 3 people. After opening the suitcases, there is basically no space to walk.
Environment: There seems to be a bar-like place near the hotel. There will be loud music at night. I called the front desk and they said they couldn’t solve the problem. The music usually ends at 11 o'clock (luckily it ended at 9 o'clock on the day I stayed). If you are sensitive to sound, it is recommended to avoid it.
Service: The front desk is clear and the breakfast service is also very good. They will take the initiative to ask what type of coffee you need.
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z.y.louis
Design Double Room
Stayed in Jun 2023
Family
15 review
5.0/5
Outstanding
Posted on Jun 30, 2023
The hotel is right next to the Luzern train station, just across the road and next door. The facilities are fine, very modern, and the surrounding environment is also good. There is nothing unsafe about going out. It is also within walking distance to various local attractions, which is convenient~
The front desk of the hotel was very welcoming and introduced me to local attractions. In addition, customers staying at the hotel can get a local transportation card and use public transportation as they like.
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Anonymous User
Design Double Room
Stayed in Nov 2022
Solo travelers
11 review
5.0/5
Outstanding
Posted on Nov 18, 2022
1. Near the train station, bus station, pier
2. Large space
3. In Switzerland, the room rate including breakfast is better than the nearby hotels
4. There is enough hot water, and the air conditioner can also operate