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On arrival the receptionist was very helpful, Room was clean , beds comfortable ,we found the room very warm and was unable to open the window room 311, not a very view from this room. Hotel was full so unable to get another room . We had evening meal in the restaurant .food was excellent,and our waiter was very helpful. We had breakfast the following morning, but found that the bacon and black pudding was overdone as was the fried egg. But we should of waited for the Fresh cooked food to come out of the kitchen. Idid mention this to the waitress. Breakfast was the only downside to our stay

The landlady is very nice, the breakfast is delicious, the room is cozy, the whole house is fragrant, and the transportation nearby is very convenient. Highly recommended!

My wife and I stayed at The Grand hotel from 03/05/24 to 06/05/24. The location of this hotel is excellent with lovely views over the Irish sea. I paid extra for a sea view as we wanted to look out over the sea. When my wife and I entered the room after checking in we found that the room and the bathroom were very clean and tidy, we couldn't fault the cleanliness. Our room had a kettle and a coffee machine which was good, but Kenco coffee, which is not so good, bad tasting coffee. Also, in the room is mobile electric radiators, which we did use even though it was the month of May! Also, there was always plenty of hot water to have a nice warm shower.That's the plus side of my review. Now the negative side: The hotel itself is old, in its heyday, I think that it would have been a very impressive building. But now in 2024, it needs a good refurbishment which would cost £millions. We noticed in the bedroom that was allocated to us that there were no bedside tables/cabinets, also, no bedside lights. This, we thought, was rather strange as every hotel that we have stayed in has bedside lamps. The bedroom furniture was kind of weird. As my wife said: ” it looks like the hotel owners have bought it from a charity shop”! See photos attached. Another negative is that the hotel doesn't have its own parking facilities. Residents are required to park in the street and at a daily cost of £7, which I had to pay for 2 days, as the third day we checked out before 10am. We only discovered after arriving in the hotel that there is no wifi in the rooms! Both of us were shocked by this to say the least. But, if guests want wifi access in the rooms then they have to pay. I think that reception told us that it's £7.00 or £7.50 per day! After paying £423 for 3 nights I thought that it was outrageous for the hotel reception to ask for £7.50 for wifi access. But they said that it is the owner's policy, owner being Britannia. Well, Britannia didn't get £7 - £7.50 from us. So; we will definitely avoid staying at a hotel in the future which is owned and run by the Britannia Group, unless they change their wifi policy for their rooms.

We just had an overnight stay but everything went swimmingly. Smooth, friendly chech in; lovely room with good space, two comfy arm chairs and a good view, spotlessly clean room and bathroom. Parking was easy. Nice restaurant with good choice of menu. Chef clearly respects his vegetables. Exceeded expectations.

Although good view, the walls between rooms are useless, There is no privacy you can hear the slightest sound from next door. This really is a big problem especially when next door has their TV on very early in morning....Window needs netting.

The view is great and it is worth staying. Breakfast is also very good, large.

A line of sea views, good location. The environment is OK, that is, the room and bathroom space is small. It is recommended to order breakfast + dinner to save money. The price of hotel meals is not expensive, and the nearby restaurants are more expensive. Dinner burdock and dessert are good. Parking is convenient and free.

Cozy room with all things we need. Location is great. Very close to tram station and promenade. Staffs are cheerful. Breakfast was great.