Zürichstrasse 3, Lucerne, Canton of Lucerne, 6004, SwitzerlandView Hotel Details
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1 night
Ambassador Self Check-in Hotel Guest Reviews
4.1/5
Very Good
82 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.1
Service4.0
Cleanliness4.2
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All reviews(82)
Positive reviews(21)
Reviews with photos/video(6)
Great location(6)
Convenient location(6)
Guest User
Double Bed Room
Stayed in May 2024
Other
2 review
4.0/5
Very Good
Posted on Jun 18, 2024
The self check-in takes a little time to get use to. It is quite simple and easy to find the room booking. The location is very convenient and 5 to 10 minutes walking distance to most of the attractions. There are rooms that you can get good views of the mountains too.
Anonymous User
Business Single Room
Stayed in May 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jun 15, 2024
Room was nice and clean and breakfast was good. Hotel is at a corner, next to coop. No air corn but there is a fan.
ecs
Business Single Room
Stayed in Sep 2024
Couples
4 review
5.0/5
Outstanding
Posted on Nov 21, 2024
Location is accessible to public transportation. Bus stop is literally in front of the reception area. Very clean and large room and bathroom. Will book this again when we return.
SpencerH
Business Single Room
Stayed in Sep 2024
Couples
3 review
4.2/5
Very Good
Posted on Oct 5, 2024
Location is perfect, every basic needs are available in the room, except kettle where you have to request from the frontdesk (next door).
Anonymous User
Double Bed Room
Stayed in Jul 2024
Couples
1 review
3.7/5
Posted on Aug 25, 2024
Not much to complain about for the price. Basic hotel with the necessities and a fan for the summer heat (though you might need to get kettle from the reception, it's not in the room by default). Breakfast spread was decent, and supermarket is nearby. Self check-in was easy and you will pay the hotel tax whilst checking in. I even managed to check-in earlier as the room was already available in the system (a few luggage lockers are also available right beside the check-in system, if you need).
Anonymous User
Business Single Room
Stayed in Jun 2024
Family
5 review
3.2/5
Posted on Aug 4, 2024
Toilet is good but the bedroom is too small.TY is small too!
Guest User
Double Bed Room
Stayed in Sep 2024
Family
6 review
4.6/5
Great
Posted on Oct 5, 2024
clean comfortable and very convenient
TRFVG HHH
Double Bed Room
Stayed in Dec 2023
Family
3 review
5.0/5
Outstanding
Posted on Feb 27, 2024
really convenient stay and it was such a memorable trip very close to a lot of tourist attractions!
aMazing0038
Double Bed Room
Stayed in Nov 2023
Couples
5 review
3.0/5
Posted on Jan 25, 2024
Had a hard time trying to locate the hotel and do self check-in. Room is basically clean. However, we are not used to the heater in the room as it did not seem to be working though switched to the max. Kettle is not provided but is still available upon request. Breakfast is good. Friendly restaurant staff.
Sherryzhouli
Double Bed Room
Stayed in Nov 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Jan 1, 2025
The location is very advantageous. The train station is only a few minutes' walk away. It is in the old town of Lucerne. All the attractions are within walking distance and eating is also very convenient.
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Guest User
Triple Room
Stayed in Sep 2024
Family
9 review
5.0/5
Outstanding
Posted on Nov 9, 2024
It's only two stops from the train station by bus. It's very close to the lions and the covered bridge. There's a big Coop downstairs. The location is unbeatable!
The triple room I booked has a sofa bed, which is very large.
Breakfast is at the hotel next door, which is highly recommended. The cheese and fruit are delicious and very popular.
When I checked in, the room card was not automatically issued. I went to the hotel next door and told them, and they gave me the key directly. It was very efficient.
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Guest User
Double Bed Room
Stayed in Sep 2024
Couples
3 review
4.5/5
Great
Posted on Oct 7, 2024
Self check-in. Luggage storage on the first floor is available for a fee. 10 minutes walk from Lucerne Station. Refrigerator, safe, fan, elevator.
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Guest User
Triple Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 4, 2024
Very convenient, simple self-service
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Tianya
Double Bed Room
Stayed in May 2023
Business travelers
95 review
5.0/5
Outstanding
Posted on Jun 14, 2023
Close to Lucerne train station, walkable, very close to the lake, although self-service check-in, if there is a problem, there is a staff not far away to help, the restaurant is good