HF Fenix Urban Reviews

This was a great hotel. The hotel staff was very welcoming and accommodating.

Great hotel overall - great location, great room size, loved the free water, bathrobe and slippers too which is fairly rare in Europe.

Good location near Lisboa sightseeing and metro station.

Close to Main Street Noisy at night

Very good hotel. Staff, cleaning, location

Paid USD1,052 for 7D6N and can’t sleep. No sound proof, big gap can be seen under main door, long crack in washing basin, dirty floors with obvious dust clouds, elevator was out of order on my day of arrival and the same day I left!!! Young people carry their luggage downstairs but I stay on the 8/f, OMG. You can hear exactly when people next door back to the rooms, and talk continuously till 12am. Broken fridge door cover with dirty stains. Construction site outside my window, also machine noise from other roofs all day long when open windows, these should be mentioned in hotel website as UK hotels did, it is unfair with inadequate information provided for customers.

We had a great stay! Perfect location, close to public transport. Very friendly staff. Nice room for a city trip. Breakfast was also very good.

Good location. Easy place to find food and shopping mall is nearby

My room with balcony was great.bellboy was great thank you a lot

Excellent service with super clean room. Location close to the center and with a metro station next door.

The hotel is newly renovated, has a parking lot, and the service is warm and thoughtful. It is next to the square and park subway station, and it is convenient for eating. It should be noted that the garage entrance is on the other side of the road, which is very difficult to find and requires a separate navigation. The garage is small and safe, and you need good driving skills to get in.

The bathroom is big, but the room is too small. It is difficult to spread out a 26-inch suitcase in the room. There is no table. The breakfast is average. The bed frame squeaks. The room cleaning is good. You need to manually locate the door when you use the bolt, otherwise it will automatically locate the parking garage on the street behind, and you have to walk around.

The hotel service is acceptable. Some employees are very nice and polite, but some are indifferent. The room is tidy and well cleaned, but the bottled water in the hotel room is not provided every day. , called to find out, only free bottled water will be provided on the first day of check-in; the location is good and convenient for travel.

A hotel in the city center, I recommend it. The hotel is not big, it has everything you need, and the price is relatively cheap