Guest User
December 14, 2023
My wife and I stayed one night due to an emergency when we had to disembark from a cruise ship docked nearby. The front desk manager, Gabriel, was exceptionally helpful with our emergency arrangements, including directions to the train station, train schedules, taxis, and hotel suggestions and booking at our next destination. Our room was very clean, spacious, and the included breakfast was very good. Gabriel at the front desk was polite, efficient, professional, knowledgeable, and very sympathetic to our emergency situation. He rates 5-stars!