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Top rated hotels in Los Cristianos

Paradise Park Fun Lifestyle Hotel
4.3/563 Reviews
We stayed here 22/10 for a week. Check in was speedy and efficient, receptionist was very warm and friendly. As we arrived at 10pm due to flight delay, we assumed we would need to head out for food, but were pleasantly surprised to find a cold buffet had been laid on. Lovely touch. We booked a premium lounge room, which was very clean and spacious. We did discover the following morning that our sheets were stained, however this was quickly rectified, and a bottle of fizz and macaroons were left in the room for us, which was very sweet. We hadn’t complained so we appreciated the kind gesture. We stayed on an all inclusive basis. From reading previous reviews, I wasn’t expecting much from the food, and was prepared to possibly want to eat out a fair bit. We were really surprised by it, good food, that was well cooked. If you are used to just English food, then you may struggle, but we and our 10 & 4 year old ate very well. We did venture out for a few meals but didn’t feel that we had to. Some cocktails are not included in the AI, but I was happy to pay the €3.90 for selected premium drinks. The AI is worth it for just snacks and drinks with kids tbh. We booked directly with the hotel, and for what we paid we were very impressed with this hotel. Our children really loved it too. We try not to repeat destinations but we are going to return next year.
Beverly Hills Suites - Excel Hotels & Resorts
4/549 Reviews
Arrived at the hotel was put in room B2 ground floor. No windows only one door that opens onto a patio right opposite a gate that leads onto the street, not very safe feeling as anyone could walk in. Room smelt like hot sewage, cracked tiles in the kitchen area, stains and hairs on the bed sheets and air con remote was no where to be found. Went and complained at the reception desk and they said there wasn’t anything they could do until the morning and they require 20 euros for the air con remote! Me and my partner went out for dinner as it was getting late and when we came back and entered our room again the smell was 10x worse! I went back to the reception desk where the same receptionist stated he can’t do anything for us sometimes it just smells. Extremely disappointed! After sitting in the room for 20mins I packed mine and my partners stuff and walked back down to reception. I said I refuse to sleep in a room that smells like hot sewage, is dirty and has multiple broken things in it and if there was nothing they could do I would want a refund so I could go stay elsewhere. The receptionist then gave us a new room and new room keys but stated we may have to move again the next morning, No map or anything to find the way round it’s like a maze!! Once into our new room now being around 1am we went to sleep. At 2.30am my partner was woken up by 2 men letting themselves into our room!! Horrified we jumped out of bed and the boys ran out of the room, the hotel had given them keys to our room and told them that’s where they were staying!! The next morning I went down to reception and spoke to a lady, didn’t get her name but I believe she is head of customer service. HORRIBLE woman, we explained our situation, how dissatisfied we were with the first room and how awful the smell was, then explained how disgusted we were that two men were let into our room in the middle of the night while us two girls were vulnerable and sleeping and how our first night and morning of holiday has been taken up trying to sort out the room situation. She stated it was our fault the guys were let into our room as they had paid to stay in that one (me and my partner completely unaware that someone else was booked in the room) She said there’s no smell in room B2, it’s our fault for complaining! Blamed us for absolutely everything and said we should be happy we don’t have to pay for the upgraded room they put us into! No understanding at all! Then had breakfast after sorting out the rooms, sadly this was also awful! Stone cold food, stale cereal and mouldy food!! Don’t ever stay here!! Couldn’t recommend it any less!! Awful hotel and useless receptionists!!
Hollywood Mirage - Excel Hotels & Resorts
4.1/5105 Reviews
We have been coming back here for over twenty-five years and have seen a lot of changes, but we do like it, so despite that, we will continue to visit at least twice a year. The downside is the hill you have to walk up can be a struggle for many, so a taxi is advised. The accommodation is lovely but some rooms do need refreshing, the rooms are good sizes with fully equipped kitchen with microwave and fridge freezer. The cleaning service is great, with beds made most days of our two week stay. The property also share amenities with the sister hotel next door giving the option to use up to three pools, with a small shaded baby pool. Entertainment is also available nightly and kids club during the daytime. On Wednesday they always have a BBQ night around the pool for a reasonable amount with live entertainment. On Saturday afternoon is a foam party with DJ. All in all a great time had by all.
Beverly Hills Heights - Excel Hotels & Resorts
4.4/572 Reviews
Having been coming to this resort for the best part of 30 years we returned again this year with our young family. This resort never disappoints; it’s always clean, tidy, quiet with very friendly and helpful staff. Particularly Marianne on reception who always greets you by name and with a smile and Viktor the lifeguard. We had our 1 year old son with us and Viktor was so good with him- he always helped us get beds with shade and made the time around the pool really enjoyable. Unfortunately during our stay our son was ill and we had to take him to hospital- the next day we received a call from reception checking in on him and making sure he was ok. This was a really nice touch and shows the staff like to get to know their guests. Our son made a full recovery and enjoyed the rest of his holiday with his brother and sister. If you are looking for a quiet, friendly, family resort look no further. Nothing is too much trouble for the team at Beverly Hills Heights. The apartments are in good order (including super fast Wi-Fi) ours had recently been refurbed and had a beautiful sea view which is well worth requesting. Thanks again to everyone at BHH.
Paloma Beach Apartments
4.1/570 Reviews
Paloma Beach Appointments, are everything you could wish for, from a Toaster to aircondition, it has its own Cafe / Restaurants heated swimming pools, life Guards,and the cleaning service is very good ,Towels Changed every 2nd day, Close to Beach 5 min walk, Supermarkets 5 min away, Bars Restaurants Close by, and the Beach walks are lovely, you can walk as far has you like Safely. We have been Visitors to Paloma beach for many years and Never had a Bad word to say about it, Pleasant plenty to see and do, Once you have visited you'll definitely come back, Mike and Olwyn McDaid.
Coral Los Alisios
4/568 Reviews
The hotel is very comfortable and comfortable and it is very comfortable and comfortable. The hotel is very comfortable and comfortable and the hotel is very comfortable and comfortable . The only negative point would be that at 8 a.m. we can book the bathroom handcuffs with towels and see the same empty but obviously occupied hours ... They should put some order in related to this.

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