Radisson Blu Hotel, Lucerne Reviews

My room was upgraded to a bigger room with two single beds. The service was very good and the room was clean and neat. Everything seems quite new. It takes about 8 mins to walk from the train station or bus station so a pretty good location by the beautiful lakeside. Nothing to complaint about!

Super friendly staff..location is best in Luzern...the view from the room stunning

The hotel room is large and new, and the decoration is in line with the domestic four-star standard. The front desk service is very good, and the room also comes with 2 bottles of purified water for free, as well as a coffee machine and capsule coffee for free use. The hotel is in a prime location, a 10-minute walk from Lucerne Railway Station and the pier. The room is well soundproofed, and you can't hear people talking in the corridor. In the peak tourist season, it is very cost-effective compared to other hotels in Lucerne. For Chinese tourists, in addition to many Swiss standard sockets, there is also a target socket in the room, and the European standard conversion plug can be used directly, which is very convenient! Traveling in many countries in Europe can be done with one plug...

The location is good, only about 300 meters walk to the train station, and within 15 minutes walk to the main attractions. The room is large and new, the front desk service is also very good, the breakfast is average, but it is enough to eat

The hotel service attitude is terrible. When booking the room, it was written that children are welcome to stay, but when we arrived, we were charged an extra 53 Swiss francs per person. I called to borrow a charging adapter, and they said they would send it to me, but they never did. The whole hotel is full of Indians and smells bad.

The hotel's services, facilities and location are all very satisfactory.

This hotel is right next to the train tracks, so I booked a lake view premium room. In fact, the lake view was average. Only double rooms are available. When checking in, the front desk said that nothing could be seen in the twin rooms. The room cleaning is very poor, bottled water is not replenished, the cleanliness is terrible, and the breakfast is mediocre, mainly for domestic tourists. What needs to be commended is that a male staff member at the front desk recommended a travel route, which was great and improved the travel experience. Thank you🙏

The location is very good, close to the city center, there are many small shops for shopping. beautiful scenery

The location is a bit far away, the hygiene is good, and the big brand is trustworthy!

The hotel is very close to the station and the location is excellent

The hotel is very close to the train station and the pier, and there is a flyover to pass through, but I feel that the distance from the flyover is not as good as navigating directly from the lake, and you can still enjoy the scenery. You can see the sunrise and sunset by the lake, which is very beautiful and peaceful. Friendly attitude at the front desk, but the scent in the lobby is a bit too strong

It is relatively close to the train station and the boat terminal, and it is very convenient to eat and travel.

Overall reading is OK