Hampton by Hilton Hotels in Louisville

The Hampton Inn Louisville Downtown, KY hotel is located in the heart of Louisville, Kentucky, just one block from major interstates and ten minutes from the Louisville International Airport-Standiford Field. The Kentucky International Convention Center, the medical district that is home to Louisville Medical Center and University Hospital, premier shopping, great restaurants, and a variety of local attractions are all within walking distance of our Hampton Inn hotel, a member of The Hilton Family.Hampton Inn Louisville Downtown, KY Hotel Attractions (within walking distance), Fourth Street Live Dining and Entertainment Complex, Waterfront Park, Slugger Field and Museum, Muhammad Ali Center, Frazier International History Museum, Louisville Science Center, Louisville Glassworks Gallery.Hampton Inn Louisville Downtown, KY Hotel Attractions (within five miles of hotel), Churchill Downs Race Track, Kentucky Derby Museum, Kentucky Fair and Exposition Center, Six Flags Kentucky Kingdom, Mellwood Arts and Entertainment Center, Louisville Extreme Park, University of Louisville.Hampton Inn Louisville Downtown, KY Hotel Attractions (shopping within 10 miles of hotel), The Summit Louisville is your total shopping experience, Bashford Manor Mall, Oxmoor Center, Barney Elder Mall, Liberty Plaza, Holiday Manor Shopping Center, Mall St. Matthews.The Hampton Inn Louisville Downtown, KY hotel features 173 beautifully appointed guestrooms, twelve suites and two presidential suites with hot tubs. Our lobby features a martini bar, library, fireplace and a soothing water wall. Guests visiting Louisville, Kentucky will enjoy our complimentary On the House hot breakfast, fitness center, indoor pool, and business center. The Hampton Inn Louisville Downtown hotel also features 3,000 square feet of flexible meeting space, located on the first floor of our hotel.Hampton Inn Louisville Downtown, KY Hotel Amenities, Complimentary High-Speed Internet Access, On The House Hot Breakfast, On The Run Breakfast Bags Monday-Friday...

Excellent service, very clean. Great happy hour on Wednesday. I would stay here any toline I am in Louisville. Rooms are spacious and well kept and quiet. Breakfast is good and the fruit is fresh. Highly recommended for business or family trips

This property is conveniently located near lots of restaurants, shopping centers, and family oriented attractions. It is a V-shaped building that houses both a Hampton Inn and a Home2 Suites. Both are served by the same front desk. Once you are in the lobby, turning right gets you to Home2 and left gets you to Hampton Inn. The building is new (or recently updated) with a modern fresh look and has pleasant grounds. Breakfast is above average. But the good news ends here. Guest service(s) is horrible. Even this is an overstatement because ”horrible service” implies an existence of service. I don't believe this place offers any service to be honest. During my stay, I wasn't lucky enough to benefit from any service that one expects to receive at a hotel; especially a hotel of this kind and level. A sign which read something along the lines of ”We temporarily stepped away from the front desk to help other guests. Will be back momentarily. Thank you for your patience” was permanently displayed on the front desk during my entire long-weekend stay. While I myself was waiting, I have witnessed several guests waiting, waiting, and waiting more before giving up and leaving the lobby. Something must have happened to Hilton properties at the corporation level regarding their towel policies; because I see offering only two sets of towels, down from three of just a year ago, which is down from a set of four towels in the room from a few years ago has become the norm now. I don't mind re-using the same towel multiple times, but if the only towel you have is still wet from the previous shower, it would be nice to have another one to use while the previous one is drying. Now this brings me to the horrible service part: Dear Hampton Inn. You are in hospitality industry. Your business is founded upon accommodating guests. You are not running a military camp, prison, or back-packers' youth hostel. Getting a set of fresh towels shouldn't be an 18-hours, 5-attempts ordeal for your guests/customers/clients, whatever you consider us as. Yes, five attempts: 1) a phone call to the front desk in the morning with no success, 2) an in-person request at the front desk with no success even though ”oh yes, I will text housekeeping now and have them delivered to your room”, 3) Another in-person request at the front desk with no success even though ”sure, I will be right back with your towels” and never be back after a 20-min wait and giving up, 4) Another phone call from the room with no success, and 5) Yessss!!! finally mission accomplished. Operation AVOID (Attempts in Vain to Obtain Immediate Dryness) has now been successful after I asked the front desk staff in-person and this time refusing to leave without towels. Continuing with the horrible service saga. About 5 hours after I checked out I received a phone call from the hotel asking when I am going to check out. When I stated that I have already checked out, I was told that I still have ”lots of stuff” left in the room.

The Hampton Inn Louisville I-265 East hotel is located off Kentucky Interstate 265 (Exit 32) at Westport Rd. The hotel design features a traditional Georgian style and opens to a well-lit interior corridor. A variety of restaurants, shopping, and movie theatres are located within one mile of our hotel, in Louisville, Kentucky.Amenities of the Hampton Inn Louisville I-265 East hotel include our complimentary hot breakfast, running track, outdoor pool, exercise room, business center, fishing pond, and wireless internet access, available in the lobby. Each room of our hotel features a hair dryer, night light, coffeemaker, iron, ironing board, full length mirror, two-line phone with a data port, high-speed internet access, clock radio, electronic locks and 27'' remote-controlled cable TV with HBO. Connecting rooms, cribs, and refrigerators, laundry/valet services, a guest laundromat, meeting/banquet facilities and audio visual equipment are also available.We love having you here in Kentucky at the Hampton Inn Louisville I-265 East!