Slow check-in process, had to complete all contact having already submitted it.
Offer of water reception, great idea however not refreshed, clearly stale and lemons were waxed not unwaxed.
Advised not to use the lift because it “wasn’t great” when staying on the 3rd floor.
Runner on bed stained and not clean.
Floor was dirty
Thermostat turned off.
Pillows were lumpy.
Shower leaked large of water onto bathroom floor.
Bathroom door had holes in the base.
General upkeep - poly filler holes from maintenance not sanded or painted: looked shabby.
General paint work stained, chipped and poor upkeep.