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The whole is warm, it belongs to the feeling of a small family house, recommended! Hygiene: Hygiene is very clean, this is the most important thing, very satisfied. Environment: Convenient transportation, near the high-speed exit. There are farmland and restaurants around, and the environment is good. Facilities: The decoration is very new and the water pressure is very sufficient, which is very satisfactory. Can take a comfortable hot bath and bath is comfortable. The slippers provided are very good. The fly in the ointment, the bathroom vent will be offensive, you can optimize it Service: The boss is very enthusiastic, because we are with the children, afraid that the guests who play mahjong will noisy us, and specially changed the room for us. Breakfast: Simpler, porridge, eggs, biscuits and pickles

Service, service, or service, the overall hardware of the hotel meets the positioning and standards of the hotel, even if it is an inconspicuous sound is JBL, unexpected, but the service, a star is given to the little girl who went out to pick us up, the rest of the service can basically be ignored, er, There is no service left. When we arrived, it was a little more than six o'clock. The front desk was off work. The check-in procedure was to give the room card and enter the room directly. I said that the front desk was off work. Is this in line with the regulations of the hotel and the public security system? I called me before and said that the hot spring was until 6:30. Later, I learned that the front desk was in a hurry to get off work, and I could understand how much the service of calling at noon after the reservation was completed. I didn’t understand how to go to you. Is it for the hot spring? If I go late, there will be no more, right? Later, the little girl who picked us up said that we had extended the hot spring water release time, the management was chaotic, the bad reviews, the restaurant was small and expensive, the things were justified, and the overall experience was not good. Negative Ratings!

First of all, Longhua Jinshuiwan Hot Spring Resort and Chengde Jinshuiwan Resort are actually one, but the two hotel yards are located in the middle of a road. We arrived at 6 o'clock in the evening, it was dark, the navigation drove into the resort courtyard, parked several cars, the lobby was lit, but I shouted for a long time and didn't see a person. According to the online reservation hotel customer service phone call several no one answered! This is very crazy! Later, I called Trip.com customer service to ask for check-out. Trip.com customer service contacted the hotel customer service and said that I needed to check in at the resort hotel with a high location across the road... This process is very dissatisfied! The resort and resort hotel are not in the same building, the price difference is more than 100 points, but the facilities in the resort room are relatively old, there is no paper towel in the room, who can think of the price of nearly 600, put a roll of toilet paper on the bedside table... But each room has a hot spring pool, The service attitude of the waiters is also very good. The hotel hot springs that come with it are also OK, there is a swimming pool in the room, and the sauna room has 3 outdoor hot springs.

Environment: It is convenient to drive, five kilometers off the highway, and the road is flat. The surrounding area is relatively empty. Facilities: The room is large and clean. Air conditioning is comfortable. The hot spring water is superb, the water temperature is moderate and the water volume is large. You can soak in the room or go to the public hot springs and swimming pools. However, the public area is in Building 2, and it takes a while to walk outside. It is not convenient when the weather is cold. Dining: The food is good and cheap, and it is highly recommended to eat noodles! The noodles are thin and soft, and they are better than the chain of northwest restaurants X Bei made! Service: Negative Ratings! In fact, most people are fine. But when we checked in, the front desk did not give us a hot spring coupon and told us to show the room card. But when we arrived at the public hot spring, the service staff asked us for a hot spring coupon and suspected that we didn't buy it at all. Finally, we showed the reservation record of Trip.com before we stopped. Why does the same hotel not have a unified statement, and it is necessary to force tourists to prove their innocence? The hardware conditions are such a good hotel, but the service awareness is terrible, which is really regrettable.

性價比超高的，沒想到這個價位有這麼好的環境，早餐選擇性也很多，還有現煮的餛飩，涼熱菜都有。送了兩張洗浴券到的晚就沒去，房間沖了一下也很舒服，唯一不足的是隔音差了點，凌晨四點被附近房間嬉鬧聲驚醒，好像是結婚的。吵鬧了很久無法入睡，否則就是完美的一夜了。

First, the hotel allows customers to bring big dogs, and people bark all the way. Second, the hot water is not hot and the flow is very small. Third, the TV can't be watched. Fourth, the bathroom is separated from wet and dry, but there is no floor drain in the glass partition of the bath. Others are okay, the room is quite big, the winter temperature is low, the air conditioner can't be moved, the room is not warm

The room is very large, the equipment is very new, the location is very good, and the transportation is convenient. The service is very warm. There are also two free bottles of water. Give me a free late check-out until two o'clock, and other places are charged. This gives me free. The lobby rest also gave me two cups of warm tea. The front desk lady and the room lady are very intimate. Very, very good stay experience, will visit again next time. Thank you for bringing me such a satisfactory service.