Tiankongsicheng
October 6, 2024
We booked a superior king room, and the hotel thoughtfully upgraded it to a deluxe king room. However, when we got inside, it looked even worse than the superior king room (the smart controls were basically broken, the controller on the curtain track was exposed, there was a smell of particle board in the room, and there were no screens on the windows (I was afraid of mosquitoes), etc. But I forgot to take pictures!) I called the front desk twice and a male manager came. After a short while, he moved us to a suite, and the suite pictures were the same as advertised!
The manager said that the room they changed for us was a luxury room, and he showed me their controller. I'm not sure whether it was true or not. He said that this was their new decoration style, and that ordinary king-size bed rooms don't have dry and wet separation. I've never seen such a thing before. After all, it's a 4-star Ctrip hotel.
In general, the matter of changing the luxury order is either a deception to us, or the aesthetic taste of this decoration may really not be good!
Please pay attention when booking! Maybe the picture is wrong!
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