Portbyhan Hotel

Went on a coach trip,to this hotel,the room we were given, was below standard .The room was stuffy and very hot.The window was frosty, could only be opened a few inches, the reason for that is to stop people looking out , because of the steel extractor from 6 am till 10pm. Could not relax in the room.during the day.Wil not be going back .

Returned last week from a 5 day coach holiday and it was one of the best hotels I have been to. Staff were very polite and helpful. Room was clean and overlooked the river, which had a great view. Food was of limited choice but cooked and presented very well. Would highly recommend this hotel.

Had looked at this hotel several times pre booking but thought it looked further away from the quay, shops/restaurants/bars & beach for my mum to get to on our mini road tour. How wrong was I ?! Rang & spoke to Stacey, she couldn’t have been nicer or more helpful if she tried, so I booked it and what a good decision that was!! From arriving to leaving, all the staff..Stacey, Emma, Henry & Sam were all funny, caring and helpful. I even got balloons and a birthday card on the bed when we got in the room, a lovely surprise ! Breakfast was scrummy the next morning too, well cooked and good quality. So a big ‘thank you’ to all the team, you made our stay great in a beautiful location!! We will definitely be back

We were on our honeymoon as we are newly weds and the hotel staff made it perfect for you, they are so welcoming and very polite. The food was absolutely fantastic, the best food we've ever had. Thank you so much for making our honeymoon special

We had to stay in Looe as our ferry was cancelled, I paid what I consider a lot of money for a room that was small and didn't have the best soundproofing either. Also I can never understand why we put up with check in times of 3pm and checkout by 10 in the morning. The staff were great as was the breakfast, but there is some greed in the management of this hotel.

Just returned from the Portbyhan Hotel as part of a Platinum Coach Holiday and the location is great, that's the good part over and then sadly we slip downhill. Our room 207 which is an upgrade with a river view is in fact a single room with a double bed, with nowhere to put your suitcases, The shower is so tiny and you end up with the sink on your lap whilst sitting on the loo, handy when you want to wash your hands. the room is super hot and you can't open the window without ten thousand seagulls squawking, Definitely needs air conditioning, Breakfast was OK but everything is mini sized, marmalade comes in an eye bath and fresh fruit dishes the size of egg cups, the whole affair is one of penny pinching to maximise profit. Dinner is not much better soup is the worst I've ever had, thick and tasteless. you get three choices for mains one meat dish one fish dish one vegetarian dish and that's it. for sweet it's either pudding, ice cream or cheeses and biscuits and wait for it the cheese and biscuits consist of three crackers, two tiny pieces of stale cheese and three tiny grapes. Actually it suited my wife as she had just started her diet If you enjoy good food and a peaceful nights sleep then go somewhere else as this is the meanest hotel I've ever stayed in